All reviews for Von's
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Tyler was very professional. He gave me information on what was happening to my unit. It was running 86 in my house when the temp was set at 76. Von's Heating and Air was very quick on response time and contacting me. I will be signing up for the family plan which is a great deal. Thank you for saving my household in this heat.
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Vons never has failed to impress with their professional staff, this time my tech was Johnathan. He was doing my bi-annual inspection (which I would highly recommend purchasing) and discovered
I had a bad breaker in my electrical panel that was causing some issues. I am very handy so felt confident in replacing the bad breaker. Johnathan was professional to the point he actually called after hours to make sure I was able to find the correct replacement breaker, and if I hadn't he offered to do some research on his end to help. I found the breaker and made the repair. All was good, but I'm telling you the it is this very thing that sets Von's apart from pretty much all businesses, but most definitely among Mechanical/HVAC companies they are without question your go to choice. -
Von's was here today to service our AC. Eric was very friendly and knowledgeable and extremely efficient. On a scale of 1 to 10, we give Eric a 10+!
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I was told at my last maintenance checkup that a Hard Start Assist would be beneficial to my 10 yr old a/c unit. Tyler had explained it to me and I decided to hold off till early next year. Wrong! A few days later, I was outside and happen to be near my a/c unit when it shut off. It made a noise that wasn’t good. I called for an appt to put the Hard Start Assist in and Tyler came out. After putting the new part in he turned the a/c off and the noise was GONE! Fingers crossed this saved my unit additional years. Thank you Tyler for your understanding, patience, professionalism and your incredible knowledge. I appreciate it very much!
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Arrived home yesterday to no a/c. Bob arrived promptly as scheduled with a bright smile and a "can do" attitude. The a/c is now working, and we would gratefully welcome Bob back into our homes for any future repairs. Kudos and thank you!!
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This company is horrible. Stay away from the 12 months same as cash. They get paid 100 percent for absolute horrible work and there is nothing to protect the end user. I've been in construction over 22 years and am familiar with mechanical applications. The compressor on the 10 year old unit was bad hence the replacement of the unit as we had just bought the property. All ducts in the house were blowing air. Warm air. We paid additional to have the ducts cleaned.. since the install and 2 service calls later they sent their techs out only to say it was not their problem. It is your problem. They have failed to return phone calls. Stay away from this company at all cost. I am am US combat veteran who served his country honorably and proudly. Their is nothing honorable about this company. I will have my mech contractor out shortly now to verify the damage they caused or failed to report. There wasn't any type of QAQC by them post install. We will be dragging them into court. My advice find another contractor and stay away from the same as cash loans as you have no retainer to hold them to proper completion of the job you hire them for. Liens may be an option as well...we shall see.
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We have had nothing but trouble with our air conditioner which they installed incorrectly and put in the wrong size unit. They block our numbers are rude and lie to the finance company. We have an attorney and are sueing them to the fullest extent of the law! DO NOT USE THIS COMPANY!
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I called Vons heat and air twice to come check out why my unit wasn’t blowing cold, their tech came out first time and said we may have a leak and it could be in the thousands to find and fix so as I was on the road working my wife paid the service call and sent them away so I called again next day and ask can they come and charge it anyway and lady said yes so they send a tech again and he came never checked why the compressor in the outside unit not coming and he insisted that we replaced the outside unit which is $1500. Today I came home off the road and went on YouTube and did some google searches and find out it only needed a $40 part which was the compressor backup battery in the outside unit that went bad. To me Vons heat and air is a failure and not knowing how many poor people they done got to spend thousands of dollars they don’t need too