All reviews for A/C Technologies

My family and I have been using A/C tech for many years. It a great family run business and the office staff is always super helpful whenever I have a problem. All the techs that have come to check on my A/C have been fantastic! They're always willing to work with you finantially to find you the best option!

A quick google search brought me to this spectacular company one day while cleaning up around the house I noticed my a/c was out. It was a Saturday morning and my only 2 days off work. I called with the thought I couldn't get it diagnosed or repaired but the folks over at the office assured me it would be up and running within no time. They gave me a great price and came within just an hours time!

High quality people, equipment and service. I was planning on getting 3 estimates for my 2 story 2 unit home but ended up getting 5 since 2 companies could not install in time or were not on the Ygrene PACE program. They were BY FAR the lowest price for the best equipment. I have a good friend in the industry that does not do Ygrene jobs and he advised me on the units to use. Instead of a salesman I got a serviceman that was going to install my job. Instead of numerous extra charges, everything was included - even the Ecobee smart phone controlled thermo stats - that they gladly changed the location of on my upstairs thermostat to lower my cooling cost - at no extra charge!!!. When the job was installed the guys were courteous and professional. Heather (the owner) was excellent to work with and followed through on every detail. After the job was completed another technician came to inspect that job was completed to code and done properly.

This is actually my second AC unit, first one was done about 12 years ago in my previous home. Totally professional, I didn't even know that they were there until I got to my front door. They left me a xtra filter by my door. When I went into my home was cleaned up the stair well the carpet was actually vacuumed. These things a women notice lol. Went thru a hard time personally with in 2 weeks, fell behind on payments. Had to do a bankruptcy, so you know it was rough. Never one harassed me. I actually called them to tell them about bankruptcy and that I had NO Intention on putting them in it. They were just that professional with me. Here we are 12 years later and I need a new unit. Guess who I called. AC TECHNOLOGY they came out yesterday and here the next day with my NEW UNIT. Great job will definitely recommend, feel bad house was only 89 degrees guys working hard, sweating. One thing I could say I was upset about. I had bought them hot lunch, and they never even stopped to eat. Kudos to you guys, thank you for your passed trust in me and you have a forever customer. Thank you

We had 2 new four ton Trane units installed recently and we are extremely happy with the results. The team showed up on time, performed a complicated install including rebuilding a plywood stand in the garage. They also installed Trane wifi thermostats. We did not have the easiest installation and the guys remained dedicated and professional throughout. We have used other a/c companies in the past and have never been this happy with results. Recommend them without hesitation.

Had an emergency, they responded quickly and fix the problem in no time, Rodger was super friendly and knowledgeable. I will definitely recommend.

I own and operate a mitigation contracting firm. We have been using and referring A/C Technologies for years! Heather and her staff are amazing and they always meet their obligations. The service provided by their technicians are terrific ... always on time and professional. Their prices are fair and you can actually trust what they have to say. The South Florida area can use more companies like A/C Technologies.

Great company to work with. They have installed full systems in 2 of my homes. Needed service and they were responsive and honored the warranty without me sayiasking. Fixed and all good
Thank you AC Technologies and all the people.

My air conditioning had stopped blowing cold air on a Sunday. I called and requested service, and even though it was a weekend, within an hour and a half Rodger was at my house and it was fixed! He was very friendly and professional. He explained what went wrong, and did the repair quickly. I will definitely be using this company for any future AC issues!

Amazing company and people! We have been using this company for everything a/c for the past 20 yrs and there are not enough words to convey our praise and gratitude for their professionalism, customer service, promptness, and knowledge. From the office staff to the techs to the install crew, we have had only positive experiences. We highly recommend A/C Technologies for all your a/c needs! Thank you for all you do from Dave and Donna Hayes!

