Home Services reviews in Largo, Florida

Sorry to say but I think hernando county should go back to Republic for garbage pickup. Today I found my recycles all over my driveway, guess when the collected dump my recycles in the truck he missed, and he just left it all over and never picked it up. I have pictures if the company wants to see. 4092 Montano Ave Spring Hill Fl

New to our area took over for Republic services and have missed our street now have trash over piled and flyer that came in mail says they won’t pick up unless our trash can lid is closed! Highly upset that I will now have to put house hold trash in my new vehicle to transport to dump which I shouldn’t because I pay for the service of it being picked up from my home! Not a good look already

No pickup at all during the holidays. No notice, no reschedule. When we called to ask why we haven't had our trash picked up since Dec 18th (now the 2nd of January) we were asked why we hadn't called sooner. I watched every other service available on our street drive by. I should not have to call, I should not have to manage a trash pickup service. This is not the first issue we've had.

website says they will pick up 2 cubic yards of furniture left next to garbage bin. Then they refuse when less than 2 cubic yards (I measured, my small couch is closer to 1.5 cubic yards so obviously these people cant do math) is left out and the lady on the phone wants to say it'll be $50 for a scheduled pick up. They lie to customers and refuse to honor the contract and guidelines they set out. go elsewhere.

Edit to our fun saga, we scheduled paid pick up of the couch since they refused to take it as part of garbage. We called day of to make sure they were still coming and we were told on the phone yes and immediately sent an invoice. They never came to pick up. This company is scam after scam with excuse after excuse (and an owner who refuses to fix how his company is run). The 2.5 star ratimg is generous, should be much lower.

Sexton Elementary would like to extend our sincere appreciation to Coastal Waste & Recycling for their continued involvement in our Great American Teach-In. This year marks the third consecutive year this outstanding organization has participated in the program. Throughout the years, our students have gained valuable insight into the important role waste management and recycling play in our community.

The presenters truly made a lasting impression — their humor, energy, and hands-on approach kept students fully engaged and excited to learn. Every student also went home with yellow safety vests, T-shirts, dump-truck squeeze toys, and many other fun giveaways.

We are already looking forward to next year and the exciting possibility of having one of Coastal Waste & Recycling’s large trucks on campus for students to explore firsthand. Thank you, Coastal Waste & Recycling, for your dedication to education and community partnership.

My neighborhood is unincorporated, so each house can choose their waste disposal company. Week after week, myself and any of the neighbors that have Coastal are the only ones left with our trash on the curb. CONSISTENTLY. I watch all of the other neighbors who have contracted with other companies get their trash picked up between 6 and 7 AM. I got used to our afternoon pick ups, but now after the Thanksgiving holiday where we didn’t get service since last Monday (11/24) all of the ones that have coastal, the garbage is overflowing. We are supposed to be twice a week. Enough is enough. They didn’t even come today and it’s Monday Dec1 at 530pm.

This review is for services provided by Coastal Waste for the city of Oldsmar. We really appreciate Jam and Ron! They are friendly, professional and very hard working! They go above and beyond. I never thought to leave a google review for a waste company but these guys really put hard work and our community is always clean. Thank you from Oldsmar!

Alin was great, answer all my questions, solve all the issues with my account and set my auto pay. She has one of the sweetest voices I've ever heard, and she was patient. We need more people like her in customer service positions and I know very well, I worked in that role for more than 30 years...

IF I COULD GIVE ZERO STARS I WOULD! Took over our residential pickup and recycling and they are ABSOLUTE GARBAGE!

FIRST WEEK THEY JUST DIDNT EVEN COLLECT THE BIN JUST DROVE RIGHT BY IT! Obviously trash built up and we had two extra tied black trash bags! Literally watched the operator collect the coastal waste bin and leave the other trash bags!

When you call they say they will only collect their bins with lids completely closed!!!!! WHAT THE HELL!

Extremely DISAPPOINTED ANS DISGUSTED SABLE RIDGE WOULD CONTRACT WITH A SUCH A POOR COMPANY FOR WASTE MANAGEMENT!!!!!

HORRIBLE!!!!!! Absolutely horrible!

