All reviews for David Gray
Write a review-
There's nothing like a weekend emergency to test an HVAC provider... and David Gray came through for us like a champ. Hamid was at our door within 30 minutes of our call and identified the problem and its location in no time-- not often an easy thing with tracking down a short circuit. He had us fixed in about 20 minutes from there. Our Comfort Club benefits made it a very affordable repair. Thanks for the rescue, guys!
-
We had a really great experience with Aaron from David Gray. Our AC completely stopped blowing and we were put on the emergency list. He showed up around 7pm and was able to have everything up and running for us so we could sleep with some cool air flowing. Aaron was very pleasant and thorough!
-
Thank you to David Gray a/c & electric for sending your kind, knowledgeable, experienced technician to look at my a/c. This company is so very honest and transparent.! The customer care employees are knowledgeable and professional . I received text to show me who would be coming to my door, calls and texts to let me know ETA. The technician talked to me respectfully and showed me the aspects of why my a/c was not working. The costs were upfront and fair for the knowledge, work and experience of the technician as he showed while he was here. I would recommend this company above all I’ve dealt with to try to deal with my cooling problem. I highly recommend this company. You all are the BEST!
-
After two separate A/C companies diagnosed our compressor as being broken and unrepairable, I decided to schedule A/C replacement estimates with four different companies. I was disappointed as our unit was under 9 yrs old and we are light users.
When Elliott from David Gray Heating & Air came out to give an estimate, he was the only salesperson to ask very detailed questions about our compressor. He was also the only one who asked to give a thorough inspection of every component of our A/C compressor and air handler. Keep in mind that checking to see if our compressor was in fact repairable was completely out of his best interest as sales people want to sell new units. But Elliott really cared about exploring all possibilities and determining what was best for us. His investigation showed true integrity and that he had our best interest in mind.
After thoroughly inspecting and testing our compressor, he believed our compressor perhaps only needed a new A/C compressor wiring harness....or basically a new power cord to the compressor. Because he didn't have a cord with him, I scheduled for a technician to come out a few days later.
Tanner was our technician, and he was also the utmost professional. After replacing our A/C wiring harness, our compressor was up and running perfectly according to the test data! Tanner also recommended I replace a few other components to increase the longevity of our compressor, which I gladly agreed.
If it wasn't for Elliott's genuine care about what was best for us, we would have ended up unnecessarily replacing our entire AC system when in reality all we needed was basically a new power cord! Elliott has earned a lifelong customer as well as me recommending David Gray Heating and Air to everyone I come across. Elliott cared for us like family. -
Tanner and his apprentice did an outstanding job cleaning my HVAC ducts, blower unit and my dryer vent. He made sure I was completely satisfied with this job and that any questions I had were answered to my satisfaction.
-
Tanner and Aidan were excellent. I was told technicians would arrive between 8-12 and they got here around 8:45. I received two calls letting me know I was first in line, and then that they would be on the way. Both Tanner and Aidan were cheerful and friendly, and both of them were very knowledgeable. They answered all my questions and explained what they were doing and why they were doing things, so that I could better understand my system and what it needed. They were efficient in finding and fixing my problem and checked to make sure everything else would be fine once they left. Tanner also helped explain things that would help maintain my system and was knowledgeable about the maintenance plan they offer so I could review my options. I appreciated how helpful and kind they were and am very thankful that they got my A/C running again so quickly. Thank you!
-
Brian. was fantastic!!! I’ve been without air-conditioning for four days and he had that conditioner up and running within the Hour…I would not hesitate to call him again!! He’s the only person I want working on my air conditioner!
-
Aaron Fitz was my technician on the AC, very knowledgeable very professional. He is a great addition to David Gray family five stars across the board Great guy to me in my experience, this guy is Top Flight!!!
-
Aaron Fritz came to my house today and he was fantastic. He was professional, kind, very efficient, and he fixed my issue. I would have him return anytime. He took the time to explain to me exactly what was occurring in a way that made sense. 10/10!
-
Bryan M. Shared thorough information about the problem that I have with the air conditioning unit which will be repaired while he is here. He is very friendly, knowledgeable of his work, goes into great detail to explain everything that has done to the unit. I sincerely appreciate, his kindness and thoroughness of the information. He did a great job as a matter fact I’ll ask for him if needed for another job Brian only has three years of. You would think that he had a lot more because he was trained really well by another worker named Tanner. Tanner has excellent skills and it’s very kind of Tanner to share his experience and knowledge helping others!
-
My Air Conditioning System was serviced today by, Aaron, a technician from your company. This was my first time receiving service from David Grey Heating and Air and I am very well pleased with the service I received. This technician was excellent and gave exceptional service. He was courteous, very knowledgeable and fully explained my AC Problem. He should be commended on his performance today because it was outstanding.
-
Aaron Fitz was my tech for an air conditioner problem. He was efficient, courteous, professional and friendly and did an outstanding job. I will definitely call David Gray for any future A/C, plumbing or electrical issues.
-
Hamid provided excellent customer service, explained the problem and provided solutions. Very please with his professionalism.
-
I have been using David Gray for years and I have never had an issue with any technician. Bryan Cole is no exception. He assessed and rectified our issue in record time. David Gray has my highest recommendation.
-
Dan came to my home to give me a quote for a new HVAC unit. I was not prepared to purchase a new HVAC at the time. Dan worked with me giving me confidence in the new unit and a payment plan that worked out for my budget. In addition to that, he calmed me as I was extremely upset and beyond Nervous. Dan was able to set the tone for all of the employees at David Gray and I felt very confident in allowing them onto my property and into my home. Dan is outstanding. I can’t say enough about him. You have a very valuable and kind man. Thank you, Dan for helping me through this process.
-
David and Gray A/C and Plumbing did a great job installing our new A/C unit. They use quality brand units. Mohammed and John did an outstanding job with the install.
-
This was a total HVAC system replacement of a old failed unit. Technician Jensen a long with Braden and Hakeem all did a professional job.
-
Corey and Mike were great, I called and they came out same day to give an estimate on 4 ceiling fans being installed. They were friendly and efficient with the install, very happy with the work and how quickly they could come out and then get the job done.
-
Keith was indeed, very knowledgeable, dedicated, hard working person. He makes sure all tasks are completed and accurate on my A/C maintenance check. I appreciate the helpful tips and what to notice if something goes wrong. I really appreciate that.
I'm very satisfied and grateful for all he has done.
Thank you so much, Keith for being so AWESOME! I'll see you next year for the next maintenance check. -
Quick response. They notify you via text with a photo of tech and option to track their arrival time. Honest and polite service. Reasonable pricing. Service Tech Elliot thumbs up. Techs Bryan and John very professional/ polite / knowledgeable. Supervisor Dan also very helpful and professional.
Highly recommend. Especially this crew!
*AC Unit/ Handler *Heat Pump*Thermostat* -
“Excellent installation service! The team arrived on time, explained everything clearly, and installed our new HVAC system efficiently. The house feels so much more comfortable, and the system runs quietly. Highly recommend!”