Landscaping reviews in Apopka, Florida

Mike Duncan is great, used him at our last house, now that I moved I requested him to treat new lawn again. St Augustine grass is always lush and weeds well under control.

I have had an account with Massey for years, I've been very happy and an unhappy as customer. However, I hoping their current crew will get my yard back on track. It is taking them some time but I'm a team player.

Our experience was awful from day one. They were late. We called to see what was going on. The dispatcher couldn't find us on schedule and when they did they couldn't reach the tech. This went on for hours with phone calls to let us know they couldnt reach the guy. We were scheduled for Saturday service because we have a dog and need to give them access to the back yard. They were late each visit. When we talked to Josh the GM his inexperience shined thru. He said there trucks were broke down flat tires ect. As a consumer the last thing you want to hear are excuses. He never really had a plan of action. The tech was nice but couldnt tell you the name of one plant in my yard. We have over 200. So the communication was never going to or did amount to much when it came to our needs. The service could be better on all levels with a little training. I would never recommend this company. We do have a knew service now and it's a night and day difference. Sometimes you need to experience bad to know what good is.

I'm very happy with Randall Blake Clark as a yard tech. He is very knowledgeable and curtious. He explains issues very well. His knowledge is important to me. He is conscientious as to doing a good job. I rate him as a five star out of five stars.

We made deposit back in December and kept following up weekly to get an estimated schedule to replace my sod since then. However, not a single call back or email was made by Massey Services after 3 months. We finally decided to cancel the service and requested a refund. Still, no responses from Massey Services. Ironically, they were very responsive before we made our deposit.

Michael Duncan is the best lawn technician we’ve ever had over the years. When he’s in control of the lawn it’s truly worry and issue-free. Professional, knowledgeable, and courteous. Thanks for making lawn maintenance easy, Michael!

The Massey Lawn crew has went above and beyond to attend to our lawn in order to insure a great looking well maintained yard. We are completely satisfied with the efforts. We are so happy George is back!! He was missed. Keep up the great work George!!!

Monique was very knowledgeable of her job and very polite made us feel very comfortable and trustworthy of her . It seemed as we knew her for years but just meant her today . She’s such a sweetheart . She checked every inch of our house and answered all our questions and concerns

Jonathan was great with the inspection and breaking down everything! Very nice guy as well, very personable, and remembers things about you so he makes it a personal experience! Masseys was very attentive to what we needed and now we don’t have those little roaches anymore!

We have used Massey for lawn, pest, termite and soil conditioning for several years and have always been very satisfied. They are courteous, knowledgable and take very good care of our house. We do not have issues with pests in between visits and I like that they come regularly and I don’t have to worry about it. They are worth every penny!

Greg F.and Mike came out two days earlier than planned observed situation in no scheduled a treatment on the next morning . I can rely on Greg to handle my situations and text answers fast as possible.

Mike the lawn technician for Massey is always on point and does a tremendous job of taking care of my lawn. He uses common sense when diagnosing my lawn each time he does service. I have never had any issues with Mike and he takes time to explain what he does each time. He keeps my lawn green and healthy which is what we all want from this service.

Our grass was looking bad for months to no avail and the backyard wasn't even being treated on several occasions. We informed Massey's personnel our treatment person from Massey verbally whenever he came to treat the yard to no avail. Once I contacted Massey's office the manager visited our residence with the assigned person and determined that the grass was dead. Massey ended up putting plugs of grass down and checking sprinkler system. Mind you that their representative didn't inform us of anything while he was coming out for months; other than the grass was being treated and several residents had the same problem. We paid approx. $800 for the above services which I feel was ridiculous. It's unbelievable how these businesses take advantage of their customers.

I have been a Massey customer for several years now. My lawn tech Lamont is very attentive to my lawn and calls the day before to discuss any concerns I may have. Lamont is a definite asset to Massey and his professionalism is great!

Lawn specialist Randall Clark came out as soon as Apopka lifted restrictions and laid Slow released Nitrogen and Broad Leaf Weed application. He was friendly and answered all my questions for lawn care and provided suggestions for watering during Fall/Winter months. Friendly and not hurried. I appreciate his services and quality work.

