Dr. Kool Air Conditioning

Super nice person, didn't even charge me a consult. Went out of his way when he didn't have too. These are the ones that you want to give your business too. Because helping people is what I felt Mark wants to do and that's what kind of person you need to rely on when you have a problem.

I recently contacted Dr. Kool for a second opinion on installing a new whole-house HVAC unit, and I couldn’t be more impressed with the experience. Although I wasn’t an existing customer, they were able to schedule an appointment for me within 24 hours of my initial call—an impressive level of responsiveness right from the start.

Mark, the owner and president, personally came to my home and even climbed into the attic to thoroughly assess the situation. Within another 24 hours, I had a precise, detailed quote with multiple options, giving me confidence in the pricing and the process.

What stood out most was their professionalism and transparency. Purchasing a new HVAC system is a significant investment, and Dr. Kool made me feel informed and respected every step of the way. They welcomed questions and offered thoughtful answers without pressure or sales tactics. In contrast, my current HVAC company had taken a more "snarky" approach, which made me appreciate Dr. Kool’s calm, solution-oriented style even more.

If you're looking for a company that values prompt service, integrity, and customer care, I highly recommend Dr. Kool. They’ve certainly earned my trust and future business.

Dr. Kool AC is the real deal! They helped my mom replace her air conditioner, and their professionalism blew us away. Mark and Jen, the owners, are phenomenal people who truly care about their customers. They were honest, didn’t try to upsell us on anything we didn’t need, and made the whole process stress-free. If you want reliable, trustworthy service, this is the team to call!