Home Services reviews in Jacksonville, Florida

My housecleaning by The Maids was a birthday present. When they came in, there was dust everywhere! When they left, everything was sparkling clean! They were cheerful, professional, and worked hard. What a treat!

Once again we loved returning home to a sparkling clean house! Bertha and her Yellow team are careful and meticulous in cleaning our house. Thank you so much.

The Maids are fantastic. They do a great job, pay attention to detail, professional and take pride in their work and with the little things. Highly recommend

I really do not like to leave a negative review for a business but we were so deeply disappointed in not only the service we received, but the response to how unsatisfied we were that I want to inform others.

I’m extremely disappointed that there was no resolution or an interest in my satisfaction. I think the response that I could have paid more if I wanted them to stay longer and do a better job is not acceptable from a business owner. I don’t know why I would pay an additional $140 when 90% of the house they ‘completed’ was not satisfactory. Especially after I already paid $338 for 2.5 hours.

I would have appreciated an apology or at least an attempt at offering a solution. I was more than willing to come to a compromise that was fair for both of us but was instead met with contempt. I don’t think I was unreasonable and I know our house was not in disrepair, as was insinuated. (I hired a house cleaner because I’m already a clean freak after all.)

They also broke our marble threshold in the guest bathroom in two.

While I appreciate the offer to reimburse us for what was broken, I also did not so much as receive an apology for this either.

I semi-regularly have our house cleaned have never paid near as much as I did for The Maids so I was expecting to be blown away. Instead, it’s hard to tell anyone was here.

I would certainly not recommend their services.

I opted for the deep clean. The Maids did a great job for me. They were pleasant and easy to work with. Scheduling was easy and they showed up on time. Will call them again when I need a cleaning.

Zero Star rating is unfortunately not possible.

The Maids was recommended by my property management company so I used them. After their initial visit to our vacant home (for a move out clean) I read the reviews…too late!
The quote for a move out clean was $284-355 with 3 cleaning people and depending on the time. The clean took a little under 2 hours. I immediately received a text confirmation asking for a rating and then an invoice for $355.
Items NOT cleaned: ceiling fans, bathroom floors, laundry room floor as evident by gunk (dried up liquid laundry detergent), glass on kitchen nook pendent lighting and on foyer lighting (newly installed and still had styrofoam and small fibers of packing on them due to static), fire place mantle not wiped down, inside drawers not wiped out, front portion of fridge floor not swept, hinges of oven still had greasy gunk on them.
I took pics and videos of these items and emailed them to Jeff, the mgr. He asked me to write a list of all the items I’d like for them to come and clean again. He agreed to lower the bill. He agreed to have a Supervisor accompany the new crew.
They returned.
Items still not cleaned…the hall glass foyer light, inside the cabinets and drawer, bathroom floors, laundry room floor-still gunk (dried up liquid laundry detergent).
Unknown if they cleaned the ceiling fans as I’d practically cleaned them myself when I was verifying if THEY’D cleaned them initially.
Additionally, the fridge had been pulled out and we now have scratches on our hardwood floors at the front corners of our fridge.
I again took pics, videos and emailed them to Management. The response was a request for me to call and settle the acct. When we spoke there was no reference to the new evidence of items not being cleaned but rather the request for payment. I went back and forth with Jeff who said he’s very disappointed with his crew. I mentioned the Supervisor who was with them didn’t do any better. He agreed.
I expressed the amount of time I’d spent on scheduling/rescheduling the cleaning, taking pictures-twice, documenting with videos-twice, writing the list of things that didn’t get cleaned- twice, and speaking to him on the phone about what an awful job they’ve done-twice. His response was “but” he has to pay them. He reluctantly lowered the bill $50.
And now I’m spending more time writing this review to try and spare someone else from this company.

The entire experience was time consuming, disappointing, and exhausting.
This was a newly purchased vacant home that had been moved out of and was already relatively clean. And I still need to clean several items myself.
Only a few pics attached…there are plenty more.

I’ve been using The Maids Housekeeping Service for many years and have always been satisfied with the quality of their cleaning. The housekeepers do a thorough job, and I appreciate their hard work.

However, my main concern is with scheduling and communication. Many times, the team does not arrive within the scheduled time window, which is three hours. I would really appreciate a quick phone call or text if they are running late or want to come earlier.

Most recently, they arrived three hours late, and when I asked the supervisor what happened, she blamed people from out of state. I feel there should be better communication between the office staff, the supervisor, and the cleaning team.

Overall, I’m happy with the cleaning itself, but improved communication and timeliness would make the service excellent.

Frim the staff at Dailys on Casset Ave,Thank you so much to Adrian and Jay!!! Yall did an amazing job!!! And very friendly

Gary is always super kind and does a great job keeping us healthy!

Enviro Masters comes to my store every two weeks to clean the bathrooms, Taurus came in and did amazing job getting what looked like a toilet that needed to go in the trash to what looked like a new toilet. I just could not believe it.

Savaluse does a fabulous job at our store here at daily’s on San Jose always happy and full of smiles thanks enviro master for a great technician

Brian always has such a wonderful attitude and does an amazing job. We all ar Dailys on Casset appreciate him so much!!!

We’ve been using this cleaning service at our Sherwin-Williams store, and it’s been a great experience. They come once a week to clean our bathrooms, and every time, the results are excellent — clean, fresh, and well-maintained.

I want to give special recognition to Taurus, who handles the job with professionalism and care. He consistently goes above and beyond, making sure everything is spotless. You can tell he takes pride in his work, and it makes a big difference for both our team and customers.

Highly recommend this company, and if you’re lucky enough to have Taurus assigned to your store, you’ll be in great hands!

Ron is great. Amazing service, awesome customer service. The place always looks great and smells wonderful after he leaves

Ron did a wonderful job! He’s the best in the business! Thank you so much!!!!

Ron came into our store to clean up our bathrooms and did a spectacular job! I found the place utterly clean and with a surprising lack of chemical smells. His work was more than just satisfactory but truly great! I recommend Ron and his services to anyone else looking for a spot-free bathroom.

Reggie is always the best and so sweet to chat with!! We love him here at Vicious Biscuit. He never leaves us hanging and always puts a smile on our faces when we see him coming in :D

Brian, is super friendly, knowledgeable, polite and on point. I highly recommend not only him, but the whole company. Great job!!!

Ron comes in every week and does our drain service. He is always very professional and kind. Highly recommend their services.

Mr. Reggie is the best! He is so thorough and always makes our shop look its best & he is always so kind. Definitely recommend!

Taurus does my gate store 1143 he does a wonderful job always ask for me to check over his work he does a phenomenal job