All reviews for Howard Services

We had a great experience with Howard’s Services. David was fantastic — reliable, hardworking, and very professional. Mrs. Gay in the office is wonderful to work with, and dispatch stays on top of everything. Great communication the whole way through, and that really builds trust. Highly recommend!

Apparently it’s common practice with this company to pump refrigerant into a system without doing any follow up inside the home. Before leaving he was sure to mention that a leak detection was needed and someone would contact me. There was no follow up call. When attempting to correct this over the phone originally I was blown off and no surprise that is the same method they took later. I wouldn’t recommend this service to anyone. Their technicians are trained to service as many people as possible per day to simply generate cash flow. How can someone just simply call themselves a service company without doing any work, checkups, or service inside the home. Customer beware of this crooked company.

For some reason this will not let me post a one star.
Take tme to read this post... Use at your own risk! We called this company for a freezer repair for a local homeless shelter. To get to the point, they came three times for the same repair. $6000 later and the freezer is still not working so we had to call another company. Now the shelter is out $6000 plus whatever the new company is going to charge. Money well needed to provide services for our less fortunate. AGAIN USE AT YOUR OWN RISK!!

The worst can deal with, I don't recommend them at all. Cheater and unprofessional

P.S Reply to the Owner,
When they came to fix the cooler, It works fine but not cooling enough, he starts working on it for maybe 20 minutes, and at one point it stopped working, then I asked him if it not working he told me that I know where is the problem. I said what is the problem, He said he wants to go to his car to speak with his boss and he came back, So I asked him why it didn't work, and he replied I have no clue. He said that I have to call a different company to find out what the issues are, and now he wants to charge me $292. for 20 minutes not he didn't nothing, he also messes up the cooler and now it is not working at all. Plus when I called his boss hang up the phone in my face, Yes they are cheaters and unprofessional. Customers be aware of this company.

RIP OFF! The other reviews sound like the friends and family version and not real customers. We recently had Howard Services come out for to service an ac that was not working. They simply don't know what they are doing! After 2 hours they finally replaced the thermostat with a cheap honeywell. This fixed the problem but their charge was $478.54!

Mark

Howard Services is NOT the company it was a few years ago. In my profession we use AC companies liberally. Howard Services has struggled to get it done, offered lame excuses, and refuse to come back and install expensive units that have failed since Howard Services installed them incorrectly. I even paid the engineer who designed the units to assist them and Howard Services ignored their recommendations. Tough to say but this business went from an A+ to a D- since a change in either management or ownership. Many better options out there.

I don’t know anything about the business it’s self, however there is a white dude driving a work van while smoking a cigarette, October 19th 4:06 pm getting off baldwin exit, driving work truck 12, who was speeding insanely trying to cut through traffic, using no turn signals and almost hitting me and another car, while i was on my way home. Again i know nothing about the company and or the services are, but if the company allows a man like this to drive recklessly, the operations/ morals of this company may not be the best. I’m
hoping something gets done about this, because this man is a hazard on the road.

Update: Since you want to respond with nonsense, I do NOT have the wrong company. You know darn well who I am or do you do these types of things to a lot of people?

This is an extremely unprofessional company! I would not recommend doing business with them at all.

They came to service my commercial HVAC units and the first invoice they sent me had a zero balance, so I assumed that it had been taken care of by part of a previous maintenance agreement by the person I am subleasing from. Then they sent me another invoice later with a balance and net 30 terms showing that it was due in 30 days. Then this company then proceeded to harass me on my personal cell phone and the work phone at my business at least 6-8 times a day calling over and over again wanting payment on an invoice with a due date that is not even due yet. Their phone number comes through a spam, which is concerning therefore, my staff do not answer and they would continue to call nonstop clogging up the lines at my business so customers could not get through.

Furthermore, I sent them an email explaining my position, which they shared publicly and with my business partner. This is not only a breach of privacy, but extremely unprofessional and uncalled for. I will be filing suit against this company. If they are that desperate to get payment on an invoice that is not even due yet, obviously they are not a reputable company and are clearly struggling. I would run very far from this company.

Furthermore, they had the drain line just draining over the back door of my business, which was spraying water all on the ground, all over us as we would walk out the back door and rusted the metal back door, etc. I had to pay another company to fix this company’s negligence.