Reviews of local pros in Apopka, Florida

Company did not complete landscaping service of which was paid for. Contractor destroyed sprinklers and did not repair/reimburse. Insults customers!

The following is a summary of the outstanding issues for services rendered:

In May 2019, it was agreed upon that a complete lawn service would be rendered for the property to include mowing, blown/bagged leaves, and, trimming of palm trees and all hedges. We accepted a $15 overgrowth charge. A check for $350 was paid to King Kutz. In addition, a check payment for $160 was paid for a lawn mow, and tree/hedge trim. Castro accepted and cashed all check payments. There was confusion as to billing services that was captured via text. However, we do not have any outstanding charges as we have covered all costs to date. Castro indicated that he was running out of time and needed to leave, however, he promised to return to complete the job in good faith. Shortly after he left, we noticed that our sprinklers were not operating because they had been destroyed, along with a destroyed sprinkler wiring valve cover, during his lawn service. I contacted him to return and repair the damages as well as complete the contracted work. He never repaired all the sprinklers he damaged. Services were also not completed as the trimming of the palm tree and backyard hedges were never done, and, still to-date, remain unfinished.

POST SERVICE TIMELINE:

• June 5th Castro came to inspect the damaged sprinklers. He removed and retained the damaged sprinklers, flagged damaged sprinkler sites and dug holes where the sprinklers were located.
• June 12th a text message was sent to him asking him to complete the services. That text was never answered
• June 18th another text message was sent to Castro, asking him to complete the services. That text was never answered June 24th another text message was sent to Castro, asking him to complete the services, and, inquiring on resolution for damaged sprinklers. He denied responsibility. This came as a surprise to us as it was understood that the work done on June 5th was the acknowledgement of responsibility, and, the commitment to repair the damages his services caused. We did not appreciate nor approve his removal of our sprinklers from our property. It is inappropriate to remove and keep our sprinklers without our consent and withhold resolution.
• June 27th I was home and witnessed from my kitchen window that Castro came by briefly. But never completed the aforementioned outstanding services nor repaired the sprinklers.
It has been a month since initial services were rendered. All check payments have been cashed. But services have yet to be completed. The palm trees and bushes have yet to be trimmed. And there is still an outstanding claim for damaged sprinklers for him to repair/reimburse. Additionally, during our phone conversation today, it was disconcerting to learn that Castro blames the property owners for his destruction of sprinklers due to overgrowth. He stated that property owners automatically take responsibility for any consequences when they have overgrown lots. This is the first time we have heard of this as it was never disclosed to us prior to his services. Regrettably, during several times throughout our conversation, He blamed his damages on "the condition of our property". This is the first time we have heard of this since there was no initial mention of "property condition" concerns; except for a $15 overgrowth fee when he accepted the job. We would have never agreed to the services had he initially disclosed his position.

Obviously, we are justifiably frustrated. As a business owner, it should be a priority to ensure that all paid services are rendered and completed. Rather than taking the opportunity to ensure customer satisfaction, he used today's phone conversation as an opportunity to place blame, and, make disparaging remarks eluding to the fact that I was not capable of having a reasonable conversation because I am a woman.
We continue to await resolution.

Contracted King Kutz to install planting bed curbing. Result was exactly what we had envisioned. Carlos and his crew were awesome to work with.

Carlos and his King Kutz Landscaping team did a wonderful job with our front yard garden beds, drip line irrigation, weed barrier, and edging! We love the modern and clean look of our new front yard garden beds! We will definitely use this landscaping company for our future landscaping projects! Thank you Carlos!

Carlos and his team came to my house and did a clean up. They did an excellent job. Carlos pays attention to detail. He's very polite,great to do business with. He's coming back in a few weeks to take a tree down for me. I would definitely recommend.

I have gone through many lawn services since I moved into my home and I have finally found a reliable and multi talented business that did an amazing job with my lawn and sprinkler system. I am no longer that house on the street I am That house😁. See the before (previous service did not come regularly for 2 month) and after- all done in less than a month.