I needed my A/C checked and got a recommendation from a friend for AC Technologies a few weeks ago. Matt, the owner came right out. He charged my unit with the gas it needed, but shortly after it leaked. He came back out and advised that I needed a new unit and a new breaker. He did all he could to help me with what I had, but ultimately, it needed replacement. I received a fair price for everything. All the techs that came out to install the new air handler and then the compressor and breaker were diligent and professional. I highly recommend AC Technologies Heat & Air Conditioning.
Thanks to Matt and his team!

My A/C tech was Allen one of the best very detailed in this work he explained the problem from A-Z I would like to recommend him to anyone who needed their A/C service.

A wonderful company to work with. Friendly, knowledgeable, and professional no matter who you are talking to (phone, in person). Highly recommend them. Reasonably priced too.

I just want to describe what I recently experienced with this place. You can decide yourself if you want to use them or not.

My A/C recently broke on a Friday night. So I called A/C Technologies to get someone to take a look. I called them because they installed the unit about 4 years ago. The guy came and did some diagnosis. He said there is a leak in the system. He pumped in some Freon to get the system running. For the visit, he charged $225 dollars. $125 for emergency visit, $75 for labor per hour and $25 for the Freon.

Couple of days later two guys came to do leak detection. One of them, whom I later learned to be the son of the owner, quickly identified the leak to be in the coils of the indoor unit. When I asked him about other possible leaks, he said that to do that would cost me about $300 because he needed to cut the pipes and re-solder them. He even suggested that they may have to re-route the pipes and that required to go through the attic of the garage or even the house. I was puzzled about this. Later he said that's not needed because the pipes don't go underground. So they are not likely to be damaged. Everyone knows that the pipes are copper pipes, that's the first time I heard that they need to reroute the pipes all the way up to the attic to connect to the indoor unit.

His estimate for the whole project is $450. The estimate is about two hours labor at $75 per hour. $150 fees for exchanging the warrantied unit, and $150 for the Freon. I paid $100 deposit and they left.

Two days later other two guys came and replaced the unit. I paid the remaining $350 after the work is finished.

I was really busy with my work during that period, so I just wanted to get everything fixed and finish my work.

A few days later I emailed Rheem about the $150 fee. The next day Rheem called me and I was told that the unit it under warranty and Rheem doesn't charge any fee for replacement.

I then called A/C Technologies to ask them to explain to me the fee. The person who spoke to me said that Matt, the one who did the estimate, wasn't available. So said that she would talk to him and get back to me.

I waited for the call, which never came. I then called in the morning next day, that person wasn't there. So I left a message. No one called me. The 3rd day, I called again, and was able to talk to the first person, she said that she would talk to the manager and get back to me. Again, no one called me back. This was Friday. So I called again on Monday morning. I was told that the first person wasn't in, she would be in in the afternoon. I called again in the afternoon, then I was told that she would be in after 3:00.

At this point I asked to speak to the office manager or the owner Russ. She put me on hold for a few minutes and then came back to me with a new explanation for the charges, she said she got this from Matt. The new explanation is: $150 for labor. $250 for 5 pounds of Freon and the remaining charge is for miscellaneous. I asked about the miscellaneous, she said like pipes and other materials. For the whole project, they only used some PVC pipes to reconnect the drain. Nothing else was used.

Then I asked to speak to an office manager or Russ. She said that there is no manager available. Russ, the owner, is on indefinite medical leave and will not be available. A/C shops typically have everyone together to assign the jobs for the day. I asked about anyone in charge at that time. I was told that no one would be in charge in the morning.

Thus that's my story, it's long and may be boring to many people.

Thanks for reading.

P.S. I called Rheem about anything they can do. Rheem said they can do nothing. Next I'll file a complaint to the State of Florida.

