Drilling Contractor reviews across the US
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Master Bore is great ! They did an amazing job, very hard working guys. Not only that but Omar is very down to earth and makes sure to keep the client happy. I like the way he handles his crew and buisness, very professional. Highly recommend
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Outstanding boring and pipe install job by this contractor replacing many thousands of feet of old water mains and supply lines in our subdivision. This was a difficult location with many other existing utilities which had to be avoided, dealings with homeowners regarding shutoffs, and added work and change orders due to out of spec work by previous repair contractors. Their pricing was very fair throughout, and their field people and onsite supervisors were very skilled and courteous with the homeowners. The amount of expense and disruption we avoided by having this work accomplish by boring rather than tearing up the roadways was truly phenomenal.
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Fantastic from start to finish. We’d received other quotes requiring more extensive work and damage to our property but Omar at Masterbore visited the site where we required work at our property, provided a very reasonable quote and timeframe. They were solution-oriented and professional. I am very relieved we found them after receiving quotes from two other contractors. Will recommend them to anyone who needs this type of work done. Thank you so much, fantastic work.
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Omar and his Team did an excellent job under challenging circumstances to bore a new water line 200' down a hill and under our rockery/retaining wall. Despite difficult neighbors, the Team got the job done without incident. Hard working, professional, and experienced. Highly recommended.
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Omar made a very competitive estimate. He and his team were very professional even when things came up that ended up changing our direction. Wouldn't hesitate to call again or recommend. Thank you Omar for all your help!
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Omar, José and their team provided excellent and professional service to replace my water line and reline my sewer. They were very communicative, accommodated all of my requests and cleaned up really well. Thanks to Omar, José, Brian, Edwin, Ronny, Junior and the rest of the team for their diligent work! I highly recommend them to anyone considering water line or sewer relining work!
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Best hire and large scale project I have ever experienced. I had my leaking, 59 year old, over 400 foot long waterline replaced quickly. I spent all sorts of time previously looking up best practices for methods and materials. Master Bore gave the least expensive bid and the highest quality, longest lasting materials and best practice methods. I got a pex pipe with a high density PVC sleeve, tracer line for future location purposes, and copper whips at both ends. Jose did not skip a beat when my neighbor had a heat attack about his french drain being disturbed. He was already going to drill well below it but went even lower and drilled down 10 feet without charging me more. He handled the whole situation with calm, thoughtfulness, and professionalism. Lastly, he did not deprioritize my project even though he had projects for the city of Bellevue and Kirkland on the line. My new water line passed inspection with flying colors and the viewing holes were covered up quickly. He keeps his word. He guarantees his work for 30 years.
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Omar and his crew did an awesome job! Their response was inmediate - Omar came out to our house the day after we called and gave us a quote. His crew completed our job the next day at the quoted price. Vert Very satisfied.
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More than happy with Master Bore! Omar responded very quickly and his team was out next day. Crew was very professional. Completed the job and cleanup was immaculate! Price was very fair and I would definitely recommend to anyone!
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Omar's team was excellent...above and beyond the expected. Got several bids and when one of his competitors said Master Bore was good, that convinced me...plus Omar's quote was the most competitive. Definitely would refer them. DN
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I will say that I did not have to use this company so take my 5 stars as you will. Omar responded to my inquiry for a leak on my main water line within a half hour, and Jose came by the next morning about 13 hours after I first sent my inquiry.
I had gotten a quote for an entire main line repair from a prior company for $25,000. Jose took one look and told me he can’t touch the leak and the city was responsible (sorry for making you come out!) then gave me the number at SPU to call to take care of it. And of course he was correct.
Can’t take honesty, skill, and expertise for granted nowadays. I will go with them if I ever do need my entire line repaired for sure. Gracias, Jose y Omar!! -
Amazing experience! I have a rental, 40 miles from me, that had a main line water leak forming puddles. I called Master Bore and they previewed the problem the next day and submitted their bid. I also got bids from two other contractors. Master Bore was the one that kept in touch with me, explained my options and helped me understand what needed to be done to fix it.
