Reviews of local pros in Jacksonville, Florida

Tyler and Brian came out today and did a great job after I scheduled with the young lady on the phone who made it a simple and straight forward process. Thank you!

Great price and great service!! They were running behind but still ensured that I was fit into the schedule and worked in the dark. Much thanks to Dr Poo

5 Stars – Truly Outstanding Service!
I cannot recommend ZHL Septic Services enough! I recently called the owner regarding an urgent issue my mom was having with her septic tank, and they truly went above and beyond. Not only did they answer all my questions with professionalism and care, but they also came out the very next day to resolve the problem quickly and efficiently. Their responsiveness, knowledge, and genuine dedication to helping their customers really stood out. It’s rare to find a company so committed to excellent service—ZHL has definitely earned a lifelong customer in our family!

Amazing company! They are honest and don't try to make you do/replace more than you need!! They were also the most reasonably priced out of 5 bids and they did a great job!! I would highly recommend them.

What a positive experience, they accommodated coming sooner to help us out and for an EXTREMELY fair price. Within a few hours, we were pumped out and our anxiety down several levels

Brian and Tyler pumped out my septic tank. They were extremely professional and knowledgeable. It was a pleasure doing business with Dr. Poo and I recommend them to anyone who needs their services!

Won’t fully pump a septic tank and blame it on “Dirt” being inside. So they can go multiple homes hoping you won’t notice and save them money. They wouldn’t come out and fully pump it and try to upsell me on services I obviously didn’t need.

Highly recommend Dr. Poo Sanitation Solutions , called them yesterday and they were able to get us in today. We immediately noticed they take pride in their work when they were both on hands and knees, elbow deep in our tanks 😬. Thankful for their team of friendly professionals to help us get flowing again!

Dr Poo came thru in a big way. When others were 1-3 days out, Dr Poo was same day with a very reasonable price. Chris, Tyler and Brian did a great job getting us pumping the poo. Thank you Haley, Zack and the Poo crew for the service.

Honest company with a great team. Brian and Joe showed up to help us with little notice and did a wonderful job. Would 100% recommend to anyone!

I got the lowest price possible to pump out 1000 gallon septic tank. Mike and Brian were exceptional, punctual and professional. They were here in less than 24 hours and done in roughly an hour, and I would highly recommend them for any septic or drainfield needs.

Absolutely amazing service. Showed up when they stated they would. Both technicians and the woman who answered our call on Thanksgiving Day, were very respectful and knowledgeable. I had questions they answered without hesitation then gave me a few pointers for future efficiency. Other local companies scammed us. Top notch across the board. You’re in great hands with them!

I had a wonderful experience with the office staff, especially Kelly and Isabella, and Tyler and Brian who took care of my pump out service. It was truly one of our best experiences, and we’ll definitely use them again. We’ll also be sure to recommend Dr. Poo to my family and friends. Thanks again!

We had a pretty bad water backup on Thanksgiving morning. Called around and only company that picked up was Dr. Poo. We are so happy that was the case! Hailey was so helpful getting us set up for an emergency pump out. The guys showed up first thing the following morning. Turns out the previous company charged us full price (the same price Dr. Poo charges) but only pumped out one of the two tanks. So we literally had 4feet (8 years) of solid waste blocking off the entire system. Tyler walked us through the whole process and explained how the system is supposed to work. We cannot say enough good things about this company’s service and we will be clients from here on out. Thank you so much!

Tailor and Brian amazing guys and dr. Poo definitely is 5 star plus service make your septic new again. I strongly recommend this company.

Great company!! Always available for pump outs and very professional! They pumped my tank out and left without making a mess! Highly recommend!

Great service!
That’s what I experienced this past December when the old septic system in my house failed and I had to put a new one. I called some companies in the area. Dr. Poo started the process right away with no problem. Their representatives were very professional and knowledgeable, they helped me understand and answered all my questions. The work was done in a correct and very respectful way , and within the time frame.
I recommend Dr. poo as a good choice to consider for septic system works.
Kelly, Chris and Mathew are a great team!
Thank you
Happy new year :) !

Job done was awesome. Great price and fast service. The two young men that came out were so courteous and careful. I couldn’t be more pleased and I will definitely use Dr. Poo again. Blessings to your Company and staff. S. Adkins

This company is an absolute breath of fresh air.
My sump pump went bad on a Monday afternoon (I didn’t know for a fact it was, but I had a feeling it was). I called ZHL Tuesday morning right when they opened and they said they could be out to my house in 1-2 hours! Not only did they show up when they said they would, they also sent a text indicating they were 30 minutes out. Awesome communication!
Chris came and pumped my dosing tank and discovered the sump pump was in fact bad and said he had to run to grab another truck with the equipment to replace it. I had a new perfectly operational pump by the end of the day. I’m a naturally curious person and watched and asked all the questions, and Chris answered them all with knowledge and never got annoyed with how many I was asking. I now know more about my septic system than I did a few days ago thanks to him.
So much stress taken off my shoulders. I never had to chase them. Wonderful professionalism. I would definitely recommend this company to anyone who needs septic service. Thank you for fixing my septic!

This is our second septic tank pump out with Dr. Poo and we couldn't be more pleased. Booking was fast and easy. Our tech was named Tyler and he was great, he even called 30 minutes prior to arrival to make sure we were ready for them. He was very informative and knowledgeable. He walked us through everything and was helpful and gave us tips etc to maintain the system. Truck was quiet and all the equipment was nice and they were very respectful of our property and kept the area clean and left very little footprint when complete. I would highly recommend them and they will certainly be our go to moving forward.

All of their plants are dead or dying. They obviously aren't watered enough and left to cook in the sun