All reviews for Rocket Cooling

Adam did a great job on servicing our units. He took the time and explained what he was doing and installed a quick start unit that will help our A/C units run longer with less issues. Thank, and I have been with this company since 2000.

Very very pleased with service provided by Adam. He was friendly, personable, knowledgable with always having a smile on his face. Made us feel special. He told us everything he was doing and explained why. He gave us pointers on what to do when we are not here (snowbirds). We will request Adam for all future servicing. He represents your company with top notch servicing. He cares about what he does and proves it with quality work. Excellent employee.

Editing my first review to my second Rocket Cooling AC cleaning experience on 9/5/25: Chris Alvarez was polite, friendly, and professional. He arrived early and he did very thorough work on our AC unit, communicating with me and the RC company throughout the process. I think the house is already much cooler. Thank you guys!

Both Rolly and Ryan came to my house, and both men were very helpful and professional. Ryan even finished in the rain. Great job

Fantastic, fast customer service. Great price for a new AC install with 10 yr warranty. Best price compared to BEST and Advantage Air. Job was done in 4 hours and free weekend install. Ryan, Johnathan, and Anthony were all great!

*2nd Update--heat isn't working. Lovely.

*Update--I paid for the extended warranty and the service contract. I thought they were supposed to be available 24/7.
My AC stopped working tonight at 6pm. I called right away. Left a message. 45 minutes later, I called back. The technician on, Ryan, said he'd look at it tomorrow since he already worked 12 hours. He said hed call me back tomorrow. So much for 24/7 service. *
The installation of my new HVAC system went well, or so I thought. At the 6 month check up, the technician told me it was not wired correctly for heat. The technician said this service would be done at my convenience. I made the appointment for the needed service at 4pm. Since I have to work until 3:30pm, already took the day off for the initial installation, spending $8000, I appreciated not having to lose more time from work.

The technician showed up at my home at 2:30pm. I received a phone call from that technician and I told him I'm not available until 4pm; the appointment time. Since it's now season in Florida, I can't just leave work at any little whim. I then get a call from the woman in the office who proceeded to tell me the appointments are not guaranteed and she can't have a technician sitting around for 2 hours waiting for me. WTH? Why did I make an appointment for something they messed up and now I'm supposed to bow down to the scheduler's whim? Not! You need to be very assertive with this company or else they'll walk all over you.

Paid 145 for the guy to diagnose my system. Said my overflow needs drained. Charged me 110 to fix. So 255. 2 days later ac went out again. Guy who came said I need to replace my whole unit. Had him test my blower. Tested it and it was bad. Said wouldn't be able to be ordered until Tuesday. Went myself to a ac shop got the part still wouldn't help. First guy had good intentions but the second guy was trying to sell me something I didn't need..

I seriously hope the owner of this company reminds his/her drivers that they are driving a billboard 24/7. Incompetent driver cutting multiple off to get to the 75 merge lane. Would never recommend this company to anybody I know just based off their driving.

Called this company when our air conditioner stopped working. After sending a service tech out we were told that the compressor and coil needed replacing. Since our air conditioner is only six years old these parts were still under warranty. They quoted us $1,800 for labor. Also tried to sell us a new unit. Thankfully we decided to get a second opinion and the problem was not the compressor but the contactor which had a burnt wire. Attached are pictures. Ended up paying $295 for replacing the contactor, 1Ib of freon, coil cleaning and a floater. Air conditioner is working perfectly fine now. Very disappointed with Rocket Cooling and will never use again.