Swimming Pool Contractor reviews in Casselberry, Florida

Do not use this company, their price jumped to $140 the owner was servicing my pool, it was turning green, so I watched on my house cameras to see if they were doing the job, most of the time they were no show, and still charging me, and when I watched the person that was servicing my pool it was the owner, he was on the phone, never cleaned the filter, never checked the PH levels. I called Mindy who was great, I got a credit, and because I addressed the issues. They felt it best they not service my pool, even though I indicated that if they dont do the job, I will find someone else. Now I do the pool myself, I order the product on line, and pinch a penny measure the PH for free. This has to be the worst company.

I had this pool service for over 3 years. Joey our tech was great. Did have car problems and several times had to skip a ffew times. Why I am giving Aqua Blue Pools a 1 star is: I prepaid a year in advance to get the discount. We ended up selling our house and moving out of the area. Owner promised to refund the balance. After months and months of still not getting payment and endless calls, still no refund. He has basically stolen money from me and my family. I have filed a small claims case and he did not show to the court date, so Yay for me, I win the judgement. Now I will proceed to collecting. I am not going away until I get my refund. This very small business is not trustworthy and so very disappointing. I would not trust them with my pool or business again. Do the right thing and refund my money. It is the honest thing to do.

I used then for four years. Never had a problem. Highly recommend.

Awesome company!!! We had them for over 3 years! We just moved and we miss them already!!!!!

They have always been honest and fair when helping us with our pool needs!

Have worked with Aqua before. This time was like each before. Good to work with, excellent communication with office and quality work. Thank you.

Had to file complaint with Department Business Professional Regulation, involve Seminole County Code Compliance and hire another contractor to fix and finish work. Now filing suit, Enough said.

My sons are subcontractors for this company and have been waiting to get paid since Dec. homeowners beware of this company because you might find a mechanics lien on your property for the workers not being paid

Can't really give review on service as they never showed up for the estimate. Called for a quote, was to come by between 10-12. Never showed & never called. Didn't answer phone when I called to find out why the no show. Guess they're not hurting for business.

I want to thank Noah for the great work he did at replacing our pool pump. He is very informative and very helpful. I would highly recommend him.

Terrible contractors...they should stick to just cleaning pools. I've waited 5 months for warranty repair for my deck and all they did was pour a little floating concrete in a small area. Once they have your money you are SOL

The owner mike is a piece of work. Stay away from this company. My mother's home is getting a lien because he doesn't pay is 3rd party contractors.

Michael from this company would show up for 5 minutes and leave the pool dirty and green. He would ignore all our calls and texts. Do not use this company.

Excellent service. The owner is very friendly and the staff are professional. I had a previous pool service provider that was not as good and would leave bugs in the pool, etc. This company really takes care of you and, most importantly, your pool :)

We have been using Aqua Blue Pools since purchasing our home in 2012. They are prompt to answer service calls and very helpful in answering any questions. I would highly recommend them to anyone needing pool service.

Was going to post a good review until they asked cash from me. Based on that not trustworthy. Have another company that won’t charge me in cash. A new company says they will do the repair. My family thinks that it’s a way to not get a receipt.

Noah came out and got our entire system set up in one day. He stayed after he was finished for an hour to explain and show us how the pool system works. Noah is great keep up the good work!

Run as fast as you can away from this company! Spoke with the owner over a month ago to resolve service issues and two major pool components being broken within a few weeks of each other. Promised to look into it and get back to me right away. I have not been able to get in touch with him after countless attempts and he will not respond to any of my messages. They also have a history of not responding to BBB complaints.

Noah was courteous and very thorough in checking my problem with the pool. He also gave me some suggestions to prevent the issue in the future. I am replacing the filter tank in the future and will definitely request his services, job well done!

What should have been a real quick light bulb change, turned into some electrical troubleshooting due to an old outlet. Thankfully Noah didn’t just throw in the towel, he took care of business and did exactly what we called him to do... Fix our light problem!!! I would highly recommend Noah /Aqua-Blue Pools! Thanks again Noah...great job!

Great experience 👍.. They did everything they said they would. They came out and replaced our heater, and pool lights. The person they sent was great with customer service and stayed until it was done. The next day he wrapped it up and had everything working perfectly. It's hard to find good help, so I hope they keep this one. We highly recommend this company and their services 👌 👏