I’m giving Coastal waste a one star because we had a trash pick up on Thursday. I seen that they didn’t take my trash out and called them right away before they left my neighborhood. They said they would send somebody out on Friday. PS no one came. I spoke to somebody about it around 2:30 and they said they were going to reach out to the dispatcher. It is now Saturday and they’re closed and my tractor is still overflowing and now I have extra bags that I cannot fit in my trashcan that are sitting in my garage stinking it up. This is horrible service I pay on time and my payment was not missed so not sure why they didn’t pick it up you guys need to call me ASAP as this is unacceptable

I have been with Coastal now for two weeks. My can was not emptied completely on one of the two days. Also my recycling did not get picked up. I left on the road for 4 days. My scheduled day is Wednesday and it was taken down Monday night for Tuesday trash pickup. We were notified our days would not change after Coastal took over for Republic Recycling. If there was a change we should have been notified. Thursday winds caused me to recover all of my recycling from the roadway. Turn the page, now Friday my recycling is still on the street. My house is not 50’ from the road. I have to load my trash and recycling in my truck to take it to the main road for pickup. I’m older and disabled and this is what Hernando County residents get now. (Lower bidder). Thanks Hernando County Board Members!!!!!!! It should be 1/2 star for getting pickup partly right. Please do not respond with, “I’m sorry for inconvenience or I’m sorry you had to experience this situation.

On February 6th, a Coastal Waste driver attempted to pick up our trash using the mechanical arm. Although they went through the motions, the trash never emptied from the bin. When the bin was set back down, it toppled over into our yard due to the weight of the trash still inside.

While frustrating, this wasn’t initially a huge issue. I called Coastal Waste and was told to leave the trash out for a Friday pickup. That pickup never happened.

I called again to follow up and spoke with a customer service representative named Dave. Unfortunately, this was one of the worst customer service experiences I’ve ever had. When I said I wanted to file a complaint, he immediately asked if I had proof. I explained that we’ve had this bin for years without issues and that the only thing that changed during the short time we were away was that Coastal Waste had attempted the pickup—leaving the bin overturned in our yard.

Dave told me that without video evidence, I could not make a complaint. He refused to escalate the issue, would not let me speak with anyone else, and could not even verify whether our trash would be picked up. What should have been a simple service follow-up turned into a completely unnecessary and escalated interaction due to his attitude and lack of professionalism.

At this point, I’m dissatisfied not only with the driver’s service but especially with Coastal Waste’s customer support. This experience left me with little confidence in how issues are handled.

I live in unincorporated pinellas county and we used to have county sanitation as our trash pickup and had no problems. Several months ago they switched to costal and my pickup has been missed 6 times when I call they say driver hasn't been in the area yet but it still doesn't get picked up. I will be calling the county and see if I can get my own service and taken off my taxes. I hope the county is saving money because the service is terrible and I hope they loose the contract next bid. I will definitely need to call and talk about this issue because my pickup was missed again 4/23

We absolutely love this company, especially their customer service and account representatives. Samantha Gallagher treats every account like it’s the most important one, and that level of care truly makes us feel valued and appreciated as customers. It’s rare to find that kind of personal attention and professionalism these days!

People make mistakes but the customer service needs to learn how to deal with customers when their garage pickup gets skipped. Instead of an apology I received an email stating my garage bin wasn't on the video taken at 8:08 AM. That was my garage that I put out the night before. I checked my own Wyze cam for a video at that exact time, and it shows the truck backing up on the other side of the street passing my garbage bin. Sometimes the customer is right.

I had a wonderful experience setting up my new trash service. The representative Camisha was incredibly friendly, patient, and helpful. She made the whole process easy and stress-free. Great customer service!

I want to recognize Taneil for providing outstanding customer service! As a new and first-time homeowner living in an unincorporated area, I had no idea which trash service to set up an account with. After speaking with Taneil, she provided so much helpful information about trash and recycling options that made it easy for me to decide which service would be best for my needs.

She was patient, professional, informative, and kind throughout the entire process. Taneil truly went above and beyond to help get my account set up and made everything feel simple and stress-free. Great customer service like this really makes a difference. I really appreciate her outstanding support!

If I could leave a 0, I would. I am disappointed and regret not switching to Waste Pros when they came knocking… We had a small sofa that we left out for pick up as the website says they will pick up 2 cubic yards of furniture left next to garbage bin. They refused it even though it is less than 2 cubic yards and left a yellow tag. When we called to ask why, the rep on the phone mentions it would be $50 for a scheduled pick up. That would be acceptable if it were on their site and/or the yellow tag… the rep even noted that they understand and see what I’m referencing but it seems their higher ups refuse to honor it. This is not my first run in it’s them and they continuously false advertisement. This is in no way a dig at the rep or their customer service but Coastal lies to its customers and refuse to honor the contract and guidelines they set out. go elsewhere.

At first when our County transitioned to Coastal I wasn't quite thrilled. However, after a lot of hard work and determination both Rafael the phone rep and Tiana his manager made sure my account was handled as well as made sure my trash was picked up within a few hours of the phone call. Rafael was extremely proffessional and provided amazing customer service along with his manager Tiana who's phone presence was fantastic while she stayed on top of things in order for everything to go so smoothly. Just wanted to say thank you for handling things so efficiently and effectively.

Amazing service!!!

Great communication and great job done.