Reviews of local pros in Apopka, Florida

We recently moved into a new house and needed a deep clean of the kitchen and bathrooms before moving in. I found Cleaning Authority online and was really impressed with Michelle when she showed up right on time and spent quite a while discussing exactly what I needed done and the budget required to do it.
A detailed cleaning for two and a half bathrooms, the kitchen, and the floors for $400. To be fair, this is a large home so I asked that they give priority to the kitchen and baths only doing the floors if they had time within the 4-hour/$400 budget.
We had talked at length about the appliances being deep cleaned, the drawers and cabinets, the cobwebs on lighting fixtures specifically.
I was not at the property while they were cleaning but arrived shortly before they left. Everything looked great from what I could see but the floors were wet so I didn't examine the house as I should have because I didn't want to mess up the floors.
In the days since then, as we started moving in, I have found that other than cleaning the oven and the showers, they had only done a surface clean.
Not a single drawer or cabinet had been cleaned. There were hair, dust and crumbs in every single one.
The freezer drawer was gross and hadn't been touched.
There were still cobwebs on the lighting fixtures and crusty stuff stuck to the counter. The list goes on.
The house had already been cleaned once for showing but a lot of the details were missed and that is what I hired Cleaning Authority to do.
I am not only angry that I had to pay $400 for a service that was substandard, I'm extremely disappointed because they had such high ratings and I hoped to use them in the future.

Outstanding work! My home felt refreshed and clean. The ladies were very nice and great with my dogs. Highly recommend CA!

We are so glad that we found TCA. They always do a great job and are very accommodating to our schedules. I work from home and love that we can track the ETA with the app. Michelle is awesome and super responsive. I also like that the products they use are non toxic and safe for the dogs. Seriously, having them on a regular schedule is exactly what I needed to make life a little easier.

The Cleaning Authority team always leaves my home spotless and shining. They arrive on time and are very pleasant to work with. I had some post-construction dust all over the floors today and the crew and supervisor mopped the floors 3 times to be sure all the residue was gone. Above and beyond!

The results were great and pricing felt fair. Booking the appointment took a couple tries, though.

Michelle and her Team are the best. She's always prompt, professional and a pleasure to have in our home. We look forward to their visits and highly recommended them.

I cannot believe what an amazing job this team did and in such a short time. I have never been happier to come home! Thank you so much!

They did an amazing job cleaning out the house we have been renting! We were in the middle of moving into our new home, and they made everything so easy for us. It was also very affordable and the clean was great. We would definitely recommend them for move out/move in cleanings!

Love the service, and reliable

Great service .. great staff

Great team and great work!

They did a great job

Professionalism, Honestly, Trustworthy, work is done in a timely manner.

Excellent job. They are amazing.

Great service! Friendly and thorough.

No show. No apology. No concern after speaking with the owner regarding the issue. Would not recommend.

No call no show, after promised to be there kept me on the phone for hours. I went home with bedroom full of dust. I told her not to bother I will call HANDY.

The crew is very professional and and friendly. I highly recommand for any job big or small.

PHENOMENAL!!!!! They do such a wonderful job! Very thorough and always show up on time! HIGHLY RECOMMEND!!!

Very professional and pleasant staff! Everything was cleaned from to bottom! They left my home sparkling!

Did my phase one cleaning today at a gas station I'm building. Great attention to detail even on this ( rough) clean.