Electrical reviews in Altamonte Springs, Florida
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Great service from this location. And fast on will call orders. Thank you gentlemen!
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Had a great experience there recently.
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I was in need of a quad breaker that no one seemed to have in stock. Every supply house I called I was getting no where. As soon as I called not only did they have the part but I would especially like to thank Richard at this location for going way out of his way to not only ensure they had it but to hold it. Richard is the poster child of what a great employee should be. I'd especially like to recommend this location for anyone who needs anything electrical. Thank you guys for being so awesome. Especially Richard!!
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Love the customer service and seamless effort in resolving my electrical needs. Been coming here for a few years and would recommend for anyone!
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Awesome people there, been going for years. Always help me and my dad out ALOT !. Ask for harry for further advice if needed.
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This is a great branch. These guys take good care of us and always come through! We appreciate you very much!
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1. Poor to zero Customer Service skills
2. Lack of general basic Industry knowledge
3. The place reeks of Complacency :( -
Took about 20 minutes just to buy some wire strippers and a screwdriver, 10 minutes of which was waiting for a staff member to show up to the counter. The other 10 minutes was going through the antiquated check-out procedure in which they typed in each barcode and my card information manually.
Staff also seemed annoyed I even showed up to their store and there was a spilled cup of coffee on the counter that no one seemed the least bit interested in cleaning up.
Wanted to support somewhere other than an online retailer or big box store but now I'm rethinking that.
Also I should add that I though it was odd that the Klein section was literally the only section that had prices posted. I guess you have to ask for the price of literally anything else in the store, which seems a little shady.