Floor Refinishing reviews in Jacksonville, Florida

4.9 based on 50 reviews Back to the listing
    5

    We had a great experience with Sir Grout from start to finish. Judi was very informative and professional while also being friendly throughout the entire quote. She was very honest and straightforward and had plenty of pictures of jobs similar to ours to back up what she said. She explained very thoroughly what would need to be done to accomplish what we wanted our Grout to look like and told us we would have a quote emailed to us within 2-3 business days. When we called to schedule everything we spoke with Marty I believe and we had a couple follow up questions that he answered with no problems and got us scheduled as soon as they were available. The day of, the technician showed up (I can't remember his name, but he was very friendly and professional) perfectly on time and got right to work, he explained what he was doing as it was being done and made sure we looked it over for approval before he left! Easily the best experience I've had with anyone working on anything on my house here in jacksonville and we've had a lot of stuff done. I didn't take any of my own before and after pictures but the Grout looks fantastic!!

    5

    Spent a lot of money for our new bathroom and the contractor decided not to grout everything or seal it and it leaked through to the foundation flooring !
    I called Sir Grout and Judi came and put our mind at ease saying the job can be salvaged. Marty and David showed up right on the scheduled time and FIXED our problem and today I finally got to use our new shower with no issues at all ! Job well done .
    Highly recommended by us !

    5

    Sir Grout did a fantastic job , can’t recommend them highly enough 👍

    5

    Rave & Brian did a great job. I would highly recommend Sir Grout to everyone

    5

    We contracted Sir Grout to get our old grout (kitchen and master bath) looking good again. We had the service done yesterday and we are very impressed. First, the price estimate they gave was a lot less than I feared it would be. That was a nice surprise. Our technician, Robert, was very professional, polite and efficient. It was obvious that he cared about our home and did a great job to make everything look great. He cleaned up everything when he was done and was just a pleasure to work with.

    We would recommend Sir Grout for anyone who wants their tile floors to look brand new again!

    5

    I could not be any happier with the services of Sir Grout!! Both of my bathrooms look better than they did when the house was brand new. Joe did an outstanding job, and was very friendly. He answered all of our questions, and gave us several tips to keep everything in top shape. Judy came to measure and give the estimate, and she too, was friendly and explained everything she was recommending. I highly recommend this company!!

    5

    Monty did a terrific job for us!!! His work on our shower, cleaning, re-grouting, sealing was truly outstanding. Extremely professional and thorough. We are one hundred percent satisfied. Thank you Sir Grout for adding Monty to your team. We highly recommend this company.

    5

    Monte from Sir Grout just left. In only two days he took out most of grout in shower and regrouted it. It now looks like a brand new shower! He also cleaned kitchen and both bathroom floors and color sealed the grout. They also look like new floors. He did a fantastic job and was a pleasant presence in our home. All our contact with the company has been great. The evaluation with Judi was through and enjoyable.

    5

    Outstanding work. 26-year-old floors, showers and tiled vanities look brand new. The crew was prompt, courteous, super informative, kept everything clean, and worked with us to maintain access during a whole house restoration. Highly recommended.

    5

    Bought a 12 yr old home and no matter how much I moped or scrubbed the grout in the entire house was very dingy. As a handy person I was weighing my options of ripping up and reapplying grout: this would have been such a pain of a project to do my self. I found Sir Grout via looking at Google and finding a highly rated company with a lot of reviews.

    It was the best choice of company to pick period!

    Working with the Guttsens and crew was phenomenal. Judy had me booked for an estimate that fit my schedule ASAP and she did a great job explaining everything and analyzing the colors that really made the tile pop. Marty did a great job scheduling and keeping me up to date with the project time-line and keeping me informed if anything was going to change time/price wise. The crew: Joe/Joe/Josh were fantastic! They are all Veterans and really made me comfortable as they worked in my home
    They did a great job protecting my property during the project, were a pleasure to work with, got along with my crazy dog, went above and beyond spotting things needing to be fixed that I didn't notice, and if I ever need any future repairs I hope they come again.

    For the final end product: Wow! I've laid tile before and this floor looks brand new! Well worth the $ and 2 days it took to complete this project!

    When (not if) you hire service by Sir Grout trust in their judgment calls on everything!

    5

    We are extremely satisfied with the work Sir Grout performed. Tim and Telly were friendly, efficient, and professional. Our showers look brand new because of the attention to detail Tim and Telly used.

    5

    Sir Grout did a great job for us. The team arrived on time and worked steady throughout the day. The employees were tremendous and the work product exceeded our expectations. David made the shower look new. If you have been thinking about cleaning up some old nasty grout, this is the company to call.

    5

    The entire process from the inspection and quote to the actual work was swift, professional, and extremely thorough. All at a very reasonable price. Telly was the employee that worked on the grout in our shower and he did an outstanding job! I would highly recommend them to anyone.

    5

    Judy runs such a professional business! It was a pleasure to deal with her. She clearly explained all of my options, and answered all of my questions. Grace did a great job of handling all of the paperwork on the back end, and Monte did an amazing job sealing our tile floors and shower walls. I highly recommend this business.

    5

    I am so impressed with Sir Grout! Marty and Corey were thorough, professional, courteous, and efficient. I had well water stains, fake grout, peeling and eroding sealant, and just a gross looking shower floor. They restored it and it looks like new again! And all at a great price! Check out the before and after photos.

    5

    Sir Grout and our tech Elliott did a fantastic job restoring our bathroom shower tile and floors. It is truly amazing that the work performed totally made our bathroom look like it had just been redone, the before and after was like night and day. Thank you for this outstanding service.

    5

    We are thrilled how the floors turned out after having Sir Grout work their magic!! From start to finish everyone was friendly, professional and reliable. I highly recommend them for your future needs. They cleaned and “restored” the grout to make it look like we got new tile throughout our house. Call them today -you won’t be disappointed!!!

    5

    Sir Grout tech Tim came out today to clean and re-do our grout. Tim was very courteous, friendly and proffesional. He did a great job on the actual grout as well as cleaning up after he was finished. Left everything very neat and clean. The grout looks fantastic and we will have to let it dry and cure for a few days before first use to see how it goes! UPDATE We have now used the shower and the Siltanium seems to work very well and also even though you really do not see anything, it does make the bottom non slippery so no need for a rubber mat. We will use the suggested Sir Grout Natural Hard Surface cleaner and will squeegee regulary as well. Had some follow up work done and also got information on continued cleaning solutions safe to use and detailed instructions.

    5

    Judi (owner) came out for an estimate and was extremely helpful in building a plan to address our grout issues with our contractor who just installed a shower for us. She was really thorough with her review/photos (spotting areas we even missed) and gave great questions for us to take back to ensure the work was done properly. Judi spent about 20 mins with us walking us through everything and it helped significantly with the progress to get everything prepared. Ultimately, we didn't need to hire her for any work, and she was so generous in the time to she spend with us to make sure she gave us everything to get our job done right. Will definitely be hiring her in future for upcoming maintenance and cleaning. Thank you, Judi!

    5

    The two workers were so nice! On time, worked all day, cleaned up afterwards and the floors are beautiful! Very glad I chose to refresh the grout color-looks brand new!

    5

    We needed all three of our main bathrooms redone after the house settled (new build). The entire team did a great job with communication and explaining the process to us. They were very respectful of working in our home with young kids running around too. We’d recommend them to anyone and truly appreciate the work they did.