All reviews for Advanced Air Systems

I had the pleasure of working with Leena and her crew at the Riverside Hotel over the summer. Excellent communication throughout the whole project! Her crew was not only professional and courteous they were also very efficient! Having confident people on a big project such as ours was awesome! I look forward to future projects in the future. Thank you Leena and Advanced Air !!

I have used other HVAC companies in the past and discovered Advanced Air Systems as a recommendation. I had used another HVAC company and after multiple visits and not fixing the problem and paying a lot of money someone recommended Advanced Air. Now I will only use Advanced air from now forward. Don't look any further and know they're a great company

I have been a client of Advanced Air for over 10 years at the property I work at and that speaks for itself. The professionalism and service is unmatched from the office to the technicians, managers and all the way up to the President. Whenever an issue arises, they always arrive promptly and keep you updated with eta's for parts, repairs, etc. In my opinion, they are the most reliable AC company in SoFlo, as I have watched residents use other companies and not been satisfied with their service multiple times. I always recommend Advanced Air to new owners because I trust them and can always depend that what they say needs to be done, is done both on time and at the price agreed upon on the proposal.They ALWAYS are reachable and willing to help. Special thanks to Mr. Paul Murphy, Installer Paul, Tech. Luxson and Sergio and Jeff for all yall do!

Outstanding experience with Advanced Air Systems! Paul went above and beyond professional, attentive, and genuinely dedicated to ensuring everything was done right. His communication and follow-through made the entire process smooth and stress-free. I highly recommend Advanced Air Systems for dependable HVAC service and exceptional customer care!

Our Hoa Recently completed a full HVAC replacement project and the experience with
Jeffrey Rhode was exceptional from.start to finish. The team demonstrated outstanding professionalism, arriving on time, communicating clearly and treating our community with respect throughout the entire process. The quality of their workmanship was evident in every step, clean installation, organized work areas and careful attention to detail. This was truly a top-tier experience and we highly recommend their services for any HoaOr residential HVAC needs.

After the experience mentioned below - I did receive a call from the VP and later another call from the marketing mgr to express concern and rectify the any issues moving forward. I would say I am pleased to move forward from this point on September 2, 2016.

I called them on Friday, June 17 for a service call since my ac/ was not functioning.
They came out and diagnosed the system and made a repair for $185.00. On Sunday, June 19 the system was not working again. I called and they come out again on Monday, June 20.
When the bill came and I saw two charges - one for each visit. I called the office and explained my dissatisfaction and ask for someone to get with a manager and get back to me. No one ever did.
When I today called back again as a follow up - I was told that the second visit was a clogged drain line and that they considered that a different problem. I ask for a supervisor and was given to a Scott. He was cold and rude. He explained to me again it was two different problems.
I was not happy with his explanation and suggested that in good faith as a new client, a resident of Wilton Station and a realtor that they forgive the second fee of $140. He stood his ground. I was only when I lost my cool and raised my voice that he said he would take the $140 off the bill and place me on a do not service list ! Seriously ! This is not white glove service for a company that wants to service Wilton Station !
As an owner all I knew was the system was not working. To me the first visit should have been a complete unit evaluation to determine what problems existed and fix them. I should not have had to be inconvenienced a second time for the system not working or have incurred a second charge only two days later for the same a/c unit.

Possibly the worst company ever, had a cooling tower that's being done in miami and the work they doing is terrible they have flanges on the cooling tower that's cracked and they did was put glue around it to cover it up. this company is so unprofessional and unorganized they beat around that bush they over charge customers and have them paying double what they need to pay.DONT GET ANY TYPE OF SERVICE BY THIS COMPANY THEY GOING MESS YOU AIR CONDITIONING UP

Advanced Air Systems installed my new A/C, which required some follow ups to reroute drain lines and after 2.5 years the unit stopped cooling. Tech came out, incorrectly diagnosed the issue (claiming compressor needed to be replaced), and after calling every day it took them 4 days to provide a quote for $950 for a $225 fix I got done by a different A/C company.

Advanced Air left me for 6+ days without a working A/C despite daily calls to schedule repair. And they incorrectly diagnosed the issue and were going to charge $950 for something I didn't need replaced. Unfortunately you get what you pay for with this company, and despite good prices for a new unit, I don't feel they are a reliable or knowledgable A/C company and would not recommend.