Reviews of local pros in Apopka, Florida
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I’m so glad that AC Heating and Air is doing residential customers again. Their customer service is excellent and today I received a very thorough check up from Duke, the technician who was extremely knowledgeable,. I couldn’t be happier and plan to use service in the future. It is a pleasure, and all of my questions were answered. I.
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Very professional and friendly. Ervin is a professional who explains everything you need to know to have your AC working right! Will be getting a Air Purifier / UV Light system installed by them. This is the company that is honest and reliable!!
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Kevin Zeitler from Ac’s Heating and Air performed a maintenance visit today. He was courteous, communicative, and efficient. He explained what he was doing in a clear way and thereby established trust. Kevin is a great asset to the company
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Ac's Heating and Air LLC. This company is the best I've dealt with in decades, and will recommend them to my friends and colleagues. Ervin was my technician, and as a former Engineer, I had a lot of questions regarding my 3-year-old A/C unit not cooling properly. The technician Ervin was prompt and on time. He was prepared and had all of the state-of-the-art diagnostic tools. The technician was methodical and determined that I had a leak under the house. What I liked was that the technician educated me on my options, so I could make the right decision. I was given a detailed professional Estimate for two approaches and, after deciding and asking additional questions, made a choice. The next day the work was done, and I could not be happier. I will use this company for all my A/C work/jobs, and it is because Ervin and his company earned it and my trust.
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We replaced our very old AC unit this summer using AC's Heating and Air. We already had experience with Allen because he put in a new AC unit in two family member's homes the last couple years. The work was beautifully done in all 3 houses and the employees are very conscientious and professional. Allen is a pleasure to deal with. He took the time to explain the new system and make sure I understood programming the unit. The garage was cleaner after they left than when they arrived! AC's definitely goes above and beyond what I've seen any other company do.
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Joshua & Ervin were fantastic! They helped fixed a situation that no one else was able to fix. They were so professional and on time. I highly recommend this company and request these two amazing gentleman. Great job!
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Allen is an outstanding hard working guy; very professional, knowledgeable & friendly. I have used his AC services several times in my home & business, his response time is always prompt and the work perfect. His company offers fair & honest pricing, without a doubt he is the best AC guy I have ever used. AC's Heating & Air LLC will take care of you and deserves your business.
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Thank you Allen & Angel! Oliver and Duke did a fantastic job of installing my new a/c unit. They were very professional and hard workers. This new unit is so quiet and fast cooling, and I am already enjoying the benefits! Thank you!
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I just want to share what a positive experience I had with this company. Our A/C went out on Labor Day. The company we had been using came out and said the compressor went bad. Unit is not even 2 years old. Ok….things happen, then they proceed to tell me it would be 5-6 weeks for the part to be shipped. Well u can’t live without A/C in Fl. Prayed about it…….there had to be another way. So the next night I was on Google relentlessly. I came across Home Advisor and I sent my info in. Next morning I received a call from AC Heating and Air, I spoke with Ervin. I explained our situation and he was so polite and professional and It felt like he really cared about being without A/C. He stated that he was gonna get on this and have a resolution. He called me this morning first thing and said he was at the warehouse picking up a New Unit. No charge for the new unit only labor which was less then my old company quote for a Compressor and not having to wait for the part. He called and said he was on his way and would be here by noon…..right on time. Now that is Customer Service……which other companies seem to be lacking. He got it installed , explained everything to me step by step. It’s like an Angel dropped out of the sky!! He saved us money and probably saved us from a heat stroke…lol…. This company went above and beyond to make sure our situation was resolved. Core values and taking care of the customer is what this company is about! I will refer them to everyone I know. Thank you so much for the excellent service…….something that has been lacking it seems like everywhere you go. He literally was a life saver. You don’t realize how we take things for granted until something like this happens. I know this is long but I just want to rave about them. So pleased! Finally I will have a comfortable good sleep tonight. Bless u Ervin your one of the good ones!
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I had an issue with my AC and they were able to get someone out the same day. Quann went above and beyond making sure my system was fixed and helped with my air handler as well.