I don't know where to start; I don't like reviews, but what they did is blowing my mind. When I started with this company, I paid for the service all year in advance. I gave them a brand new grass and irrigation system. The first year was regular, and I was behind them all the time. The second year was a little better, but I still called them when I saw something bad on my grass. This year was horrible. The manager came a few times with excuses all the time, and my grass is horrible now. Besides that, I told the manager that the person who is doing the lawn services never asked me for my signature; he signed for me without my permission!!! I was told, "I'm going to talk with the guy." I told the manager that my grass was horrible. He just gave me excuses and said that in 2 weeks he would come back to check the grass, but that never happened. Besides all that, now I'm receiving bills and calls telling me that I have an amount to pay. I always pay for the entire year in advance. So, I asked them to inform the manager and call me back. Again, that never happened. Yesterday, the guy who was supposed to come to my house for the lawn service called me, so I gave him the message again for the manager. Today, he finally called me. He said that I changed my visits to monthly. That never happened; we were talking about that, and I told him that I want to keep the way that I'm now and maybe next year. He was rude and still said that I said that. The guy never came every month, and I never changed that. Be careful when you talk with them; they put words in your mouth.
I just canceled my service, and they leave my grass horrible and with a lot of weeds.
Update! The manager called me telling me that he'll come today Monday, July 1st. right now is 4:39 and he didn't show up or called me. I wasted my entire day waiting for him.
Also, nobody from the corporate called me yet. They just answered this review to cover what Massey did.

A year ago I wrote a 5 star review on how great my lawn looked. Unfortunately it seems after that review, I regretted giving my praises. In the start of this year we started seeing dead patches and an excessive amount of weeds. We made a few a complaints and then decided to cancel our services and go with tru green as we felt we were getting the run around. Massey sent George the manager to the house and he asked us to give him 6 months to fix the issue, and not go with tru green. So we canceled and stayed with Massey. They did a full assessment and advised us what was needed. He advised that we needed to fix the irrigation and add this special dirt to give the grass nutrition. We spent the extra money and did all that was asked of us. Nothing got better, we continuously pointed that out, but felt like we were going no where. We then asked for a manager to come out and speak with us because we discovered we had chinch bugs and that was the reason for the spots in the grass after several calls George eventually came out with someone. While I showed the George all the areas of our lawn that was in horrible condition the other inspected the lawn. While I was showing George a video of the chinch bugs we found and George was telling me that it's not that, the other massey technician came and met us and confirmed it was chinch bugs. They then told me they would start treating the areas and we came up with a game plan. Which included sending someone to look at our irrigation again. I asked for next steps and they said they would call my husband and go over what's needed. Again we trusted they would do as they said they would and continued service. They never called him. This was in late July/early August. They ended up sending someone for our normal monthly maintenance. We asked the tech what was he treating for did they advise him that we had chinch bugs and he said no, he doesn't see that anywhere. So we called Massey once again and asked when are they gonna start treating the lawn for chinch bugs, we were told they would send someone for the initial treatment and then 2 more times thereafter. I reminded them that someone was supposed to come out to look at the irrigation. No one ever came. We called and called and told them we would cancel don't send anyone else. We want to speak to a manager cause all we are getting are empty promises and our grass at this point is dead and needs to be replaced. They kept saying a manager was coming but no one came after Multiple calls. I called and eventually got George on the line. I reminded him of what he promised. He sent the irrigation person out that same day who did an assessment. He advised all that needed to be changed. We decided to have someone else change it out as we didn't trust Massey and we're still waiting for an actual manager to come out and speak with us again. We called again and they made an appointment. We waited all day and no one showed. At this point we called and told the office once again don't send anyone else out here unless it's George. Our grass is now dead. They still sent the someone out to do the normal monthly maintenance. We called them and reminded them that we asked to not send anyone because we were not pleased with the services and our grass is getting worse so whatever they are doing is not working. We want to speak with a manager. The receptionist said ok. We then started getting calls saying we had a balance for the month we asked them not service. We advised we shouldn't be responsible because we asked you not to send anyone. Several calls and no solution and still no manager. We canceled our services. We had to buy 4 pallets of grass and change out our entire yard and now manage our grass ourself. Massey started off great but that was just to rope us in. Alot of money was spent and all we got was lies and empty promises. The one time my husband got George on the phone he told him. Even if your grass is dead we wouldn't pay to replace it anyway. So why would i come out, it would fall on you regardless. Worst service ever.

I had my initial treatment this past week and Derek did a good job was very friendly and professional. Let me know what he was doing. Glad to be using Massey again.

Just had an inspection for mt irrigation system and the tech Larry was phenomenal. He had a lot of good information was very helpful. His attitude and professionalism was spot on! Will continue to use Massey for all my lawn care needs. George Martinez was extremely helpful and determined to bring my lawn back to life. Would recommended for all your services

We were experiencing dead grass patches on our lawn. The irrigation tech, Mike Duncan, inspected all our irrigation heads and tested the water pressure on each head. Mike worked diligently to ensure that the sprinkler heads were reaching all the dead areas of our lawn. We are so appreciative of his hard work! Massey definitely hires extremely good techs in all of the services that they offer! We are so happy we changed our pest and lawn services to Massey.

Douglas Castro doesn’t excellent job on my mom and dad’s lawn nice and green and weed free. my mom and dad said he’s an excellent technician.