Reviews of local pros in Deerfield Beach, Florida

One of my a/c units shut down and would only turn back on sporadically. I called United A/C at the end of the work day and I spoke with Maggie. She was very professional and receptive to my issue. She was able to schedule a service technician for the next morning. She also suggested that we do the regular maintenance on the other a/c units at the same time since I would be due in a month. The technician, Andrew was at the house at the scheduled time and was excellent. He was friendly and knowledgeable. He reviewed the problem and educated me on the reason why the system shut down. He then proceeded to fix the issue and perform the regular maintenance. He completed the work in a timely and made sure the work area was clean. I use United for all of my a/c maintenance and repairs and would not hesitate to refer them to a friend.

I just had a service call which needed parts replacement done today. Tyrone was the service person. He is so fabulous. Not only does he apparently appear to be a great technician but he was so reassuring it was really comforting. Also, he was fastidious about making sure everything was neat, tidy and clean and that I was totally satisfied with the service. He double checked on the unit before he left. I felt the service was very professional and very personal. It was a joy to have his positive outlook on life in my home!
I love the office staff in this company. Maggie and Jessie were so patient and kind in handling my frantic calls!

Thanks, Pete! You were here in a flash on our first call to United A/C & Refrigeration. The whole team provided an outstanding experience to our cooling issue last weekend. The office called to schedule the install on Monday, and we needed to postpone to Tuesday, and the office was super accommodating. Tyrone and Andrew came in, were professional, courteous, clean and respectful. Job well done!!! Couldn't have asked for more... Thank you to the entire United A/C team!!

Excellent experience with United A/C & Refrigeration. These guys are fantastic. I called at 5:30PM for help repairing my leaking A/C and they were at my house in less than an hour to help out.
The technician that came to my home was Robbie, and he's they type of guy that you're happy to see show up to service your home. He was very respectful, and a diligent worker. He took the time to explain, and really cover foundations for what needs to be done and what to look out for in the future.
Very impressed with the quality of service and my A/C is running like a charm. Highly recommend this company.

5 STAR Company all around. Pete Pallotta the Service Manager was absolutely awesome! He was HONEST, friendly and got the job done quickly. We have been searching for an honest company for years now and he came in and did an excellent job. We now have our AC working fine, which is a must in the middle of June if you live in South Florida.

We plan to use them from now on and will recommend them to all our other neighbors as well. Thank you very much United and Pete! You guys are the BEST!

They installed my new A/C in 2018.
The employees know their stuff about A/Cs.
Everyone that has been over has been great.

I finally am writing a review. We had Patrick come over for a pipe issue we have had. It was clogged again 30 hours later. He came back and went well beyond with what I expected to figure out what was going on and offer other possible solutions. I am a smart educated person that used to worth in I.T. support. So I know how to identify a thinking support person. Patrick was it. He did everything he could to save me money and clear the problem have excellent knowledge of what was going on. Super friendly and professional.

But all of their guys know what they are doing. Excellent company.

Called United this morning and received great customer service and a time frame for service. Domenic was here on time and he was super professional and knowledgeable. He explained everything that was required and diligently worked on the issue until complete. He is a 5 star technician and hope if we ever have to call again he will be the person who gets our service ticket. Thank you for your help today. Much appreciated. Susan

I have an old AC unit that has been giving me issues for awhile now. It would quit cooling for no apparent reason, then start up again after awhile. I called United AC at 9:30am today (Saturday) after I realized the unit quit over night again, made an appointment for a tech to come and check it out and was told they would be here around 1:00pm. Robbie was here by 10:30am, found that the coil was almost 100% clogged, suggested a fix but recommended a replacement which is what I figured needed done since the unit is 10+ years. Quoted me for a new unit, was a few hundred less than I thought it would be, and we scheduled the work to be done in a couple of days. Very quick, friendly and professional.

Update: Tyrone and Marco came out today to install my new unit. They were right on time, and a few hours later, I have a nice new unit installed and pumping out the cold air. The guys were friendly, courteous, and professional. They left everything as clean as they found it, and even made some small improvements to the existing drainage line.

Want to also mention Gina and Maggie in the office as they are taking care of a somewhat strange request I had in paying my bill.

Definitely an A+ job by everyone.

