Appliance Repair reviews in Margate, Florida

I called to have my machine checked and a very lazy technician came who never called me back to tell me if he had found the part or not, having left my dryer disassembled, I had to call again to remind them of my work and simply wanted to charge me for the service Immediately another technician arrived just to charge me for the service without having made any repairs and of course they never got the part, what mattered to them was that I pay them for the basic service. They promised to get the paper and they did not appear again either. What a bad service, why don't they tell you once and for all that they can't fix it instead of lying to the customer? They don't care about good customer service, they just wanted to sell me a used machine right away. Not recommended. Be careful

This company is trash! DO NOT BUY ANYTHING FROM HERE! This would've been the third time that they had to switch out a refrigerator! My tenants are upset due to them losing money on food, numerous times! It's the holidays and they have no working refrigerator! Their tech went to the property, knocked once and left! I'll make sure that everyone that I know will NOT fall victim to this company! I have no choice but to file a complaint with the Better Business Bureau.

Suspension rods on the washing machine busted, and I called Magnum because they had great reviews. So glad I did! They had a repair guy out promptly; he confirmed it was the suspension rods, which had to be ordered. They came in quickly, and he installed them the next day. The washing machine, which is at least a decade old, now runs like a champ! And such a savings compared to buying a new washer. Will definitely be calling Magnum again, thank you!

My fridge seized functioning last night. I called this morning at 9am and a repair person was at my door before 10am. He was able to repair it in less than 20 minutes. Very friendly service, quick and reasonable. I'd give them more than 5 stars.

Not the best experience for me, I personally wouldn’t even give them a star.
Breaks my heart to have had experience business exchanges.

I attempted to amend the wrong doing and irregularities caused by the companies inconvenience but company and owner made a mock of the situation.

The Internal Documentations are altered and falsely reported no one ever has answer to it and the staff will reply by its notated

I agree no integrity or honesty.

Don’t waste your time or money buying a used appliance from this junk yard. You’re better off getting something new!

Landlady requested visit for my fridge. I was busy at work, they left me each day one pleasant voicemail to schedule time with me. I called finally on Friday back and they were so lovely, they would be able to send me someone right away same day! I asked for coming Monday for my day off. They called me the day after - Saturday to confirm time for Monday 2pm-5pm window. Gentleman came 4:30pm, was highly professional, wise and investigated properly and answered all my questions to my satisfaction. I had a problem with loud screaming noises for 6 months although it works, I got woken up numerous times at night due that. He confirmed it was compressor and it is old fridge, replacement of it will not be worth it and said for sure new fridge is the best option. He was beyond and above, so wonderful, he also speaks Spanish. Customer service excellence plus knowledge, this is the company you want to give a call. I would rate 6 starts if there was an option. Thank you.

As a multi family unit property owner this place is great as it offers low cost solutions and repairs. It gets expensive replacing things like stoves at $600-800 especially when it’s not guaranteed a tenant will take care of it.

I probably would not buy here for my personal residence because I have never seen any appliances that I personally would prefer to use and items seem moderately used.

I bought 9 or 10 yrs ago and just went and bought both again! I am so happy with them they greet you at door with a smile showed where item wanted and ended up with both a washer and dryer ( which needed). I am a DAV and recieved a discount! This is the place to go people and it will be delivered with a small fee. I am truely happy with them!!! Thank you Magnum you made my day!!!

I've used Magnum for appliance repair for several years in my commercial businesses and at my residential homes. The repair technicians have always done great work and the prices are fair. Unfortunately, today there were 2 incidents of poor customer service while trying to make an appointment to service the washer at my grandmother's home. Teach your staff or specifically , Shyla, better comprehension and customer service skills. Very disappointed in the way I was spoken to especially since I try my hardest to be respectful and considerate of people in customer service because I know they can go through a lot.

If not for this bad experience they would be 5 stars.

I do not recommend. My apartment complex has a contract with this company and they take forever to complete a service request. My washer has been broken for over a month and 1/2 instead of listening to me about the error code on the washer, the technician took it upon himself to order a completely different part. Now my washer still isn't working and the technician came back and said it's the motor so now i have to wait even longer to resolve this issue. I have now been without a working washer in my unit for nearly 2 months. Companies don't contract with them.