After giving Master Bore the job, they started the next business day. There where two big problems with the job, massive amount of leaked water and the ground was exceptionally hard. The job ended up taking two days instead of one.
My tenant called me to thank me for fixing the water problem and was very impressed with the work done by Master Bore. He said they did an great job, kept him informed and left the place clean.
You see, Master Bore made it so easy for me, I did not even have to be there.
Even with the extra work required to complete the job, Master Bore didn’t charge me extra. They kept to their contract. That’s rare these days. Master Bore solved a huge problem for me in record time, four days from my first contact with them. What a great and memorable experience! -
I needed an emergency waterline replacement for my home. Omar came out quickly to give me an estimate. He explained the trenchless method, answered all of my questions and concerns. The crew did a great job. Overall, I highly recommend Master Bore.
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I was very happy with Omar and Master Bore's fast response and ability to schedule a water line replacement within 48 hours of my contacting them. The team working onsite was friendly, professional and seemed to enjoy what they were doing.
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Just one more 5 star review of Omar and his crew.
Prompt: Omar came out the same day I called to look it over and provided a quote less than 1 hour later.
Professional: His crew were careful to not track mud in and explained the process all along the way.
Good Value: 2 other companies (1 of which is Don't be Freakin') wanted 3 times the amount. Others wanted more than twice what Master Bore quoted.
Good quality: After the new water line was installed, over 200' from the street to my house replacing the 1948 galvanized pipe, our water pressure was 85psi! The guys installed a PRV and this was above and beyond the original quote.
I'm extremely happy with the work and would highly recommend them to anyone needing a main water line replaced. -
They replaced our water main line and did a great job for a reasonable rate. Jose came out to estimate and explained what all was going on and gave us a quote, then worked with us so that we could save some money by handling the liaising with the city and permitting ourselves. Brian and another guy came out to do the work and did a great job. The ground doesn't even look disturbed where they dug up and there's no more water leaks.
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Omar showed up within hours of our call. Once he saw that I was stranded with a small baby and no water, he arranged to have his crew there early the next morning. They worked hard, through lunch and dinner, and finished the job. When there was a problem with the hot water heater the next day, Omar showed up right away. He suggested we get a plumber and he would stand behind his work. The problem was with the hot water heater and how it was hooked up originally and had nothing to do with the work Omar had done. Omar was attentive to the problem nonetheless. Omar and his crew were quick, efficient and did a great job for a fair price. Highly recommend them.
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Once we put in a request, Omar responded immediately within 24hrs and come over to assess the problem on the same day and gave a written estimate in hours. He answered many questions competently and since Master Bore LLC doesn't utilize subcontractors, the work was scheduled and done within 3 days. A nearly 50-foot main water supply pipe was installed from the street to our house climbing about 10 feet all underground with minimum soil disturbance, new fittings and shutoff valve are utilized along with 30-yr warranty. The work passed inspection and the two access ditches were patched up nicely. Working crew are nice, polite and professional. Definitely recommend Master Bore LLC this is type of difficult job.
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Master Bore did a great job with the work they did for me. Everything was handled professionally and efficiently. I'm very pleased with the outcome and would highly recommend them for your trenching or utility needs.
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Thank you to Omar, Jose, and crew for getting us power to our new house! They did directional boreing work for us on a very busy street. They communicate well, prompt responses, kind, and hard workers. They are very skilled with what they do at a fair price. They get the job done, do it right, and safely. Would hire again for other projects. They can be trusted. Highly recommend.
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Omar and his team provided prompt and professional service at a fair price at my place of business for a major project. Great communication, expertise, cooperation and cleanup. They are also on Seattle Public Utilities list of pre-approved contractors so our inspection was done promptly to help us to get our water main back on line. Thanks Omar, Jose and Team for the Job well done and the hard work here at Skyline Electric & Mfg Co.!