Dominic came out to check on my AC unit that had been leaking. He was quick to find a Freon leak, refilled it, explained what needed to be done, and put in the warranty repair. Very professional, quick, and great to work with.

I had the pleasure of working with Dominic for air conditioning repairs, and I highly recommend him. From the start, his expertise was evident as he conducted a thorough inspection, identified the problem promptly, and explained the necessary repairs clearly. Dominic's attention to detail, efficiency, and outstanding customer service truly set him apart. For reliable and top-quality air conditioning repairs, don't hesitate to reach out to Dominic. Your satisfaction is guaranteed!

This company is amazing! They were on time, so Professional, and Explained to me everything they were doing and how to resolve the problem Dominic is for sure the best he’s so nice and detail oriented he made sure everything worked and was perfect! I couldn’t thank United AC enough for their professionalism and Dominic for his tremendous help! I can’t recommend this company enough! He really went out of his way and made sure everything was working perfectly and they get the job done quickly! 10 out 10! Thank you United AC and thank you Dominic for everything!

Ryan was courteous, efficient and answered all of my questions.

We used United a few years ago to clean coils on our AC. We were so impressed with their employee, Tyrone, that we remembered them when our AC died last week. Called them on a Sunday, the day before Memorial Day and got a quick call back. They arrived next morning right on time. Once again, Tyrone was exceptional. He’s friendly, professional, neat, nice, and explains everything with patience. We had to replace our 21 year old unit, they delivered and installed new one the next day, on time again. I highly recommend this company.

From the moment we called United A/C to the installation of our new AC unit, the whole process was very fast & seamless. Pasquale did a great job on assessing our old AC and options. We had our new unit within 24 hours of first calling to have someone come out and take a look. Oscar & the other techs were prompt, professional, polite & very skilled in their craft. They worked very hard & I never saw them just standing around doing nothing…they worked hard the whole time. The owner even came out to help out the guys! Don’t waste your time with other companies, call Glen & team and I promise you won’t be disappointed.

After moving into our townhouse, our A/C broke. Not knowing where to begin, a friend from NJ recommended United for our repair. Well, a repair turned into a new installation. It couldn’t have gone better. Hard working techs and responsive service. They didn’t leave until everything was perfect. We also had them clean our ducts which was never done. The before and after pictures were amazing. We don’t see the amount of dust we had seen before. Pasquale now comes out and services the unit to keep our investment in top shape. He’s a pleasure to see! Like another reviewer said, don’t waste your time, call United.

Let's start with the office staff! After calling Nicki and Gina they were so helpful. They booked the appointment on the same day and they sent out Scott that gave the best price out 4 other companies we saved over $1,000.00. Scott was professional and really made us feel like he cared about providing the service we needed. Next came the two installers with just 24 hours notice they were on time and also very professional. Robbie and Bill did a great job and explained everything they were doing. The job started at 9:30 am and they stayed until 5:00 to make sure the install was perfect. Great product, great price, great service..thank you all for making this a worry free experience.

I am beyond pleased with the service that was provided by this company. From the time they answered the phone until the time they left my COLD house they were 100% professional. Dominic took his time to explain the process and didn't make me feel like I was annoying him or asking too many questions. He cleaned up after himself and followed up later to make sure all was still working. I know who I'll be calling next time I need my a/c fixed fast!

Very reliable and easy trustworthy company everyone from the technicians to Maggie in the office are very accommodating.

My experience with this company has been amazing! I couldn’t ask for a better service. They were honest about everything as far as price goes for a new ac system. They offer financing if you have a credit score over 680 and willing to get the job done asap! The owner of the company came to our home and gave us a quote because I know we needed a new ac system badly. He broke everything down and told us what needed to be done. Within a few days, we were able to get a new ac unit and he brought a great guy to do the job named Tyrone. He was very nice and respectful and you can tell he loves his job! I would recommend this company 100%. A pleasure to do business with!

My parents have been using United AC for over ten years. Now my siblings and I trust no one else but United. Professional, courteous and knowledgeable. Peter is fantastic! Takes the time to explain what is wrong/what needs repair with my AC. Very knowledgeable

Dominic is very knowledgeable in what he does. He explained everything that was wrong with our AC and made recommendations on what to do to fix it. My mom and I are now aware of the best ways to provide maintenance to our AC unit. We are very grateful for Dominic’s kindness and expertise.