House Cleaning reviews in Jacksonville, Florida

They don't know how to clean expensive rugs. They took ours from our home and ruined it. After almost a year we have it back. It was white now it is discolored and worthless

First time using and the last time. Use a different company. My carpets turned out crunchy from to much solution being used and not extracting it all the way. The Cleaning methods are out dated. Spraying carpet down and slightly agitating it then vaccuming it dry really doesnt do much at all. I did mention it to the technician and he said he could spray it down with water and vaccum it out. Which made it better but not by much. I might have seen a bigger difference if hot water was used for extraction. Truly I can get it cleaner with my bissle carpet cleaner and a brush on drill in roughly the same amount of time it took to get it professionally done by this company. Im giving two stars, because of the technicians customer service and the effort he made to try and make it better. The grout cleaning did turn out a lot better.

I was hesitant to write a review, but I was treated very unfairly. I have attempted to attach photos that were taken three hours after the cleaning to circumvent lengthy explanations or justifications for leaving the floors in the condition they are in.

I paid $365 to have bamboo floors cleaned in a newly renovated three bedroom condo. I specifically requested that any remaining specs of paint and dust be removed/cleaned. I was assured this would happen. I allowed the technician to clean while I was at work. I showed up three hours later to find the floors in the condition of the attached photos.

I reached out to the company and was told I have two options. The first option was simply to clean it myself (after paying them for this specific purpose). The second option was to pay them an hourly fee of $75 to have someone come out to clean the floors. Surprisingly, they could not quote me on how many hours it would take them to complete the task I originally paid for.

I’m not one to disparage a business online, but this was unacceptable and I was not given a reasonable option to remedy the situation. In fact, the representative I spoke to stated “the technician told you that you would have to clean the paint yourself.” See below for reference as to what my floors looked like three hours after they were “cleaned.”

Ben was super friendly and patient with me. We moved into a home with an existing grill and it is in bad shape. Ben brought it back to life and went the extra mile in making sure I was happy with his services. Highly recommend!

Great job cleaning my Delta Heat grill that had not been thoroughly cleaned in years.
Very professional and prompt.

Grill SOS was prompt, polite, and very knowledgeable with grills. The repair person they sent, Ben, identified the problem quickly, the company ordered the part while he was still here, and the part came in the next day! I highly recommend them for repairs, and they also clean grills .

Ben did a great job making our old dirty/rusted grill looking like new. Appointment was schedule next day after requesting service.

Cleaning grill in prep for a move. Ben came early and worked to make the grill clean and ready for next owner.

Fair pricing, showed up on time, communicated professionally and explained the scope of work. Grill was gleaming when finished, and Ben took care to explain tips for continued upkeep. Entire process was efficient and completed quicker than the expectation. I highly recommend GrillSOS for your needs.

Grill cleaning was well worth it. If you have a high end grill then this service is for you.

I had grill SOS come out to give my grill a deep clean & I was blown away at the results!!! It’s like the grill was restored to the day it arrived at the house! Ben was great and had some good horror stories about grills unable to be brought back to life! Definitely worth the price!!!

Ben did an excellent job cleaning our grill. He explained everything he was going to do before he began and showed us the work done afterwards. Highly recommend using Grill SOS!

Ben, is the technician from grill SOS that clean my grill today! He did an awesome job after seven years. It looks almost like new great guy very knowledgeable and very diligent about cleaning the grill.

GrillSOS is fantastic. Professional, very knowledgeable and honest. Ben takes great time to be sure we understand any issues and he does an excellent job making any repairs. Our grill is like brand new thanks to GrillSOS. Strongly recommend!

Ben was wonderful. Showed up on time. Took the time to explain the process. Grill looks amazing.

Ben was very prompt, courteous, and did a very thorough job. Our grill looks brand new! Thank you!

We had a part that needed replacing on our grill. Ben was a bulldog working above and beyond to troubleshoot the project and get things up and running. Highly recommend. Efficient, thorough, and fair.

Ben showed up on time and was very professional.
I grill probably 3 or 4 times a week, so quite a bit of build up over the last year or 2. When Ben finished, my grill looks almost brand new. I will definitely use these guys again. Great job.

Did a great job! Better than I could have expected. Thank you!

Scheduling was easy and communication was excellent. Their technician, Ben, was very professional and explained every step of the cleaning process. He removed years of grease from my grill and hood. Looks great!! Highly recommended!

First time with complete cleaning of O/D Bull Brahma grille. Ben was awesome- and he did a great job! I would recommend to anyone considering this to do it! We are sold with the process. Thank you Ben!