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Super kind, professional, and very effecient. The entire AC repair process went by perfectly and I've signed up for AC maintence work from them. I'd definitely recommend them to anyone needing air conditioning work done!
Kind, efficient pros.
Our whole AC repair took less than an hour. I plan to work with AC's for future AC maintenance moving forward -
I had an Excellent Experience with A'c Heating and Air, my service was done by Phillip he was very Professional and Knowledgeable I trusted what he said needed repair, he did show and explain to me all the parameters that were of concern I agreed with his findings and he took care of my A/C system with great care at a fair price and most of all I felt like he and his Company was very honest with the service that was done for me I will stay with A'c Heating and Air for all my Family A/C needs. Thank you!
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Great work from the AC heating and Air group. Very straight forward with what I needed and what the best options were. I felt they were very honest and didn't try to upsell me at all. It was a good installation and I'm very happy to recommend this company.
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Called on a Saturday after 1pm and had someone here within 2 hours. Laquann was super nice and very professional and got us up and running within an hour. The cost was very reasonable and super nice service. Would highly recommend. Thank you Laquann!!
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I am happy to say that I have just had a mini split air conditioner repaired in a what was a difficult room to cool…a garage studio with a 15 foot ceiling and no insulation. Neal quickly got to work, and fixed it fast, made it work efficiently and cleanly. He was professional, friendly and informative. I highly recommend Neal at Ac’s Heating & Air LLC services!
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Recommend by a neighbor. Submitted an inquiry for service on Sunday (non ER) and they called me asap on Monday morning. Tech was on time, professional, communicated and answered all my questions. Even got a follow up phone call 10 mins after the completed job. It’s nice to have good customer service from a company.
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My first experience with AC’s Heating and Air was above Outstanding. Juan was our Technician and was extremely polite and professional as well as thorough and extremely knowledgeable about our system. He took the time to explain everything he was going to do before he did it and reviewed everything he did after he was done. He also showed me exactly what his text equipment was reading and explained thoroughly what it meant. I have an electronics and mechanical background with my 24 year Air Force career and everything he explained to me made perfect sense. We have moved over a dozen times and unfortunately have had more than our share of experiences with various air conditioning businesses and AC’s Heating and Air Conditioning stands out way above all the rest. They also have an excellent annual servicing plan that we signed up for that provided a 20% discount on our initial repair and on future repairs. I whole heartedly recommend AC’s Heating and Air over all other competition.
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Not happy!
1. Was quoted one price and when the work was done they charged a higher price. They said if I wanted the lower price I needed their coupon, which no one ever told us about.
2. The AC service which included topping off the Freon levels was not done. I found out because we called a family member's AC guys for a second opinion. He came by an hour later and checked our AC and mentioned that our freon was low. He went ahead and topped it off. As soon as he did our AC was blowing out cold air.
We were told by both, our AC was old and needed to be replaced. We will be looking for a different provided to do this job as this company is not one we can trust. -
Great staff and excellent customer service. Our Ac is running better than ever. They found some problems that were not allowing the system to perform correctly from the initial install, (by another company), so we are extremely happy with the service and have signed up for their annual service plan. Call Allen for all of your HVAC needs.
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I contacted AC's Heating and Air to trouble shoot and give an estimate on why only one half of my house was getting adequate airflow. They did a thorough review and recommended a few things to start on. Ryder came out and redid the ductwork from the air-handler into the house and patched up a large disconnect in the ducting in the attic. This substantially improved our unit's ability to cool the house. And the price was lower than what was quoted by another company. Ryder did a great job and I am very happy with what was done and will have them come out and replace my unit if it ever goes out or some other problem happens.
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I had my air ducts replaced by Ac’s Heating & Air LLC. And I highly recommend them. Even when I called them up they were professional and polite. They were on time and did a great job the first time! It’s hard to find a business that is transparent and honest and hard working any more. I appreciate them and recommend them. Thank you guys for all you have done for me and my family.