HVAC Reviews in Davie, Florida

James Dinkins

Airfresh AC & Mechanical HVAC · Davie 08 June 2026

On 9/24/2025, I called AirFresh at approximately 8:54 am and told someone that I needed maintenance for my ac and gave a brief description of the problem. I was told that someone would come out to my place between 2:30 and 4:30 to service the ac. At that time, I gave them my wife's number since I was at work and she would be at home waiting. At about 4:40, I text my wife to see if they have called or come by. She said, "No." I called AirFresh again, at approximately 4:41 pm to get an update. Someone told me that they would be contacting the technician and that someone would be calling me back. I again, gave my wife's number as I was at another job and not at home. At about 6:20, I ask my wife again, did someone call or come by. She again said, "No." I call AirFresh at 6:22 pm for a third time and speak with a different person that again states that they would be contacting a technician and that they would be getting back to me. I again provided my wife's number. We receive no calls, no one shows up, nothing. Our house is hot ALL day and ALL night long. I head to work the morning of 9/25/2025 and I receive no calls nothing from AirFresh regarding the scheduled service or anything....until I decide to call and want to cancel my yearly plan and to tell them not to send a technician. The person states that they would check with the billing department and get back to me. Someone FINALLY calls me back, is very apologetic, and states that AirFresh uses a calling service or something like that and that the service didn't know they were closed for the Jewish holiday. That's definitely understandable; however, for a service to receive multiple calls from the same person and for them not to return a call and at least say, "hey we can't get in touch with them." Or, "We know someone was supposed to come today, can they call you tomorrow?" Something. No communication and no show up is a HUGE problem for me. And then for AirFresh NOT to call me in the morning to say anything, not good. Customer service goes a looong way. So Pedro sent a text stating that I wouldn't be able to get a refund since one of the two maintenances had been completed. I ask to speak to the owner, Mendel. Pedro states that he is very busy. I ask him to tell him to give me a call when he's not busy. Pedro tells me that the best way to get in contact with him is to email him. I do and I include the terms and conditions which says absolutely nothing about not receiving a partial refund. That was on 9/25/2025 at 12:22 pm and I STILL have not heard from him. Since I paid my money for the entire year, I guess they figure they don't have to bother returning emails or phone calls. Save your money and go with another company especially if you're thinking about the yearly maintenance plan.

Thunderdave

Airfresh AC & Mechanical HVAC · Davie 08 June 2026

Summer months in Florida are brutal, we woke up this morning with our AC Frozen completely. We called Airfresh right away. Bro, these guys are legit experts in their field!! AL was so sweet, knowledgeable, and patient. He answered all of my questions, didn't hesitate to stay how ever long it took to ensure our AC was cooling perfectly before he left. I highly recommend these guys for any type of AC repair!
Thanks Airfresh!!!