All reviews for Credible AC

Had them come give me a quote for AC, on time and professional did not end up choosing them for the job.

Good service & slightly overpriced. Very responsive. Was able to get same day service. Technician was personable and explained the process and gave me options for how to avoid a service call in the future.

I used them for a new unit in January 2022. Some of the vents were leaking and I called them in September. I have seven vents in my house. It’s a small two bedroom two bath house. They told me they wanted $450 per vent to fix the leaks. Do the math…They caused some of the leaks when they install the new unit. I would not recommend these people at all. They’re rude and they’re very obnoxious. Next to find a better AC company.

Update: 5/8/24. The system I bought worked well all winter but runs 5 or 6 degrees above the set air condition temperature in the spring/summer. I called to get relief from a leaking return unit and was charged +300+ dollars to clear the clog. It took 5 minutes at best. They then proceeded to do maintenance check and determined there was a defective txv valve on the compressor causing air conditioner to not cool properly. This should have been found when I called them last summer about cooling problem. This part is under warranty and I should not be charged, especially since I reported it last year. They, however, want to charge an enormous rate for labor.

☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆
My Central Heat/AC refused to provide heat last week and I was told by another company it would cost over $3000 to repair. I then called Credible Ac/heat. They came the next day and was able to replace the whole unit the next day before it really got cold. The price was reasonable and personnel were knowledgeable, courteous, and on time.

got ac service and since them calling and no response. The ac has 3 leaks and its been only a month. No response so far and would advise for any one not to use them. They are basically fraud and dont honor even their warranty for NEW AC unit.

Good at their job but They sold me a $30 capasitor for $220

Run away from this company! They will not adhere to their warranty,I had them repair my ac,they only fixed it temporarily it broke three more times!! They have deceptive billing and will add charges.I could not I could not communicate with the technician as he does not speak the same language as I so therefore services were not rendered as needed when I called the office I tried wholeheartedly to explain the services that I needed and that what I wanted I did not get the service that I that I needed or that I asked for I sincerely believe the technician did not truly know what the problem was so therefore they sent technicians out that do not really know what what they're doing . AC broken down 3 more additional times! With a true reputable AC company technicians would come out fix the problem and be done not with this company! After dealing with his company for months on end do not believe the positive reviews,they were paid for.

Absolutely HORRIBLE company. They installed the incorrect unit which caused mold. THEN when a part needed to be replaced, they charge $89 to walk in the door AND $599 for labor on a install that took 15 minutes!!!