Always responsive and attentive! I’ve used Magnum multiple times in various cities and they’ve always done a great job as a reasonable price . Appliances sold have also worked for years with no issues. Recommend!

Renata was amazing to work with. She’s very friendly and knowledgeable on all appliances. It seems like a family business which makes it even better to work with and support local.
We were able to get a great working stove and dishwasher on the spot, delivered next day and haul away the old ones.
Keep up the great service!
John and Van Janho
Margate, FL

Horrible Service not integrity.
Lack of honesty
Please right down time date and staff you speak with record your conversations

And go to the show room and play it for them so they can see and hear them self like the whole system is a fraud.

Appliances that are new and used please double check for yourself.

No respect for clients time

I have a neighbor that has complained so much about there appointments scheduling department scheduling deliveries to his home with out him knowing and my tenant also complained about the same thing.

Do business with them at your own risk

THE SCAM is to sell appliances that are not just used but have bad parts. So every few months it's a 95 dollar service fee plus parts. Every 5 months my machine breaks. The first two times I thought it was bad luck, the third time I got wise. So far I've spent 300 dollars in "service call fees" plus roughly 400 dollars in parts. Plus the original price of the machine that was in "good condition". Buy a new machine or find a different company. Stay away from this one.

I typically hesitate to leave negative reviews, but after my second experience with this company (sent by my landlord), I feel compelled to share. They arrived and diagnosed the problem, but they never have the necessary parts to fix it. It feels like a strategy to collect more money for a second visit. Once they determine what part is needed, the communication becomes unclear. When I ask when the part will arrive, the answer is always vague—no idea, no timeframe, just that they’ll contact me when it comes in. I recommend seeking out a different company that can communicate better and resolve issues more efficiently.

I have used this company twice for a dryer. The first time I told them by phone and emailed them that I need a dryer repaired. When the repair guy showed up 40minutes late he stated that he couldn't look at it because he won't lift it by himself. I took time off work and drove an hour to get there. They knew that it was a stacked dryer, the type and had all information to consider sending 2 people then, but they didn't. They sent out another man 1 hour later so two of them looked at it and told me that I should buy one from them instead of repairing. I did.

2. The dryer I bought malfunctioned within warranty. I forgot I used them and called another company for service. I paid $289 and just showed them pictures and procedures that were done. I asked them to please pay that. If they even paid half of that I would have been okay, but they paid nothing. The part malfunctioned under warranty and they would have had to repair it and put parts and labor in it anyway....I will never use them again!!!

When our washing machine quit draining, Magnum was able to send a technician out quickly. Unfortunately, his actions didn't inspire confidence that he knows what he is doing. He diagnosed the problem with the washing machine as a faulty motherboard, so we paid to order a replacement and scheduled a follow-up appointment to have it installed. However, after it was installed the problem persisted. His response was that, "the washer actually has two motherboards so it must be the other motherboard that's faulty, but it could also be the pump." When we pressed him on why he didn't tell us this initially, he replied that he just observes the problem and the parts manager back at the office actually determines what the problem is and orders the necessary parts. Then, after he reassembled everything, we noticed that the washer tub was full of water from the test run he did after the motherboard was replaced. He was going to leave and not drain the water out, so we insisted that he manually drain the water, which was the condition the washer was in when he arrived. He didn't like being confronted but, rather than apologize, he remarked, "I guess you never make mistakes. You must be perfect." This came from a contractor who I paid to be there! The next day we called the office and got a refund for the motherboard, but I still spent $95 for a service call.

I bought a refrigerator from here and it’s been a great experience from start to finish. The staff helped me find one that fit my kitchen perfectly and it works like a charm.

Great 1st time experience with this company. We had 3 appliances needing service and Neville, the technician, got them all repaired for us. He was very professional, knowledgeable and friendly. We would highly recommend this company.

Compliments for Magnum Appliances and their service repairman Neville! I've used Magnum Appliances a few times for my side by side refrigerator freezer. This time I thought it was finally time to replace it and fork out the $1,000+ for a new refrigerator. After reading all the bad reviews for new refrigerators I decided I will give it a shot to see if my refrigerator can be fixed. I contacted Magnum and their repairman Neville came out on a Saturday. He solved the problem, a clogged drain line. That solved all the problems I had. Only cost was the service call. Money well spent! Thank you Magnum & Neville for getting my refrigerator freezer working again and saving me more than a thousand dollars!