This is our second experience with King Kutz Landscaping and they hit it out of the park again. Carlos and crew did a marvelous job with our backyard update. He met with us, discussed our options, and performed the work on time and as promised. The result was even better than we hoped. I heartily recommend King Kutz Landscaping for your landscaping and maintenance needs. A+++

5 stars! Carlos was amazing and did an excellent job. Was fast, efficient, and finish product was exactly what we wanted. Would highly recommend!

I had several projects lined up that essentially constituted a yard makeover. The work exceeded my expectations. Carlos and his team were professional and friendly throughout the process. Carlos made sure to discuss options during each phase to ensure that I was happy. He provides modern, fresh designs that are eye pleasers. The pricing was super competitive. As an "attention to details" guy, I can assure that this is an "attention to details" company. Very high standards and it shows.

In late August 2021, I had one of the best service experiences in my life as a consumer. Carlos of King Kutz designed and installed a landscape that consistently gets great comments. But it is the service experience for me. Carlos was professional, courteous, pleasant and always respectful of my property and my neighbors. He was also responsive to my requests, changes, and corrections. The best part for me is that it’s November, and the landscape is healthy and growing beautifully. We only lost three plants that Carlos has promised to replace. He is very knowledgeable and the consummate professional. I plan to work with him for our future landscaping projects. Please see the before and after pics.

Fantastic job by two of the hardest working young men I've had the pleasure to meet. They had terrible weather to deal with ,but they did everything to make this project come out great! I highly recommend King Kutz Landscaping. Great work ethic and honest.

Came through and delivered on the vision, was a large job with fantastic results. Carlos’s crew were incredibly professional. Highly recommend.

Carlos and his team did a spectacular job at my home. He turned my backyard into an outdoor oasis with stone edging, lighting and beautiful plants/flowers. I love my new area. We will have him back again to do more work in the near future. Thank you!

Carlos and his team transformed our front garden with beautiful, low maintenance plants. We chose Carlos because he had a vision for our space and was professional and friendly at the same time. We highly recommend Carlos and his team. Thanks KingKutz!

Construction Unlimited was amazing to work with, we had the pleasure of working with Chad and Alec. Our home was built in 1960, the last roof installation was done 2004. We needed our roof replaced due to hurricane damage from Ian and Nicole. Chad patiently answered all our questions about materials they used, and the process for submitting for the permit and inspections. Chad was great about checking in, and making sure everything was going smoothly and asked is we had any concerns. Alec and his crew did an amazing job, fast and efficient. I really appreciated that the Roofing crew made sure everything was spotless at the end each day after a long day working non-stop. I would highly recommend Construction Unlimited, they are very professional, honest and outstanding quality of work. The entire experience went great from the start to the finish.

Exceptional Service!

I can't praise Construction Unlimited enough! From start to finish, the team demonstrated professionalism, expertise, and efficiency. They exceeded our expectations, completing the project ahead of schedule with top-notch craftsmanship. I highly recommend them for their stellar service and a fantastic team that truly cares about their work. Five stars all the way for Chad and his team!

Very professional Cole the superintendent and Rafael during the instillation. Highly recommend this company.

Rafael is the best. Explained everything throughly and helped us designing the gutter system. Very happy with our gutters.

Great customer service! I had a few people give me estimates but Brendon was incredibly thorough and knowledgeable, and I highly recommend working with them!

Talked with one of the salesmen, Edwin. Very professional and knowledgeable and answered all my questions with decent answers. Haven’t made a final decision yet but I’m impressed with the inspection and information given to me.

I can't speak to service quality. The residences have bright and legible signage, which rejects any handouts or direct solicitation. This includes a posting in direct line of sight for anyone hanging things onto the doorknob. We've had no personal interaction, but already have a negative indication of mutual respect. We have properties marked with bright and contrasting signage, please communicate with your solicitors.

An outstanding job re-tiling the seams on our roof. The quote was good, the crew were on site when promised and worked hard all day to get the job finished. Quality of work was excellent and they cleaned up after themselves. Very happy with the job!