My complaint is that I was fraudulently charged $350 for a service that was never supplied.
In mid-September 2012, A/C Technologies, Coral Springs, Florida, repaired my air conditioning unit, which had been damaged by a power surge during Hurricane Isaac. I was out of the state at the time. I expressed an interest in having a power surge protector installed on the unit and asked for further details on such things as warranties. I received no response. I was finally able to speak to the A/C Technologies technician, (named Matt), by telephone. He told me that the surge protector was already installed so it was too late. Rather than pay to remove it, I said it was OK to leave it in place.
In April 2013 (last month) I had another breakdown of the same A/C unit and called a different A/C contractor as I was dissatisfied with A/C Technologies. I asked this new technician to show me the surge protector. He said that there was none. Fearing future power surges I ordered a protection provided by FPL. Their specialist also confirmed that I had no power surge protection provided. Clearly Matt lied.
On April 29, 2013 I called A/C technologies to complain that I had paid for something that I did not receive. I was first told that the devise was not provided and I did not pay for it. However their invoice dated 9/14/12 shows the $350 as a line item described as INSTALLED A NEW SURGE PROTECTOR as part of a total charge of $825. Additionally, my MasterCard statement shows a line item payment to A/C Technologies of $825 which comprises $475 for the repair originally contracted plus $350 for the surge protector.
A/C Technologies finally proposed the remedy of installing the surge protector now. Obviously this was an admission that they had lied in the first and second instance. Needless to say, I had lost all confidence in this company and in any case now had the FPL protection in place. A/C Technologies never answered phone calls to resolve this nor agreed to refund the $350 they had stolen from me.
Furthermore, I will add that the work originally contracted was a warranty repair covering parts only. I expected to pay for the labor only. But A/C Technologies added a “warranty fee” of $150 in addition to the labor charge. I called the product manufacturer, Rheem who told me that they don’t charge a “warranty fee” and they never heard of such thing. In fact they thought it sounded like extortion.
This is not a customer complaint of dissatisfaction but an accusation of theft pure and simple.

Do not use they dont know what they are doing.

Horrible experience. Inconsiderate and incompetent staff unable to schedule appointments. Installation crew rude and somewhat scary looking. Overpriced! Recommend looking elsewhere for AC installer and company.

I can’t begin to tell you how terrible they are. 3 months and my ac is not working. Spent almost 4500
And still waiting. No more it’s my lawyers turn

I can't even call this a business. All they do is gauge how much money they can get out of you. They will tell you "you need a new unit" when you don't.Vultures. Any positive reviews are from family and friends. STAY FAR AWAY from these wannabe high class bums.

Terrible company don't ever use them they don't send their tech out at the appointment time told and don't even fix the issue. Whenever you try and reach Heather the owner she tells the girl working in the office to never transfer your call to her and to handle it themselves. They don't even train their employees properly. Terrible company!! They just want your money and not give you proper professional service and the owner Heather is completely unprofessional and treats you like a dollar bill and not a client!

On June 12,2018 my tenants reported a leak in the AC closet.I called AC technologies as they had installed my AC unit in July 2008. On June 13th, 2018 they sent their service tech to check the problem and give me an estimate.The fee for service call was $75 which would be included in the final charges if we had decided to go with the proposal.The service tech called me with an estimate of $3600 with a complete replacement of AC unit.He told me that the coil was almost gone and repairing it would be a mistake.When I called the company and asked about the warranty on the parts,they told me that the warranty will expire in 13 days and it would cost me more to repair than replacing the whole unit.They charged me $75 and gave me a special discount of $100 if I called them before 3:00 pm to get the the new unit installed the next day.I called another company fora second opinion and an estimate of new AC installation.The service tech went to look at the problem and found out there was a leak in the drain pipe .They replaced the pipe and the pump within an hour and cleaned up the mess for a total of $309 . I confirmed with them the condition of the coil. The other company told me that there was nothing wrong with the AC unit and the coil.AC Technologies gave e a false report. Please stay away from A.C Technologies .I learnt my lesson after losing $75.Their techs do not know what are they doing.They tried to take advantage of the situation by giving us a false diagnoses of the problem. I would give them no star at all.VERY DISAPPOINTING!!!