Reviews of local pros in Hialeah, Florida

The young man that came ro repair my stove was a nice and pleasant person
He kn re w his job and he did UT well.

The service technicians were the best. So courteous and taking time to explain the problem and replacing all of the old and bad parts with the new. Very friendly. I will definitely recommend your company to my family and friends. Refrigerator is working great. Thank you. 💗

Mr Service Repair Man went above and beyond his ability to get my washing machine repaired. Thank You Mr David Hudson. He was very professional, knowledgeable and helpful.

Juan was very knowledgeable and patient. He also took the time to answer all my concerns. His professionalism is outstanding.

Aaron was very thorough! He did a great job and my dryer is back working again!

Very knowledgeable pleasant efficient pleasure to have him here explained what he was doing and took care of everything.

BEWARE! I do not recommend using Sears.

This company charges unfair prices. The inspection fee of $127 is a little on the high end but still reasonable.

After the inspector came, they tried to charge me $500+ for a compressor relay change (the part costs less than $10 on Amazon) and there are youtube videos showing you how to replace it under 4 minutes.

Here is their price breakdown from Sears for the refrigerator repair:
Part: $73
Labor: $419
Cleaning is $25
Total with taxes: $553.95

I told the guy I don't need their help -- ordered it on Amazon for $9.8 and changed the part under 3 minutes with no special tools.

Thanks, but no thanks!

Was helpful and knowledgeable resolved my problem regarding solution for my part not available very attentive and professional excelent customer service skills.

Shawn is the best. He is courteous and knowledgeable. I appreciate that he contacts customers on the day of the appointment to give them an estimated time of arrival.

YOUR REPAIRMAN ARE GREAT. BUT YOUR POLICY OF NOT SPEAKING TO CUSTOMERS IS HORRIBLE AND SO MANY TIMES MY APPOINTMENT WAS CHANGED WITHOUT A CALL. SO CUSTOMER SERVICE IS BAD.

Juan was the technician who helped me with my washer and dryer. Supper detailed in cleaning the dryer and taught how to correctly clean my washer. Thank you! Today was a great service day from two professionals for air conditioning and washer and dryer.

Antonio was very prompt, clean, knowledgeable and highly professional. He even wore a mask for protection of of our safe space per my request. After having so many challenges with scheduling, Anthonia came out as scheduled and … really made my day. He is the “Ears” in SEARS Home Services… helped me to regain my confidence in this company.
IH

The repairman exceeded my expectations. The replacement part arrived at my home timely and the scheduled date to install the part was moved up, so the part was in five days ahead of the scheduled appointment date. Thanks Sears Appliance Repair.

They came to fix my washing machine but the machanic said the lock on the door doesn't work. Even though last week that door was working. When I spoke to the lady on the phone I told her the machine was working the only problem that it cleans with dirty water somehow. So they couldn't do the diagnostic and tell me EXACTLY what's wrong. which is why I am not sure what I am paying $129.00 for if they couldn't do the diagnostic the reason they came.

I asked for the maintanance on the dryer $50.00 but he didn't take out the drum to clean it. Again incomplete service. The quality that Sears had no longer exists they no longer stand behind their work.

Things are bad I am a teacher haven't gotten paid since June and just had surgery to remove a cancer and feel like I was taken in by these people with taxes they charged me $137.33 for the washer and $53.50 for the maintanance of the dryer with tax. I don't mind paying but ONLY when they actually DO the Job that I paid for.

The tech was very profesional. He changed the blower amd fixed the AC. You could tell he has a lot of exprience and wanted to help. Great, great profesional!

The Sears Technician was very Knowledgable, helpful, and respectful; he patiently listen to all my complaints and proceded to troubleshoot the unit. I can tell he took the necessary time to access the issue.

Aaron O. was our technician. He arrived in a timely manner. Very professional and informative. Highly recommended.

Great service experience…Aaron showed up & quickly diagnosed the problem. Part replaced & area cleaned before leaving. Nice to know there are still reliable service companies/technicians!

Nelson did an outstanding job! He’s highly customer-focused, communicates clearly, and went above and beyond to ensure the compressor repair was done with exceptional precision and care.

Service tech, Aaron ...TOP NOTCH.
Not happy w scheduling process. ....appt scheduled multiple times due to "not having part"....Part arrived at least 2 weeks before today's appt which was almost cancelled

I have been a Platinum loyal customer for about 40 years plus. I have had the worst experience Ever with Sears repair service this case, I have been waiting 3 months for my cooktop either to repaired or replaced. Sears repeatedly replaced parts that are not quality or original and continue to burn out. So they have to keep returning time after time. After all this time now they claim they don’t have the necessary product for the repairs. They said it would be replaced and within this last month and a half. Every week they stall by saying they will escalate the case, Call back in 5-10 days, clearly they are reading off a script. I asked for any information regarding their headquarters or any personal that can make decisions. They said that they Do Not have Any numbers that I could speak with someone in a higher position. Sears receives an F for this case. The time is excessive for case. I have been beyond frustrated and yet patient listening to weekly LIES and no resolution.