HVAC reviews in Fort Lauderdale, Florida

Steve Sanders is always so polite and knowledgeable. He’s a very conscientious and prompt technician. I highly recommend quality air.

Arrived on schedule. David, the technician, was friendly and knowledgeable.
Problem was diagnosed and repaired quickly.

Chris did an excellent job, courteous, described what he was doing and why. Look forward to seeing him in May when we do the summer check up. RW Goldfarb

New HVAC was installed yesterday with one glitch: The technician's trainee erroneously left the new thermostat in the manufacturer's preset program. It automatically resets air 4 times per day at different temps-- Frankly a bad idea for me and probably other's as well. To correct this, they quickly sent another technician today who made the necessary adjustment and also provided good advice regarding which filters to purchase. All employees were respectful and helpful. A?C working well.

As usual, Quality Air is always available and has great teams to get the job done! Chris did a great service to keep my unit running well.

I had a technician called Elvis that came to my residence and had excellent service. He explained everything he did and some tricks to keep our HVAC system healthy

Excellent service, Chris provided us with insightful information with what was happening to our AC unit and guided us towards the best way to upkeep it. The job was swiftly and excellently done.

This is the first time I've had Quality Air service my HVAC unit and I can't say enough about Chris, the Maintenance Supervisor, who performed the service. You could tell from the get-go that Chris is not only knowledgeable about ac systems, but extremely conscientious and thorough in his work. He made excellent recommendations of things I could do to improve the functionality of my system. From now on, he'll be my go to for my HVAC system servicing and repair.

Quality a/c provided a skilled, professional and detailed technician Chris to service my unit. Scheduling was easy, reminder text sent and on time.

Elvis was amazing. Explained everything, step by step, was very knowledgeable and a true gentleman. He is a tremendous asset to your brand.

Let me tell you how my experience with my air conditioning service with Quality Air was... David Anthony troubleshoot my air conditioning and it happens that my compressor and starter was out of commission. He nailed all the problems that was the cause of the problem. Parts were ordered and installed great. He's really a great smart technician. Job was taken cared of and cleaned and treated with care. He does repairs with respect. I would give this company an unlimited amount of stars!
Also customer service was pristine!
Nadia was great with the scheduling and service call settings. I would call Quality Air for services if it comes down if I need service done for my air conditioning.

Hi There,
Steven re-programmed our thermostat for heat today & reconnected the wiring for heat. he was excellent, efficient, thorough & professional. He explained what he was doing & gave us an overview when he was finished. Thanks Steven for a great job.

Always happy with Quality’s service! I’m glad have a maintenance plan that is very reasonably priced and I highly recommend Quality Air.

Chris did a thorough job. Made a recommendation on how to improve my air quality, which I followed through on. He explained all he was doing and also showed me how to easily install an air filter. Very pleasant as well.

The serviceman was great (Dewayne ) very courteous and fixed the thermostat that needed a quick reprogram for heat . I was charged 276.25 which is ridiculous. I had a service contract and that was never discovered about the thermostat..I will not be using your company again … greedy

Due to recent departing from an air conditioning company I dealt with for over 3 years, I had to be diligent in choosing a replacement company. I was very pleased with Thiago. He gave a great initial impression and seemed both friendly and knowledgeable. He communicated with me, gave me options, then fixed the problem! It is to my understanding that he is new to the company, and it is my opinion you have chosen well! Thank you for your great service! -Lucille

I appreciate their honest feedback of my unit.  One supplier wanted to replace parts This company advises against it as it would not impact the performance of my unit.

Update: Despite them advising me to not make any changes to my AC unit and me agreeing they took it upon themselves make repairs later that week while I was at work.  Based on this I have to take my 5 star down to the lowest rating. We reached an agreement on how much I would pay them for the unwanted work. I will work with another contractor to figure out why my AC is no longer working and to replace it later this year.  My apologies for the delayed update. Been a long 2 months.

Follow-up: My apologies for the “surprise”, I know how horrible they can be, first hand!

A colleague wanted to know if I would recommend you all as we are both dealing with HVAC issues over the past week. I briefed them on the experience which consists of me being “surprised” with repairs and a bill 2 days after a mutual agreement between your company(your tech and the person they called in your office) and myself to not make any repairs outlined in the written agreement from the week prior. This discussion reminded me that I never updated my review.

Was the “surprise” resolved? Yes. After a few discussions about what happened I paid over half of the bill for my “surprise” repairs. I figured I have new hoses I will need the hoses when I get my new unit later this spring. I didn’t want you all calling me about the bill any longer so I put it to bed on the last call from you all. Despite the fact that I shouldn’t have to go through this as you all touched my belongings without consistent. However, it was put in writing, no more surprises!

Was it a pleasant overall experience, from my perspective? No

Would I recommend your company based on my experience? No

Once again, my apologies for the “surprise” of me updating this review based on my expertise with your company. However, the initial feedback from your company was refreshing positive experience and I wanted to spread the word as soon as your tech left. It was not an accurate reflection of the experience as it unfolded over the next month, as my “surprise” repair and bill came after what I thought was the completion of a pleasant interaction with your company.

I do a lot of business based on recommendations and reviews. Therefore, I wanted to be as transparent as I could be from my perspective for others like me.

As I told you earlier over the phone I don’t want anything just catching up on my todo list. Best wishes.

Final update: I hired another company to revisit the repairs completed by this company. The had to redo one repair and complete the other repare. I had to pay twice over for the repairs, however, the other company has my unit up and running!

I am Liz FellowsThiago was very professional today
All of the work he did went beyond e xpections
I would hope that he will be able continue his work
Again!!!!!
I really recommend him highly to Quality Air!!!

We have been working with Quality Air for 6 years now. They installed our unit and continue to service it 2x a year. Chris was here today and did a great job explaining what he did and any thoughts on future maintenance. Highly recommend.

We needed a new cooling unit in
our condo and I have to say being in the bussiness, the Quality AC guys were great! everybody from the sales mgr Jean, down to the installers Boris and Salon were great!!

I needed this done asap as we were heading out of town a couple of days later, they moved things around on there schedule to get it done! Everything was done and done well!! They stayed late to finish it as there was an issue draining the cooling system. Thank you!! Quality AC!!! Tony the plumber

Great experience with the installation of a new Bosch 3 ton unit. The guys were professional, clean, respectful of the apartment and friendly. They kept me posting on progress. I highly recommend Quality Air.
Round #2 was just as good. Great service and education. I highly recommend Quality for sales and service.
Today Quality serviced the Bosch. Great experience. A very thorough servicing plus an educational bonus. I highly recommend Quality for sales and service.
Round #3 was also great. I learn more from Chris every visit. I highly recommend Quality Air for sales and support.