All reviews for A/C Technologies

I made the mistake of calling them a few years back and learned my lesson. Avoid them!

AC Technologies installed my central air unit. About a year later we had a cold snap for a few days and I turned on the heater for the first time only to find out that the heater was blowing cold air. With a new baby in the house I needed heat so I called AC Technologies to come out and look at my system, the system they installed. I was told that the thermostat was improperly wired (by them!). The tech fixed it but stuck me with a $175 emergency service fee to come out on a Sunday night -- to fix their mistake! It was a really terrible experience and I'm sorry to have ever done business with them.

Very bad service, not recommend at all, I bought brand new Rheem Ac system from this company for my home, cost me $3450 on April 2018 with two years warranty for parts and labor, the AC started trun on and off after just couple months, I called the company to have them check the AC, they came and found the module inside the inside unit failed and need to be changed, they chaned it for me, then month later start leaking which cost me $500 to fix the under stairs storage changing all the draywalls, I called the company regarding this issue they changed the drain out line which was installed incorrectly, but the leaking start again couple days later, they came and changed the coil but the new coil they replaced with is larger and there is no filter fits this size of coils and there is still leaking. How could this possible. Almost all their technicians have visited my house to fix this problem as you see in the photos I posted, Long short story I asked them to change the entire unit because caused me so many troubles with less than a year, they said the factory won't change the unit has 3 major fails, I said there is always leaking inside my house because of this unit, there was a fail in the module and fail in coil what else you want guys to change the unit, specially the unit still under the warranty. I feel so sorry and sad to stuck with such a bad, unprofessional company, they stole my money and obviously they don't know what they are doing. I already filed a fraud compliant against this company so no one has the same bad experience I had with them.

Horrible service.
I called to request a quote for a new A/C for one of our rentals. Spoke with one of the agents on the phone and she said that one of the sale representatives could be on the property that afternoon to give us a quote. At around 4:00 PM I having not heard from them I, decided to give them a call. I was informed not to worry that the person would be there before 5 PM. Again no call and nobody showed up.
Next day a call to see what happened. I was put on hold so she could to talk to the sales representative that was supposed to give us the quote. She informed me that the representative had called me several times from the gate of the property, also their office called me and the sales person also called from the gate intercom and there was no answer. I said first of all its very strange and unlikely that I did not received any of that many calls, second how did you call from the intercom if you did not had the code for the unit? Her answer was that he looked up my name from the list and called me. When I told her that this is a unit that we have rented and my name is not on the list she told me that I was laying.
If this is the service that you get when you are calling them to purchase and give them money; imagine the service after they have your money.
Look for a different company that take care of their customers.

Used them a few years ago. Owner seemed like a nice guy before the sale, friendly and knowledgeable. This review is being written now as I saw their listing while shopping for 4 new units for a different site.

They scratched my railing carrying the unit upstairs, burned my carpet while soldering something on the unit (had to pay a company $200 to cut and sew in a new piece!!) and despite my request did not leave my old and preferred wall thermostat in place and actually threw it out. The unit started having problems within 10 months.

Once he had my money the owner was not helpful at all and very unprofessional. From reading some of the other online reviews it seems not much has changed.

Horrible, terrible company to deal with. Please beware and check all reviews, which I did not! Heather, who I’m told is the owner, lies with no remorse.. On Routine maintenance check I was told my new unit they installed 2-1/2 yrs ago needed to have the a/c ducts replaced due to mold at a cost of $3,200. The next day they sent a parts guy to do a parts list and he checked and told me that it wasn’t mold, only dust, and wiped it away with his fingers. I got a second opinion from another company who confirmed my air ducts were fine. Heather lied and said she’d refund the $1,000 deposit they took immediately. After calling for three weeks and asking for verification that they processed my refund, she never once called back or sent any verification. How can you trust a company like that? Maybe they’re going downhill and trying to drum up business by scaring people into getting unnecessary work done. Terrible business practices.
UPDATE TO RESPONSE FROM OWNER: Again more lies from this company. Twice I requested proof of their submitting a refund which I never received so I had to go through my credit card company to cancel the payment. Also your tech was told I already had the a/c ducts replaced less than 20 years ago so they are not original to the house.

Proceed with caution.
It took over a year from final install to close my permit correctly. The city inform me numerous times that it was an issue with the company, nothing I could solve myself. Regularly sent emails went unanswered for months. When I would call the person who I needed to speak to was somehow never there, and they never returned my calls. Even telling them I was going to hire another company to close my permit and then take them to small claims court did not work. I finally went in person to their office. Of course the person I needed to speak to wasn’t there. So I told them I would stop by again. Then they finally started the process to close my permit correctly. There were other issues, but I think taking over a year, by no fault of my own, to close a permit correctly is inexcusable.
This company was recommended to me by a close friend. I would not recommend this company anymore to anyone I know.
Sidenote. I know 2021/2022 was a hard time for everyone. But I don’t think that means you just don’t finish a job that was fully paid for.