Reviews of local pros in Largo, Florida

I contacted several companies in the area, and Arctic Air Systems stood out for their exceptional customer service. Zack was the technician who assisted me, he was not only efficient and knowledgeable but also had a great sense of humor, which made the whole experience smooth and enjoyable. As a business owner myself, I truly appreciate quality service, and I would definitely recommend Arctic Air Systems to others.

Jason from Arctic Air was fantastic! He came out to troubleshoot an issue on a late Friday evening just before a Holiday weekend. He was honest and thorough and walked me through a couple of options to correct my intermittent problem. Thanks Arctic Air!

Zachary came to my home and was able to trouble shoot and fix the problem quite quickly. He was a very nice young man.

I've been happily using Arctic Air for about 5 years now and they're the Best! I want to give a special shout out to technician Brandon McDaniel. He came out today and took care of everything for us, soup to nuts! Not only is he super knowledgeable but also a very nice fellow. I'm hoping we get him every time because he's the best ever of any of the technicians we've ever worked with, with ANY of our home services. Times are tough, but I dug deep and gave him a tip in appreciation. I highly recommend Arctic Air and Brandon McDaniel!

Ps I also wanted to shine a bright light on one little known but surprisingly outstanding value. Admittedly I don't usually buy add on contracts from any merchant, BUT Arctic Air's yearly service contract is very reasonably priced, so for sure look into that when you speak to them... and tell them Capt. Jim sent you!

Wow. So the service and installation was great. The owner actually seemed cool at first. Lately I’ve had problems. So I call the 727 #. Only to speak to a person who barely speaks English. Will never use again. Everything is obviously under warranty but if you call after 5, you are calling India. And they have no clue what is going on. Or even the temperature of where you are located. Very broken English. I’m actually shocked. I’ve been recommending this company for years. That stops today. Let’s go find a local business that’s local.

I would highly recommend Arctic Air. They went above & beyond to figure out the problem with my a/c & got it fixed. Thank you, Arctic Air, for arriving each time when you said you would & your perseverance in diagnosing a unique issue!

Chris McCarty was knowledgeable and friendly. Diagnosed the problems with our AC unit and ensured that repairs needed were complete. Made sure unit was working properly before leaving, as well as answering all our questions. Was pleased that we could get same day service. Everyone from the first call to the office and service tech was professional and made this service experience a good one. Would recommend this company to anyone.

Excellent service. They are prompt and very nice. They serviced our AC and added an additional vent for us. Good prices as well.

UPDATE: Today we called them on a Saturday to fix one of our AC units. They called up back in 10 min and we at our door in about 30 min. We were back up and running in a few minutes after they hunted down the right part for our AC unit. They are also working on getting the part covered under warranty.

Again you will be happy with their excellent service and good pricing. Very honest people.

Update part 3:

Used them again on our new house. Again great job at a good price. Tristan was at technician and he did a fantastic job.

I had a fantastic experience with this company! Zack showed up right on time and was extremely professional. He performed thorough maintenance and preventative maintenance on both of my AC units. He took the time to explain everything he was doing and gave me tips on how to keep the system running efficiently. It’s clear he takes pride in his work. I’ll definitely be using them again!

Steve was a great help with servicing my older unit, David & Tony & Eugene completed the new installation of my inside & outside units ,all very professional & great craftsman ship, great quality for the price compared to other local companies. Thanks!!

During the second week of the 2020 shutdown, the motor in our main HVAC unit died and we were left without A/C in most of the house. We initially called another company to get a quote for the repair, but the age of the unit was suspect (15+ years old) and there were two other units for the house that were of the same age, so we also requested a quote for a replacement of the entire system. One of the issues we had with the old system is that it did not adequately cool our master bedroom and we asked if there was a way to combine the two small units into a larger one, but the other company was not open to make this happen. We received their bid several days later while waiting without A/C in the house and it did not account for the issues we had with the old system. Additionally, we were dissatisfied with the service, response, and most of all the price of the other company, so we went looking elsewhere.

We then looked up other HVAC companies and received two more bids for the work. What convinced us to use Arctic Air Systems was their promptness in sending someone to evaluate our condition, willingness to work with use in modifying the layout of the existing system, and the range of products they had to meet our needs. Within a week from our selection of Arctic Air Systems, they were here to replace the entirety of our HVAC system from the ground up.

Not only did they quickly remove and replace the system that was broken, but they then are able to get all of the new equipment into the home and working within a day. The next two days of work were to install the new duct work and finalize the new electrical work for the units. The work was great and we've had a cold house ever since!

We will definitely continue to use Arctic Air Systems to maintain our system and would recommend them to anyone looking for a good maintenance company, or a whole new system.

They did great work repairing my Trane, that broke down after eight months of use. They had to replace the evaporator, compressor and thermostat. Trane, on the other has lousy customer service. The person assigned to my "escalation" customer service case failed to call back after being promised a call back three time. Then she refused all help to reimburse me for three service calls at $300.00, a "warranty processing fee of $100.00 and a recharge of freon of $75.00. I had a total out of pocket expense of $475.00 with no help. This never should have happened on a supposedly "top tier" A/C company. I would never recommend a Trane A/C, in fact I would caution against this company. Their quality had deteriorated and customer service is non-existent.

Artic Air Systems is incredibly reliable and excellent with communication. Cody was my service technician. He was fabulous and took care of my issue quickly. He also gave some tips to help this issue not reoccur, at least preventative. Thanks Cody!

The folks at Arctic air systems really came through for me very quickly. Was very grateful to work out a plan with Andrew. Anthony and Dave did an awesome job on a complete remove and replacement of my A/C unit. Top-notch service at its best. And they cleaned up afterwards. They were very courteous and professional. And I couldn't ask for anything more. I will be recommending them to my neighbors and friends. Thanks, guys. You're the best!!!!!
R. Doughty (Khris & Nick's Mom)

Zack was great! On time polite, knownledgable. Explained everything so my son and I could understand. Things had time be replaced on outside unit. It was great that everything he needed was on his truck. Didn't have to wait. I'm glad i got them as a recommendation.

We had two new A/C systems installed. Great installation and maintenance crews. Super happy with their work and our new Daiken air conditioners. Highly recommend.

We have had Arctic Air out twice now. The first time we signed up for the maintenance plan. The two visits we have had have been wonderful, can't thank them enough. From the original phone call to them, to the reminders and the techs, the experience has been very friendly and the work has been quality. Thank you!

Zach, the tech, was very thorough and respectful. He showed me pictures of everything and explained what they were. He definitely knows his stuff! I’m on the 2 year maintenance plan.

We have had nothing but great experiences with arctic air. Our latest technician was Neil who was thorough, friendly and most importantly honest. Good honest HVAC companies are hard to come by. We love Arctic Air!

Zack did a wonderful job cleaning my outdoor unit, showed before and after pictures and I can tell the difference in how my ac cools the house and with the humidity being lower. I really appreciate you guys especially during the summer being speedy!

Arctic Air was great, they were on time, did maintenance service, explained what was being done and why. Tech was professional and friendly. Will be using them for all my HVAC needs.