All reviews for Rocket Cooling

Jon was very knowledgeable and straight forward and honest with us about our system. Stated he didn't think it needed to be replaced as we have been told from another A/C repair company. He serviced the system as needed and seems to be working just fine..He gave us some good options in case we have to replace the system also. The punctuality and professionalism and quality of Jon from Rocket Cooling is something that is hard to find these days. Great job keep up the good and honest work. Blessings.

Jerry Fillingame was very professional and courteous. He called to give me his expected arrival time and met it. With my physical limitations, Jerry went above and beyond to help make sure our system was functioning correctly and went the extra mile to make sure we were satisfied. On a scale of 1 to 10, he’s a 12.

So I always forget to set up my AC maintenance, but when I do Rocket calls me and reminds me of it. Today was maintenance day and Junior showed up on time. He did a great job of cleaning the system and not trying to sell me anything. He was professional and courteous. Thanks Rocket Cooling for another great service job. And thank you Junior for a job done the way all like it. Well and professional. Will continue to use Rocket on a regular basis and I recommend that you give them a chance to earn your business as well. No company is perfect, but I believe you won’t be disappointed.

Everyone at Rocket Cooling was awesome. 1st Jerry came to check out our problem within a couple of hours of my phone call to the office. We decided a new unit was our best option and he put the order in for the replacement.The scheduler set us up to have our new one installed the next morning. The two service technicians switched out the unit’s and were done in less than three hours.We want to thank everyone for everything Rocket Cooling done for us.

We've been using your company for a little over a year now. I have no complaints :) In the office or in the field your staff are courteous, professional, helpful and more. They go above and beyond to assist and educate. We appreciate your service and human touches that make this an enjoyable experience.

Jerry is a superb, professional. He did a first rate servicing of our AC. I highly recommend Rocket Cooling. They work with you to arrange convenient service visits to mesh with the home owners needs.

Professional service and fair price for service provided. Jerry is the best. He was at our home within 1.5 hours of our Saturday Memorial Day Weekend phone call. Promptly assessed and repaired. We love Rocket!

Albert did a excellent job and I am satisfied with the work he did to make my drain line easier to maintain.

All the staff Involved with the sale and installation of our new HVAC system were incredible. With a pending flight for Thanksgiving, they were able to come out and schedule us the next day. They performed an outstanding job! The only minor problem was the air filter size was not available on the same day. In order to resolve this issue later, they politely brought us a case of filters, which will last an entire year. Everyone was very courteous, responded quickly, and answered all questions very wisely. I would absolutely recommend them.

Adam, out of LaBelle, arrived on time for our biannual maintenance appointment. He was friendly, courteous, and very knowledgeable. In addition to all the usual maintenance stuff he also gave us some useful tips and helped me order the right air filters on Amazon. We highly recommend Adam.

From the time that I called with an air conditioning problem until the new unit was installed they were nothing but professional inside and out! The office would always call and let me know they were on their way even though there was a scheduled appointment. The technician was extremely personable and and very knowledgeable on the maintenance he performed. I could be happier with the entire process of changing out the system. I will continue to recommend this company as it has been such a positive experience!

Great service from Christian and Zach These two amazing A/C technicians Did an amazing job installing my new A/C system The best service. Rocket cooling and all its great staff members Did as promised Don’t waste your time looking anywhere else Call Rocket cooking Ask for Adam who initially came to my home for a maintenance call Smart guy Which is why I purchased a new A/C system They will for sure treat you right

Jerry was very clean cut in a uniform. Polite and went straight to work. A No Nonsense kind of guy don't get me wrong he had his sense of humor but he was there to do a job. I tried to offer him some cash and he said he would not take it. Pretty darn good employee. I will definitely call them back when the time comes

I have good experiences with Rocket Cooling so far. I’ve had Red Casey for a service call and Emmanuel Estrada for a maintenance visit and both were friendly, knowledgeable and answered all the questions I had. Positive experience overall.

We have required work on our mini split system several times. Each time I have been pleased with the personnel that was sent to perform the work. I am happy to report that our recent service performed by Adam has continued the streak. His appearance and work were professional, our coach house was left clean, and he took the time to answer several questions and schedule our next appointments.

I called for service and had a repairman here within the hour. He was totally professional and was explaining the issues he found. Made the necessary repairs and advised me of what should be done in the near future. No high pressure sales tactics just good information to allow me to make a decision. Will definitely use them again and would recommend them to my family and friends.

Rolly was very patient, explaining the issues with ‘positive vs negative pressure systems’ and why our home inspector was ‘dinging’ our HVAC system inappropriately… He took his time to investigate the air handler and do the needed fixes, took photos and showed them to us. Very happy with his attention and service, which has consistently been the case with service from Rocket.

Ryan, the technician who came to service our unit was professional and helpful. The team from rocket that came to install a new air conditioner was on time and neat in their work. I commend Ryan for being responsive to my texts and phone calls. He instills confidence in the customer.

Same day response got my ac up and running.
Updated 5/24/22
Service contract regular scheduled maintenance all was well. The service providers were quick and professional and gave good feedback. Only complaints I have is that they missed the agreed upon service window about three hours without contacting me and I'm not sure they pay close attention to when they schedule your maintenance contract service.

Updated 20/13/23
Rocket just completed my biannual maintenance service. Jerry done a great job he was on time and professional as always.

Prompt, reliable, professional service. Tech arrived within the time specified and both the tech and the office let me know when they were on the way. Techs were courteous and knowledgeable. Replacement system is so quiet and has good value. Rocket provided a portable AC while my system was down - at no cost! I highly recommend!

Our AC went out last night and called them first thing this morning they were able to get us on the schedule same day. The lady who answers the phone was extremely friendly and was very honest about the time frame. They called me before their service tech came out which was greatly appreciated. When red came out he was very knowledgeable and thorough and they were very reasonably priced for the service they had to do for us. I highly recommend this company hands down the best experience I've ever had with an AC company