Excavating Contractor reviews across the US

they have the best vacuum excavators

SINCE GREG LEFT the company we have not been able to send work to Badger.

If they are in your neighborhood be prepared for the noise their machinery makes.

Great people to do business with. They are all about safety just great folks all around

Horrible company I am still waiting for them to pay me for my first check they mailed it two weeks ago but now when I try and get answers they reject my calls even when they are emailing me back they are fraudsters.

I have a plumbing business in Greater Cincinnati that does a lot of sewer and water line work. Badger has helped us out with a few of our projects and have been very impressive. Todd, at the Cincinnati branch is a great guy and does a really good job with the business. Thanks guys!

For this to be the corporate office of a big company the people who work here are extremely unprofessional. No one answer their phone and when they do they put you on hold and transfer you to someone who is extremely short with you and then they too transfer you. No one answers their email and people are just rude and incompetent. Now that it’s been a pandemic and people work from home it’s even worst. Get your staff together. Most of these 5 star reviews are from people who actually work in the office because I remember some of the names. Pathetic.

The driver of this truck that is in Arkansas right now is very unprofessional and impedes the flow of traffic. Has had ample opportunities to pull over to let flow of traffic to move at a reasonable speed; however, he never attempted to and created a traffic "stack" on a narrow, steep and winding mountain road. Please start sending more courteous drivers. He also excessively speed up when drivers tried to pass.

Very pleased with CST services in unclogging my kitchen sink today! Logan was

CST installed a new water service from the street to my home to replace a 60 year old pipe. They came with state of the art equipment - directional boring as well as nimble excavators, and water vacuum technology that can vacuum up clay and rocks up to 7 inches. In a day and a follow-up morning of punch work, 270 feet of new pipe was installed, multiple pits were excavated as needed, etc etc. Work was completed inspected, went excellently. James was our customer contact and did great. The foreman on this job worked smart and hard. There were in fact two additional management personnel that were on site briefly in addition to James and the foreman.

It was impressive - directional boring, water vacuuming, excavating, well managed. 10 different personnel on site at times. All problems addressed.

The cost of the job was a good value and fair in my opinion. I recommend a call to CST when you need high end utility construction work.

Donny was awesome! Gave us plenty of tips and tricks to keep our grease traps as clean as possible!

CST has been fantastic to work with. I would 100% recommend CST anytime. Friendly, informative, easy to work with. From the perspective of someone who knows how contractors *can* be, but also doesn’t work in the industry at all, it’s been awesome.

Cole specifically, his communication has been outstanding. Anthony was great to deal with onsite.

10/10, would do utility work with them again.

CST repaired my leaking water main. Cole was easy to work with, explained everything thoroughly, and answered all questions. He kept in constant contact with me throughout the whole process (utility marking - excavation - repair/inspection). I am pleased with the service I received and the professional manner with which my job was handled.

Donnie is such a professional individual. Great job and thank you Chucks.

I highly recommend CST utilities. When the City of Columbus told me I have 14 days to fix a water leak or water will be turned off I immediately contacted 4 companies for estimates. Not a cheap endeavor and very very stressful for a homeowner. Cole with CST provided me with a quick estimate, thorough service and ultimate professionalism. He took over the entire project and removed all stress! He took care of all permitting, marked parking areas to be blocked way in advance, the team showed up on time, and finished ahead of schedule. I always check all contractors with the BBB of central Ohio to check for unresolved complaints and reviews. I can’t recommend this company enough.

I worked with Cole to have CST replace an old galvanized water line coming into my house from the alley in downtown Columbus. My timing was not ideal, as it was the dead of winter, while we had 6+ inches of snow and ice on the ground, however the water pressure in the house was very bad and could not wait. Cole and his team did a phenomenal job despite all of the obstacles they had to overcome. The ground was frozen solid, the curb box was covered in multiple layers of ice of snow, we had some of the coldest temperatures of the year, and they were working around a holiday weekend when the city was not able to come inspect for a few days. Even with all of this they took every step to ensure the job was done right, and handled the entire situation professionally. While I only interacted directly with Cole I know there were many other team members involved that helped to pull this off. In the end the water line was successfully replaced, and the water pressure issue in the house resolved.
Cole was EXCELLENT at communicating and keep me up-to-date on progress, which I greatly appreciated. I highly recommend CST for professional, quality work.

Donnie always does amazing job for us. Thank you for the great service.

I called and left a message, Trace got back to me within the hour, I was trying to get an estimate on new septic installation. Trace did some investigating and informed me that I was already hooked to city sewer, and on well water, he emailed me the blueprints and permits from when the work was done, actually saved me up to 18k!!!. All of this was done in just a few hours. Trace is the best, very responsive, honest and informative, I would definitely recommend CTS!!!!!

Talked to someone on phone regarding Septic estimate. He advised to send design and soil sample. That was emailed on March 15. Followed up with Phone Call and left message for John on March 29 advising estimate not received. As of April 9, still nothing. Going with a contractor with better customer service.

Trace Shipley and his team had been working with us for two weeks. Trace was there for every phone call and text!
He communicated all cost up front with no hidden fees. He answered any questions I had or concerns that arose.
We recommend this company! Trustworthy and professional.

I called CST and spoke with Trace after my elderly mother-in-law was being preyed upon by another plumbing company. Trace sent his crews the next morning and fixed her issues for 1/6 of the cost the other company was offering as their 3 star solution. The Team was honest and helpful. They saved my mother-in-law from going to take out a loan for needless work. I cannot say enough about Trace and CST. Thank you.