All reviews for Capital Air Conditioning
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Professional and thorough. Technician who came out to see old unit was very professional and suggested correct size unit for my condo, he measured everything where the unit was supposed to do. Other estimates I had done just walked looked and left . The technicians that came to install were great, fast and thorough. Thanks to all of them now I have a new efficient unit , right on time for the summer . Highly recommend them.
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I had a another AC repair man my tenant called tell me my compressor was shot and needed a new compressor for $900. I call Pete the owner of Capital Air who I have used for repairs and new Units at very good prices. I told Pete I needed a new compressor he said let me send a guy by and check it out. He found that the compressor was wired wrong and had it corrected and it is running fine! You will not fined a more honest company. He very well could have replaced the unit and charge me $900 but instead I was charged a nominal service call. I will never use anyone except Capital Air! Very refreshing to find honest people. When I thanked Pete personally for the honesty he simply said "that's what we do"
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Great experience with them after our Carrier unit died. Eric the serviceman was informative and made the repairs quickly. Capital responded to my issue and worked fast to get us up and running. Far better than the competition in both price and service. You will be pleased.
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Not even close! Beat three other Broward AC companies by nearly $2k for a new 5 ton unit.
Owner Pete will actually take calls and answer questions.
Save yourself time and money and call Capital first! -
Capital air installed my ac about 3 years ago, at that time they had the best price on a carrier and the service was great. I needed service now because I accidentally pierced the outside coil, Glenn came over, he was very knowledgeable and professional and fixed it in a jiffy. The ac is blowing like when it was new. Awesome:)
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I have been a customer of Capital air for more than 10 years and always satisfied with their professionalism and customer service.
However, on this last service call due to my AC malfunction the service received by Technician Ken was outstanding. His determination and troubleshooting skills to get the unit to work were not only impressive but also very much appreciated during these challenging times where we spend more time at home. Although, I was his last call for the day, he put tremendous effort in fixing my unit regardless of the time and managed to get the unit to work again. It's employees such Ken that keep me loyal to Capital Air Conditioning. -
We been using Capital Air for the past 10 years and find them very thorough in their work and in value. I recommend them in a hard beat.
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Called for an AC replacement estimate and they came the next day.
Following Monday it was installed, craned it up to the roof and finished that day. They gave great service and had a great price.
Highly recommend this company. -
Great Service, AC. went down on Sunday, called Monday 10:00 am, the Tech arrived at 2:10 pm, they found a freon leak in a rusted line, they fixed the line and recharged the AC.
We've used CApital AC 3 times in 9 years, they've always arrived in a timely manner with courteous technicians. Jeff showed us the issue, then repaired. -
5 stars! My AC unit broke on a Friday. Spoke with Chris the owners son that following Monday. The very next day, Tuesday, Nava and Dom arrived at 9am on the dot. They were extremely experienced and worked all day long. The house is freezing now set at 75! I can’t say enough about Capital Air Comditioning. Not only did they get the job done but, they were respectful, honest and I highly recommend! .
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Capital Air has been servicing my family & relatives for 25 years including buying units and service calls! Great family owned company that is trustworthy with fast response for service calls and/or troubleshooting over the phone as well as same day service! They are highly recommended from a happy customer for many, many years!
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I have used this company for about 3 years now. They have always done a good job at a fair price and the service guys are really nice and always on time. The lady who answers the phone could be nicer though!
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Had a very minor problem that could have been resolved over the phone. Instead they made me wait over night and charged me for the service call. That said they were responsive, but they could have done better by doing the right thing. I've had other more positive experiences with these guys that would be 5 stars
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Provided reasonable basic service for our commercial unit for years, which only required the replacement of belts every couple of years with this company.
But, when we had a recurring problem, the technician was confused and said they will let us know how much it will cost to fix the problem, which we never received and made a temporary fix. The AC worked hard for a few days barely working and it gave out.
When we reached out to them, James claimed the motor cannot be replaced because no parts were made for the AC that was 12 years old. He claimed there is no other choice but to replace the whole unit, which required almost $15 grand. 😱
Out of desperation, we called another local company, who came the same day, evaluated the problem, quoted a fraction of the price, and took care of the “unfixable” problem over the WEEKEND. When the technician left, it was blowing at 56. It hasn’t done that in years. Amazing!!!🤩
I don’t like to leave bad reviews for local businesses, but after this stressful experience, we cannot recommend this company to fix your AC problems.
I recommend supporting companies that prefers the old school mentality of wanting to prolong and fix the problem rather add on to the toxicity and pollution that plagues our society caused by the consumerist ideology of just use and replace at the first sign of trouble because it’s easy and/or more profitable to do so. -
The worst customer service I´ve ever experienced. Both the technician and the customer service representative were extremely rude with me. Over four days with no A/C, I have been more than patient with them while they should be accommodating. I DO NOT recommend them at all.
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Rude customer service , hung up on me called back didn’t answer.Tld me they only install the ones they have and didn’t let me even finish talking.
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Technicians are good, when they show up. The office clerk/receptionist has an attitude. They do not seem to care about their customers. In short… Untimely, rude and unprofessional. Would not recommend.
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This place is an absolute JOKE and doesnt even deserve one star. A young punk kid showed up to my home last appointment of day on a friday and was more interested in starting his weekend than doing his job. Tinkered with unit for 10 mins, told me it was working fine and wouldn't do anything else prompting my high desire to kick the brow ring clean off his face. Unit NEVER cooled down and we were left with no AC all wknd because that same person was obviously on call the following day and ignored both of my calls where I was told by after hours answering service that I would be called back immediately. So glad to have found someone that did the job right and it definitely wasnt capital air!! The girl(s) that answer the phone was a lil B too and needs an attitude check. What a circus of clowns to NOT be trusted.
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I used CA for several years, always keeping them as my go to whenever I needed service in SFla. I really don't have much to complaint about the actual work done.
However, I will never recomend anyone do business with this company. They failed to fill the permit with the city and when it came time to sell my property this became an issue.
The owner of the company was contacted and the response that I experienced was sub human in nature. This man was extremely rude, and foul. Yelled on the phone all the time using horrible language. To say extreme unproffesional would be a severe understatement.
The fact was that it was the company's fault that the permits were not filed when the job was finished. It was on them to do this on a timely manner. I hired them, and made darn sure they were paid on time. Matter of fact, I had to call in to make sure I received the bill and paid it. It was his duty to jump as high as possible to make things right.
Stay away from this horrible "person" and his business. -
This company is a SCAM!!!! A home inspector took pictures of our AC & coils and suggested they should be cleaned. We used this company to clean our AC and AC coils before we sold our house. The company charged us $485. We met with Casey at our home and he supposedly cleaned the unit. The home inspector came back after Capital Air said they cleaned it and took pictures again. There was NO difference, the proof was in the pictures! Capital Air showed up but did NOT clean the coils! We contacted the company and showed them the photos, and they came back out and cleaned the AC & coils. However, they would have gotten away with it if we didn't have the inspector come back and check. Shady business practices beware!
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Capital Air’s technician determined that the ballast for the UV light in our air handler needs to be replaced. He recommended ordering the replacement part online at discount price. The manufacturer’s new ballast, however, didn’t work either. The technician didn’t return my phone calls to clarify whether his diagnosis or the new part is to blame. Capital Air told me to stop calling, as I haven’t ordered the ballast from them at a premium. No customer should be dealing with such incompetence and arrogance.