Fire Protection reviews across the US

We hired them to install sprinkler system in our home (requirement by county due to an addition we did). Bottom line, it was the most horrible experience ever. Customer service was horrible, communication and expectations were unclear. Their owner was unkind and impatient and a couple of the workers were rude and unprofessional. When we failed inspection a couple of times, one of their workers was busy pointing fingers and absolving their company of any wrongdoing instead of focusing on solutions. Even the fire chief was shocked by their lack of care and interest in getting the sprinkler system to pass inspection. We felt very unsupported and ended up having to figure out what we needed to do to pass inspection. Definitely not using their service again.

We are General contractors/Custom Home Builders in the Bay Area. We have been using Holland Fire for 8 years and highly recommend them. Their office and field staff are very knowledgeable and extremely respectful. They show up on time and most important pass every inspection the first time at a reasonable rate.

I can’t say enough good things about Holland Fire. I first met Jeff and his team while working on a project for a mutual client in 2020 and since then we haven’t had to look elsewhere for a fire sprinkler subcontractor. Their design and field teams have been extremely reliable, Jeff is always reachable and responsive, and I am never surprised by the pricing that he gives on any project. Even during busier times scheduling has never been an issue and they have an excellent track record with passing their inspections on our residential projects. Special shout out to his guys Alex and Vadim for their excellent communication with every install and for keeping us on track. I highly recommend hiring Holland Fire for your next projects.

honest and steady service, highly reccomend

Craig was very helpful, informative and understanding when we were in a pinch by supplying us with fire extinguishers.

They were very helpful with a gas issue we were having at our place . Knowledge in plumbing and electrical as well as fire protection systems. They returned my emergency phone call within 20 minutes we were happy and have switched our service over to Island Fire

Craig was a great help and very knowledgeable. Great customer service. Highly recommend.

These guys are top notch. Professional, quick, clean, and very fair with pricing!

My house fire sprinkler leaking, I called to Wolf Fire Co. and my problem solved in one phone call. The technician who came, he was very nice and job well done. Good and fast service for reasonable price. I recommend this company!

Called 10 days ago for inspection. Told by V that she would have to check with service manager for an appointment. Promised to call me back the next day. Never happened. Called another company a few days later on our plumber's recommendation; owner promised to have someone call me that day. 20 minutes later got a call from a tech finishing a job in my area. He came over 30 minutes later. He came back yesterday to take care of the problem (a 2-man job) and did a great job. Which company do you think I will use in the future?

I had a nightmare situation where a pipe of a sprinkler system leaked and my plumber could not touch it. This happened Sunday and I had to start making calls to residential fire sprinkler licensed company on Monday, Presidents’ Day. I think I made about 20 calls, and most places serviced commercial fire sprinkler or were not immediately available. Wolf fire protection folks were attentive and within an hour, had a technician, Danny C. come out and service the leak. If it weren’t for Wolf fIre protection and Danny, I would’ve had to wait until at least 1-3 more days for someone to service it. Moreover, everything to include water damage restoration and contractor to fix the water damage would have to wait for a few more days. I was very impressed by jake and Tim for quickly responding to my call and getting Danny to come out. Danny was an awesome technician who quickly fixed diagnosed and fixed the leaking sprinkling system. Overall, I was very happy with Wolf Fire protection and impressed by their professionalism and immediate service support. I was very satisfied with the process and I highly recommend them.

I recently had the pleasure of working with Wolf Fire Protection Inc, and I must say their services were outstanding and reliable. They completed the task I had assigned them in a very timely manner, which was impressive. Moreover, their communication throughout the process was great, keeping me informed every step of the way. Additionally, I found their pricing to be reasonable, considering the quality of their work. I highly recommend Wolf Fire Protection Inc for their excellent services, promptness, effective communication, and fair pricing.

Couple months ago WFPI worked their magic on our leakey sprinkler pipes and we were very pleased with the experience. Technician was very able and accommodating. Fast forward, I had a plumbing issue with another company that I was very unsatisfied with their recommendations and needed to get an honest answer. I reached out to WOLF, shared pictures with them, and they answered all my questions even though it wasn’t their scope of practice. They recommended an alternative plumbing company and they did the job. I was very pleased. I think even though it was not WOLF’s responsibility they went above and beyond to help me out. In my view, WOLF is a keeper: for their honesty and their integrity. Thanks again.

Terrible company - most workers are hacks / don’t work for them either

Excellent service!

Great service, both administration and installation.

Terrible work, disrespectful and racist employees - their very white workers kept saying the n word and talking about Trump 2024.

I’ve reported them to the better business bureau

Very Professional and helpful.

Had a very big project and was on a deadline called B an M they were very helpful and did a great job would recommend them to anyone.

What a pleasure it was working with BM Consulting while building my house. Great Company! Very professional!

Friendly team and outstanding service—highly recommended!