Reviews of local pros in Fernandina Beach, Florida

4.8 based on 868 reviews Back to the listing
    5

    FDJ Lawn Service has managed my lawn for nearly 4 years and the work is impeccable. Franklin and his crew are higly professional and the results are evident. Additionally, Franklin has ensure my sprinkler system works correctly and repairs it when necessary. If you need or want a new lawn service contact FDJ.

    5

    We had the best service for our lawn and shrubs with FDJ. Everyone took care of our needs when asked. Our landscaping looked neat and trim always. If we hadn’t moved we would have them still and hope the next once we hire are as good.

    5

    We have used FDJ Lawn Services “Franklin” for a couple of years. He and his crew is always on time and ready to work. You will not be disappointed!!!“I always try to make people happy” Franklin said. They are very pleasant, courteous, hard working and do excellent work every time we use them. I ask Franklin if he could rework my fire pit area recently with stones I already had, he did a great job. Franklin takes care of my mothers yard as well.

    5

    My yard has been a problem for me for so long that I was near giving up hope on it. I called on Serenity for help after reading some excellent reviews on their work. I have not been disappointed. From the first call they were professional, reassuring and listened with attention to my concerns. The work was demanding as they replaced soil and did a beautiful arrangement of colorful, season appropriate plantings, and installed a sprinkler to insure the plants will thrive. Forward looking there are already plans for what plants to replace as the seasons change. This is the first time I have felt confident my front yard is on the right track. I cannot express adequately how grateful I am to the entire team at Serenity. Serenity, such an appropriate name for the business. Thank you, thank you.

    1

    We are extremely unhappy with the services provided by Serenity. We paid for a rendering of their proposed landscaping plan for our property that was nothing more than cut and pasted pictures of various plants superimposed on a photo of our front yard. It was very unprofessional.

    We proceeded only because the cost of that payment was purported to be applied to the total cost of the project. Since we were paying for all of the landscaping, we looked past the poor presentation.

    What was initially represented to us never came to fruition. Many of the plants we received were not appropriate for the climate in North Florida. As a result, every cold spell over the last two years has wreaked havoc on the tens of thousands of dollars we spent.

    It has become apparent to us that we were likely sold whatever plants the company had so they could empty their inventory at the time of planting. It appears they were focused more on profiting from us rather than being a trusted business advisor to establish a long-term business relationship.

    We certainly will never do business with them again.

    To be clear, this review is not about the result of bad weather. It is all about the poor service received by a company that appears to seek profit over the best interests of its customers. We do not trust this company.

    5

    Always appreciated Sam’s quality of work! Friendly, professional and timely

    5

    Sam did an excellent job. My yard is feeling great and looks great now. Thank you for you hard work Sam

    5

    The best landscaping company in Florida.

    5

    Sam and his team have done two big projects for us, they were professional, attentive to our requests and polite.

    5

    This company was very professional, prompt, and had a nice personal touch. I would highly recommend. Looking forward to future projects from Serenity’s team! Thank you SHG team!

    5

    They did a great job deep cleaning my house. I signed up for the bi-weekly service to keep up the house cleaning. The staff was so nice and accommodating with my requests. Thank you Serenity’s Home & Garden!

    5

    Serenity is Top Notch! From scheduling the free estimate, to making my floors look brand new. I was literally staring at my floor in disbelief. I didn't think my tile could ever look like new. I am extremely pleased and I highly recommend Serenity.

    5

    I used these guys for a mobile detail on my mom's SUV as a surprise gift and they did an incredible job! The car was in bad shape and needed a full restoration, but it looked like new when they were done inside and out. They have a military discount & other incentives too. Will definitely be using them for all my car detailings from now on. If you're looking for superb service and quality performance I definitely recommend these guys (not to mention that this is a private owned business and I'm always up for supporting privately owned family oriented businesses.) Thanks again for your wonderful experience it definately put a smile on my mom's face 😃!

    5

    Had a great feeling with Serenity's Home & Garden. Loved working with the crew. It was in the heat of the summer, yet they continued to get the job done. Got smaller plants/trees to save a little money. They have grown in a very short period of time and it is starting to look just like they said it would get. We are very pleased and look forward to sharing them with neighbors and friends that have asked for their card.
    Debbie Kirtley

    1

    I was so excited when we hired Sam, but he really let us down. We were clearing scrub foliage in our backyard. First they cleared an extra 6 feet more than was on the quote. While I wasn't happy about that it was the fixing of the companies mistake that really showed their integrity. It took 2 weeks to get them to clean it up and it is really not to mine or my neighbor's satisfaction, but we paid them anyway. There are still a ton of dead trees that just look horrible. The best part was Sam kept complaining about how much it was costing him to fix the problem. I am sorry, but when I hire somebody to do the job I expect them to do the work properly and if they make a mistake they fix it at their cost.

    1

    over promise and under deliver. doesn't stand by the quality of the work they perform. We had them do lighting for the front and back yard. Lights in the front went out after 4 months. Lights in the back are plugged into string lights that we installed! I've never seen a real landscape company install lights into string lights...

    We had issues with the lights in the front in the first week or so that they did try to fix. We were told from Sam that the reason the lights keep going out is because the neighbors are "sabotaging" his work. Seriously...

    Stay far far far away from these guys, not worth it.

    5

    Highly recommend Sam and team for all of your yard needs! He not only maintains what you have, but can help you design a better space and make it happen-trim trees, fill in dirt, lay sod, shell your driveway-he’s a one stop shop! His attention to detail and drive to make it perfect is amazing.

    5

    Sam and his team were excellent. They did a top notch job on laying pavers in our yard. it looks beautiful! The team paid attention to the details of the job. Sam is an excellent communicator and project manager. He kept us apprised throughout the project. We would use them again.

    5

    Sam and Jake were great. Sam provided great work and advised what will look great for our property concerning the front and side yard. Our property went from basic to beautiful. Our Japanese Maple Tree has finally been planted and found a better home and will grow with plenty of earth to bloom in the years to come.

    Sam also advised what will look better in the pots and how to position the plants for better exposure to the sun. Also how to take care of them.

    I would recommend Serenity’s Home and Garden and make sure Sam is there to provided the plans and what will look great in the property.

    Thank you again Sam Morris. I appreciate you and Jake for all the work.

    Yours Truly,
    Genesis J.

    1

    Sam and his female associate spent 8 hours alone in my home cleaning and replacing a microwave and dishwasher. He returned later the same day with the woman to notify me he had found my tennis bracelet under my bed and when he left his associate alone it went missing. He assured me he would handle the situation without involving me but I had enough information to know I was being scammed. 4 weeks later I’m left with finishing the job myself and happy I have private security cameras not attached to the old ADT system so I don’t have to trust Serenity Gardens word for it. I had plenty of solid work planned for this company to do and more than willing to pay for honest work but clearly this team felt they were entitled to more than what was agreed upon in the original contract.

    5

    Highly recommend! Serenity did a curb appeal and landscape with all the perennial flowers for my business. Great communication and customer service. I couldn't have been more pleased with my service beautiful job!