Home Services reviews in Jacksonville, Florida

Jeremy was great. He came out right away to replace my broken pump. Highly recommended!

On time we'll done and done quickly
Very happy

Not overly impressed by this company. There were some repairs that were supposed to be done and it took them 3 weeks to show up. That was after I was told they would show up within the week. I also found out they charge $40 extra when there is heavy rain and they ACTUALLY have to do some real cleaning. I have had 2 other pool companies and neither of them did this.

Thanks so much for cleaning our very dirty pool! We had the deck pressure washed and as a result, the pool was filthy but now looks super!

⭐⭐⭐⭐⭐

“I am extremely pleased with the outstanding service from Pool Troopers! My pool has never looked better, thanks to their professionalism and attention to detail. A special shoutout to Samuel, my service person, for his exceptional work and dedication. He is always thorough and ensures everything is in top condition. Thank you, Pool Troopers and Samuel, for your excellent service!”

They arrived at 7:51 and left at 7:58 am, didn't brush or vacuum , or add salt to the pool, the red light on chlorinator is red indicating low in salt. Mildew on Jacuzzi water line and pool.

So clean! Thanks for vaccuuming the pool. Looks really great!

TONY came today and it's a pity that he wasn't the employee to start with as he has been the ONLY one to do the job EXCEPTIONALLY well!! He was the only one to be so efficient and even to notice that because Cameron didn't put back filter properly , we had a water leak-----He is the third person to work on my pool and the only one that I would want back.....my son has made an agreement with another company and unfortunately we will be discontinuing using your companies services--- too bad that not all of your employees aren't as efficient and observant as Tony---if we had him in the beginning we would still be happily using your services.

My Service German Shepard Dog is a great judge of character, and he loves Pool Troopers! They are great! They really do care! Hard to find these days. The real test is after a bad storm. Clean and beautiful, they really earned their money on this service. Thanks!

Great fast service. Brock did a great job

Update: I’m changing my 5 star review to a 3 star. Pool troopers started out strong, however after they switched our tech, our service declined significantly. It wasn’t until I happened to be home on several service days and observed the technician checking chemicals and surface skimming only. He did not brush the pool, nor did he clean our equipment filter or check our salt cell. These services are supposed to be included and we’re not getting done. I didn’t cancel immediately… I reached out and a manager came by and confirmed that we should be getting full service but acknowledged that we were not.Even after showing the technician, the service did not change. Our pool equipment flagged check salt cell for several weeks. My husband and I worked on cleaning everything properly over a whole weekend to get everything right again. I cancelled the next day because why would we continue to pay almost $200 a month for service that we ended up having to complete ourselves? After canceling, I never received so much as a phone call from management to ask how they could earn our business back or offer a new tech that would take care of us they way they did when we signed up. Disappointed

It takes a lot to impress my husband and I. Not because we have unrealistic expectations, but because this day and age, it seems minimal effort is the standard. We have gone through three other pool companies before pool troopers. So, to have a company that pays attention to their customers wants and needs and actually shows up when they say they’re gonna show up is an anomaly. Even during back to back hurricanes… they showed up. They couldn’t do the full service because they were making sure they visited every customer, they at least communicated. That goes such a long way. I would recommend pool troopers any day of the week over the “big box” service companies. Looking forward to continuing service with them.

Always doing an excellent job.! Caleb is consistently doing a great job!

I’m pleased with John. He does a good job with my pool. I would like a price for remarciting my pool. I don’t need it right now but maybe in a year or two. But I need to know so I can start saving for it.

My pool is beautiful I could not be more pleased. Thanks so much for all the hard work!

They do a great job and they are very reliable.

Thumbs up to Anthony….keeping my pool clean. Great young man. Always professional.

Absolutely awesome experience. He showed up timely. I originally booked him to come out to look at my pump. He fixed it in like 10 minutes, and then while he was there he fixed my pool heater too.

Got to us same day! Friendly, knowledgeable and honest-our after market pump wasn’t completely repairable but Neil did his best and got it running well enough to give us time to save up for a replacement. Highly recommend

Very knowledgeable and respectful. Jeremy was straight to the point and knew exactly what was wrong . He ordered my parts and it was fixed right away. The pool troopers know there stuff !!! Highly recommend.

Daniel, every Thursday you clean our pool, and every Thursday you exceed our expectations. Every technician we have had from Pool Troopers are professional, courteous and treat our pool like their own. Thank you for your excellent service.
Peggy Berry

So happy Pool Troopers was referred to me by a friend. I have never had a house with a pool before so I had no clue what to do. So I Called Pool Troopers and they came out so quickly, gave me a quote and the next day it was serviced. Everyone I have spoken to is so nice. I highly recommend Pool Troopers!