Fence Contractor reviews across the US
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Top Rail Fence guys are amazing! They did a wonderful job installing our fence. The team was very professional and took the time to answer all our questions and explain everything clearly. I’m very pleased with their work and highly recommend Top Rail as a go-to team if you need a fence installed.
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Satisfied: Bob quickly scheduled an appointment to assess my repair; quickly scheduled the repair within a two week time frame; showed up on the day scheduled and got all the repairs completed.
Everything looks good and his team cleaned up nicely. I am pleasantly satisfied with the work so far. I will try to remember to post an update in 6 months to tell how everything is holding up!
Thanks again Bob, -
Top Rail fence has been amazing from beginning to end!
From the first time I showed interest in getting a fence, they came right away, helped with my vision and saw it through!
I am more than pleased with my new privacy fence and I couldn’t have asked for a better team. Everyone I encountered with this company was nothing short of amazing and I would recommend them in a heartbeat!
They are even coming back to help make sure I am able to get my shed through, so me and my dog didn’t have to wait on our fence installation!!
If I could give them 10 stars, I would!
They certainly made it easy for me, especially being a female making difficult decisions like this!
Thank you!! -
The owner of this company is absolutely amazing! Top rail fence provides a high-quality fence at the same cost as some of prefab fence and even cheaper than most quotes I’ve got. My fence looks great and his team did a great job installing the fence. I highly recommend anyone looking for a fence to give this company a call for a quote. My wife and I are highly satisfied with our new fence. It was great working with Bob the owner on the quote and he answered all my questions and even pointed out some questions that I wasn't even think of!
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Top Rail Fence Richmond was exceptional. Firstly, their price was the most reasonable among all the quotes. Also, they helped me with my HOA request. I got the vinyl fence for my home and was built in one day.
Special shot out to Bob. He was alway willing to help and make sure I was satisfied. -
The service was perfect; they contacted us immediately and adapted to our needs. The installation was completed in just a couple of hours! Thank you so much for the professionalism and quality. And the prices were the best!
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It’s an okay fence. It doesn’t look terrible from afar but upon any kind of closer inspection, it’s clear that the work down here was suboptimal. We are not even one year into our fence and we are already dealing with a lot of problems.
When we first called, the owner was very nice and the price seemed in line with other quotes we had gotten. In order to get our business, the owner promised the price we were paying would include staining. He told us to just call after 6 months to allow the wood to dry and they would come back out to stain. When we called back for this service, however, the owner was incredibly rude and stated he would “never” have promised anything like that. If I had been on the phone alone, I may have just chalked it up to me misunderstanding but my husband and father were both listening to the initial call with me and they both confirmed with me that he definitely made that promise. Just a crappy way to get business.
Outside of that, the communication between the owner and his employees seems to be bad. When the crew first got there to install the fence, the foreman seemed to think we’re were getting a 4 foot door. We were actually getting a 10 foot door. My husband noticed that the posts were way too close and went out to investigate. When the foreman realized his mistake, they decided to use a quick dry cement for the posts. That was obviously a terrible idea and not what we had paid for. After only a couple of months, the 10 foot post split down the middle and now the entire door is falling in on itself. It’s incredibly hard to open and is essentially not functional at this point. I cannot express how difficult it is to just open the door to our backyard—you have to swing the door back and forth and open the lock at just the right time for it scrape open. If you’re carrying anything with you, forget about it.
Further, the fence is riddled with bowing and lifting boards. Again, this fence is not even a year old. We are going to have to pay someone else to come over, fix like 10 bowing boards, demolish the non-functional door, and rebuild it just to get what we already paid for a year ago.
This company has terrible communication between employees, a snake oil salesman as the owner, and charges top prices to leave you with a subpar product. -
I recently needed to hire a fence company to install a vinyl panel in my yard. It was a small job and some companies didn’t even want to talk to me.
I filled out an online form for Top Rail. The owner, Bob, reached out to me in under an hour, even though he was out of town.
Within days, he had someone here to look at the property. He gave me an excellent price. Every step of the way, they were responsive to my questions. They went above and beyond to address my needs.
The panel was installed quickly as soon as I was ready. They did an excellent job and I would definitely hire them again. They did great work and had the best customer service! -
From the first time we requested an estimate to the completion of our fence install Bob Stewart and his Team at Top Fan Fence did not disappoint.
✅ Consistent Communication and Follow up. ✅ Quality Product ✅ Great Price -
We are very pleased with the installation of our vinyl fence. The vinyl is premium product. The crew did an outstanding job. The were courteous, respectful, and very professional. They went over and beyond to ensure that we were pleased with the fence when they finished the installation . Bob Stewart was outstanding through the whole process and made sure we understand what to expect and they delivered. This is a great company and you can’t go wrong if you select them for your fencing needs.
Leroy Gibbs -
Bob and his entire team at Top Rail Fence were so lovely to work with from the very start and all the way through the finish of the project. Bob and Tanner were always quick to respond and to keep us up-to-date on all aspects of the project (installing nearly 1,000 feet of 3-rail fencing), and the installation crew were professional, hard-working, and skilled craftsmen - the fence looks incredible! If you’re looking for high-quality work from genuinely good people at a reasonable price, look no further than Top Rail Fence.
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We recently contracted Top Rail to do our white vinyl fence which was a great upgrade from our broken down wood one. Let me tell you that they did an amazing job!! Install guys were professional and quick. Cleaned up nice and I couldn’t be happier!
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I had these guys come to my house and put a new fence in the workers were amazing and the owner was very helpful with helping me decide what new fence I needed!
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Called on the 1st of May and the voice mail said if I wanted a quote to please send an email. I sent an email and have yet to get a response.
Update- got a call from Brady the owner and he explained he had a family emergency and was out of town. I explained the job, sent him pics, he gave me a price and had it knocked out in a couple days. Excellent work and I can understand a family emergency. I would use him again and he is in my contact list to call for all fencing needs. -
Element fencing has a great crew who do a wonderful job! I highly recommend them !
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My fence looks amazing! They got it done really quick and it looks great. Couldn’t be happier!
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Element Fencing did a great job replacing an old fence for me. I had originally requested some more unusual materials for the fence design I had in mind, but when those were unavailable Brady (the owner) worked with me to find something else to substitute. Gavin and the rest of the crew that worked on the build did an awesome job on the fence and really took their time to make sure it was done right. I wouldn't hesitate to recommend Element to anyone that wants a quality fence!
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We just moved to Meridian and bought a brand new home. My husband was driving from GA with our dogs and I desperately needed a dog run for them before they arrived. Brady and his crew swept in and saved the day. They built a beautiful fence and sturdy gates creating the perfect dog run for us. The work was done with professionalism and completed very quickly. My family and our happy pups are very grateful! I would highly recommend Element fencing.
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Employees are very careful to keep customer's lawns nice and not destroy anything. They do work with just about any type of fencing.
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These guys did great definitely would recommend them to any friends or family.
Great clean job they did, very impressed ! -
If I could give more than 5 stars I would!! Orin & Mike took on my repair job as several sections of my wooden fence blew down in a windstorm on a Wed. Called Element on Thur, they came out Fri to assess it & then worked that Sat, which was a Holiday weekend & their day off as well. They were professional, kind, thorough, respectful & worked 5 hours instead of the est 2 to actually get the job right & fix all the issues the previous company had done wrong. I would hire these guys again in an instant. Amazing guys who genuinely care!!!