All reviews for Polar Bear Air Conditioning

Recently when my A/C just suddenly stopped working I decided to give Polar Bear Air Conditioning a call based on all the good reviews I had read. It was mid-day on a Thursday when I spoke with the call representative Veronica who was most pleasant and eager to assist me. To my amazement she had a technician at my home within the hour. The technician Al was quick to diagnose the problem which was a defective evaporator blower motor. Luckily for me Al had a used electronic module for that motor on his truck that he installed just to keep it going until he could return with a new part. He remarked "I hate to see anyone without air". On Friday Veronica called with an estimated and scheduled the service for Monday morning. Promptly on Monday Al arrived and had the new blower motor installed in no time and that new motor runs so much more quieter now.
Thank you Veronica And Al for your great and quick service.
I would highly recommend Polar Bear Air Conditioning.

I was extremely pleased by the service I received at Polar Bear air conditioner company. Al and Jack were fantastic and came on time and did a great job fixing my air conditioner in a very very timely manner. Veronica in the office is very extremely good to deal with. I would highly recommend this company for any of your air conditioning needs.

Our house has been a furnace in the summers ever since we bought it in 2017. It was time for a new AC. I couldn't have picked a better company to buy it from. Matt and Javier are 5* people. Javier who installed the unit is a perfectionist. He made sure everything worked as it should and made it look real nice too. He didn't rest till everything was perfect. Matt provided us with great customer service. A genuinely nice man that made buying a new unit a very smooth experience. I definitely will recommend them to friends and family.

Polar Bear Air Conditioning is truly a breath of fresh air when it comes to HVAC service. Their team is professional, honest, and incredibly knowledgeable. I really appreciated that their technicians have years of experience and aren’t commission-based—so there’s no pressure, just straightforward advice and quality work.

They handled everything with care, from routine maintenance to diagnosing the issue and getting it fixed right the first time. Whether it’s a simple tune-up or a full system installation, you can count on them to get the job done efficiently and honestly.

If you're looking for dependable service for your home or business, I highly recommend Polar Bear Air Conditioning. You’ll be in great hands!

Thrilled to leave a review for the great team at Polar Bear Air Conditioning, i think we have used these guys for about the past 10 years for our clients and even my personal home and properties. They have always provided prompt service day or night, sourced parts and made repairs as quickly as possible, and left the work area spotless every time. They price their work fairly, given the value they provide. Most important they really do stand behind their work, we had some issues with a property that kept blowing up compressors, they provided warranty service without any hassles until the issue was resolved. If you’re a homeowner, property manager or landlord you need Polar Bear Air in your speed dial. For all of our clients and from me personally, thank you.

Avoid this company like a plague. They will quote you wrong information just to make quick money. Many neighbors have bad experiences as well. They will send someone to look as if they are performing a service. They will undo your electrical wiring just so they can up charge you extra. Report them to BBB. Check the review on BBB.

The fan of the external unit went bad. They wanted to replace the whole air conditioning units. Both. Their estimate around $4500. Called another guys. $200 the fan plus labor. Don't trust this people. They want to ripped you off.

He almost caused an accident!! Today, Tuesday, April 16th, around 1 pm, your driver who was driving this vehicle was driving like a maniac. He swerved and braked suddenly, almost causing an accident with me and two cars behind me. This kind of behavior should be sanctioned by your company since he's doing it with your vehicle's name. This is unacceptable, and they think they can put other people at risk without considering the consequences. I will be sending the video evidence to your email."