Reviews of local pros in Deerfield Beach, Florida

I am very happy I called Cousin's Air. As a new customer I was surprised to receive such fast service. The office staff was well informed and helpful, and their team was prompt and took great care with our home. Looking forward to a long relationship.

The overall experience with Cousin's Air was very good. I had a completed installation on March 18th of 2025 and I wanted to wait to assess the all around performance before updating my review - due to the fact that I had not one but two terrible experiences with other AC companies.

It is incredible how far the quality of customer service and business integrity has fallen but I am so grateful that I found the Cousin's Air team.

The installation was handled efficiently and the process of evaluating the problem was a bit of a challenge but this team stuck with me and helped me understand the nature of the problems from start to finish.

I really can't say enough about their commitment to awesome customer service - Carlton was incredible and patient with my questions during the install. Jason helped me go over literally EVERY option I wanted to consider in the process of considering repair or replacement. Jerry came out to help us complete a general service/maintenance on the working unit that did not need repair or replacement and helped identify the problem that not one but two competing companies failed to even care about.

If you need a reliable recommendation for AC installation or repair, I strongly encourage you to contact the Cousin's Air team - they are the best I have worked with in the 10 years I've lived in Florida.

I must commend the crew from Cousins Air Conditioning, Deerfield Beach, FL ,that installed 2 a/c systems at my home today. Arrived at 9 and left at around 6. They were conscientious and wasted no time getting the job done and did it very well.
The systems they replaced were incomplete in that none of them had emergency drain pans. Now they do! No more damaged floors and ceilings!
They protected my home while working and cleaned up before leaving.
Also helped me with the Lennox app on my phone and with the new thermostats. All new to me.
All the technicians were polite and helpful. I learned a lot. I could not be happier with the experience!
I’ll recommend this company to everyone I know and everyone I come in contact with.

This is my third annual service with Cousin’s Air. The technician Angelo again did a fantastic job. He was very thorough and professional. He explained exactly what he was doing, and it is obvious that he takes pride in his work. I will again request that he come back for my next service.

Cousins Air has been professional in their service. When an issue came up, Cousins remained engaged and brought in outside specialists to address it. They also did a great job correcting the installation part.

Joe was great as always. Called before coming and did the 6 month service professionally.

Joe Furia is the BEST!!!!!! He knows air conditioning so well!!! He is so kind, helpful, smart, knowledgeable and hard-working! We feel so lucky to have an expert like Joe helping us!!!!! Thank you Joe and thank you Cousins Air!!!!!

I bought and serviced my air conditioner with a company called Cool Bear, however, this company has been closed as of June 2025. There is a condenser/coil leak so I called Cousins and purchased 2 service visits. The technician came out and told me that he did not have a brush to fit in the coil, and said he will try to do the maintenance but I need a coil clean and the price was in the $500s and he will send a quote to my email. I called twice about making an appointment but they said that I need to approve the quote. I called today because I could not find this email. They had the wrong email, so they send it to my correct email. Wow! What a shocker? The quote that they send me was $822 for coil cleaning. I told the person that was not the price that was told to me. Her response was, "I dont know what was told to you but that is the price". Please beware of this company because they verbally say one price and send a quote completely different. Unfortunately I have to deal with them for one more visit in 6 months and hopefully my air conditioner will be really serviced.

Donald Fritz was very professional and knowledgeable about the offerings and he took the time to explain all the options. I highly recommend his service.

In addition, the installation team that came today did a great job. Many thanks!! 😊

I purchased 4 HVAC systems from Cousins Air in 2019 and have always maintained it with them. They are overpriced, but I thought it would be worth it for warranty and other aspects. The AC has had its issues over the years, but the service has become unbearable. Last time they came they did a repair and without even knocking on my door they did a repair and charged my credit card without authorization. I called twice to try to dicuss it with a service manager and they said they would call me back (in two different reach out calls I did to them) but no one ever did and I had to go to my credit card company to submit a claim on the charge, which was over $500 for a simple repair where parts were included. They used to be better but I think they have gotten too big to provide good service.

Been using Cousins Air for almost 3 years for bi-annual service for my A/C.
Always satisfied. Techs are the best.

Excellent response time and overall experience. Donald was amazing. Provided me options and allowed me to ask questions. Took his time to explain everything and educated me as well. Great experience. Provided quotes via email and now I need to make a decision. Thank you!

Jerry deserves 6 stars! We appreciate being in contract with Cousins who sold us several ac units over the years and do great Maintainance.

Well Cousins Air, you did it again.. while I really liked and appreciated our long term relationship with "Chris", you were able to find an equally fine young gentleman to take his place. He presented himself with a warm and charming personality and we spoke briefly about my history with Cousins and how marvelous Cousins Air service has been for the last 22 years and I hoped that he would continue. After a bit longer visit, getting familiar with my home and myself. I must say I was impressed with him and I believe he did an expert like job fulfilling the quarterly maintenance. Once again, I appreciate you all and thank you for sending this gentleman.. I will whip him into shape as time goes by..no problem.. kind regards, "Uncle Al"

Came out quickly on a Sunday afternoon. Friendly and professional. Got us back working and set us up for the deeper repair needed

Cousin’s Air offers Great service! They really care about their customers. Scheduling was quick and easy. Our technician, Michael, was pleasant, knowledgeable and extremely thorough. He arrived on time, covered his shoes, checked all vents fixed all the problems and cleaned up. Our A/C is running perfectly! Couldn’t be happier with the entire experience. Thank you!!

Anthony is smart and professional despite his youth and easy to work with. very considerate of paint and dirt. terrific.

Always happy and satisfied with Cousins Air, they are there when I need them and respond to my needs in a timely manner. Professional and courteous technicians.

Cousins is the best. It's why we keep using them. They were quick, polite, and totally professional. They walked us through everything, and all's running great now!

Cousin’s Air is the best! You can always count on them to get the job done correctly and promptly! We have used them for routine A/C maintenance, duct cleaning, as well as repairs. It’s nice to finally have found a reliable and reasonably-priced A/C company!

The technician, Marcos was great! He explained everything to me and had my A/C cooling again quickly. He is the best! I am very happy with Cousin's Air. They are very reliable.