Concepts In Cleaning Inc

I too hired Frank's company to restore my terrazzo floors, I only wished I read the review on merchant circle before hiring his company. He said he has been doing this for over 20 years and I should of been suspicious
when he couldn't leave an estimate on our meeting and said I would only be 2 to 3 dollars per hole and that want be to much. He asked me if I had other estimates and since he won me over with his slick personality I told him the names of the other companies. Which he convincible convince me that hiring his company would be the right decision by bad mouthing these companies.
When I got the email with the estimate, it was the lowest bid by a few hundred dollars. But it all went down hill the morning the crew showed up at the house. The men where nice but after they counted the holes they said the price would be an additional thousand plus dollars! Holly cow, talk about bait and switch. My gut feeling was confirmed that I should of been suspicious when he couldn't give me a confirmed price at our meeting. I was left in a bind and had to pay the ransume because I had other contractors lined up for other rehab jobs. I am so mad mostly that I was coned into hiring his company. I would not suggest anyone hiring concepts in cleaning.

Frank is a very dishonest. After agreeing on the price he came back and said I have 146 holes to fix at $2.00 a piece. He promised me that it will look like new when he fished it. He said will start work on Saturday. Showed up only Monday noon with many stories. After it I had 2 people in my house for 4 days and Frank never showed up. The results looks like Sh@#$ The holes that he fixed did not matched the floor. Stains all over the floors. Frank said that he said from the beginning that it will not look perfect.
What a liar. Now I have to sped over $4,000 to cover it with tiles.
Save your self Money and aggravation and find someone else.

Frank will sweet talk you during the quote but you’ll never see him again. He will lie to you about when the work will start and how long it will take, with no consideration how this lack of transparency affects the homeowner. His guys are nice but they treat your home like a construction site. They didn’t appropriately cover things with plastic so all my clothes in my closet are covered in dust, along with the rest of my house. I have to come out of pocket for multiple professional cleanings. They damaged my walls and doors. Again I have to come out of pocket to have those things fixed. They didn’t cover the smoke detectors and when the dust made them go off, they just ignored the ringing and let them ring for hours, including in the middle of the night. Frank will tell you how great the holes will be matched. You can see for yourself in these pictures. It was all around a terrible experience. Check both his profiles before hiring. Concepts in cleaning and terrazzo care restoration.