Home Services reviews in Margate, Florida
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Was really happy with the service they provided. I've tried others and was annoyed at the lack of attention to detail. They did the job and on time! Definitely would use them again and recommend.
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Excellent job cleaning my vacation rental property - very thorough and left the interior arranged as requested. Thank you! :)
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Every time I use Sun Cleaning they do such a great job that I'm smiling for the next few days because my house is clean and fresh! I highly recommend Sun Cleaning for all your cleaning needs!
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I have been using Sun Cleaning for over two years and could not be happier with their service. They are always punctual and do an amazing job!! They are a pleasure to work with!!
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I really appreciate the work this team does on my vacation rental. They leave it looking exactly the way I want it. Excellent work; thank you!
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Marsal and Sonia were wonderful, they did an excellent job for us. But they did not do our fridge or windows. I'm guessing that is not part of a deep clean. They did however fold our cloths which wasn't part of their services. :/
We'll be back! -
HORRIBLE HORRIBLE HORRIBLE!!!! I had called in the day before requesting that 4 people come in the next day for deep cleaning. The next day 2 people showed up. I called Sun Cleaning and asked what happened to the 4 I requested and the lady that answered was very rude. Yelled at me and even hung up the phone twice. This is ridiculous!!! Ive been a customer of Sun Cleaning for years and this is how they treat loyal customers??!! VERY RUDE!! CAN BARELY SPEAK ENGLISH!!!
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Terrible service, beware of this company Sun Cleaning. Completely unprofessional service second time we had a major issue. First time they would not wear masks during COVID as we repeatedly requested they do so for our family’s protection. This time we cannot continue due to a second unprofessional experience.
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I’ve hired this place twice to clean my house and the 1st time they did a really good job but the second time they did a HORRIBLE job and then I told her that I rather the First Ladies who cleaned my house good the first time . Then I asked can I get a discount for the next cleaning she said no because they said they did a good job . The didn’t wipe anything down , they didn’t clean the toilet . And basically the whole job was subpar and I expressed how disappointed I was as a returning customer and she didn’t care to fix the issue or compensate me for it . Please don’t book with them . They don’t care about customer satisfaction at all .
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A friend told me about this company and after reading some reviews i was hesitant but trusted my friend. I could not have made a better choice. The young lady at the call center is super nice (which is not common from people in call centers) and she is very accommodating and has even fit me in with last minute appointments when there are openings available. The maids are proffesional and very thorough. Communication is important so any particular thing you might need let them know and they will accomodate as best as they can. Looking at some of the reviews its clear some people are a little unrealistic and get mad when they dont get their way or dont communicate. Try this service for yourself and you wont regret it!!
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We only use and trust Sun cleaning in our home! They are always super professional, on time, and very thorough. If you’re looking for a company that you can trust in your home and will do a great job, look no further!
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I have a condo in the south Florida Ft. Lauderdale area and have used Sun Cleaning services numerous times to come in to clean my condo. They have been professional and trustworthy and leave my place looking clean and tidy. I'd recommend to anyone looking for maid service in the south Florida area.
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The cleaning ladies broke one of the slats in the verticals in my bedroom. They put the cleaned slat in with extra slats to not bring to my attention that they broke the slat from its clip bearing. I didn't realize vertical slat missing (broken at the clip at the top) till I closed the blinds that night. Now that I call the office about this matter the office manager wanted me to talk with the ladies about what was broken. I didn't feel comfortable to be put in this position. When now I should've had them come to my house to show what was broken by one of the cleaning ladies.
Now that the manager called the cleaning ladies the cleaning ladies lied. They made as though we had a conversation about the broken slat and I said not to worry about it. Right! Outright lies, when we had no such conversation. If we did why would I be calling to inform the manager of the broken vertical slat?
Then I mention to the manager how perhaps they are afraid to lose their job (when it's a simple thing). The manager said how they aren't afraid to lose their job because if something is broken they tell her and the company fixes it.
Do not use this company to clean your house because if they break something they won't admit to it? Then what they break becomes your fault for using their cleaning business in the first place.
I'm going to report Sun Cleaning to the Better Business Bureau so others will know what type of company they are dealing with.
This is very sad when they do a good job cleaning. But if a person (business) isn't honest in their dealings with their fellow human beings it makes no difference what a good job they do when their integrity is in question. -
I hired Sun Cleaning to do a move-in cleaning service for my new house. While they were on time and did the job in three hours as promised, the house was barely cleaned. There was dirt in the corners, toilets were still dirty, dust was everywhere but, as honest people, we paid for the service even though it was not completed.
When I called a week later to complain, I was met with such rudeness from Pilar (manager and so-called owner), I was blown away. I initially agreed with her that I should have called right away but I was in the middle of a huge move, construction and organizing other contractors and workers to come in. Calling a week later was my fault, but I was still a paying customer who deserved to be shown good customer service.
The complete disrespect for a paying customer was astounding:
- Pilar suggested my husband call because he was the one who paid the women, I should not be calling to speak for him.
- I asked if they would come out and clean free of charge to make up for the time before and she blatantly said no.
- I hired another company to come in and clean up their mess and she told me it was bad business and a stupid way to spend my money.
- She told me I was a bad person for threatening to write a bad review and then hung up on me.
I asked who the owner was and she said she wouldn't tell me, then, after asking four times, she said it was her. If Pilar is truly the business owner, shame on her for treating a paying customer that way.
As I stated before, I will take the blame for not calling right away but for a business to not do anything to try and rectify a bad situation they caused is beyond me. Stay away from this company. I assure you, your money is better spent elsewhere. -
GREAT maid service, I have been using Sun Cleaning for over 4 years in my Ft Lauderdale home. They always are on time, and dependable. The girls work hard and I am very happy with the service. I highly recommend them.
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We needed our Coral Springs condo cleaned prior to our arrival and began our search from Connecticut. Sun Cleaning is one of the best south Florida decisions we have made! Their team is incredibly professional and friendly. They work to get everything completed within the time allotted are VERY, VERY trustworthy. In fact, we have had the Sun Cleaning team enter and clean our home while we are in Connecticut. Moreover, every nook and cranny, including our patio, is spic and span and smells wonderful. We LOVE this company and are delighted to have found them. We would be happy to provided references and details.
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I've used this service for the past two years, I've always been happy with the quality of work & I've never had a complaint. I've used the same team on a recurring bi-weekly service and have even referred them to friends and family. I recently moved and wanted to get my team out to the new property for a move-in cleaning but was told they were unavailable on the date I needed. I agreed to have another team come this one time and then continue my recurring service with my original team. This was a mistake.
1. The cabinets/drawers were not all wiped down. There was still dust/debris on and in some of them.
2. The stove still had a layer of dust on it as if it wasn’t wiped down.
3. You could feel the grit along the surface of the marble counters and tub which lets me know they were not wiped down.
4. The fridge was not done.
5. The floors do not appear to be mopped in the bathrooms as I could still see shoe prints from the shoes I wore earlier in the day.
6. The inside of the washer and dryer were not wiped down, there was still debris in the dryer.
Those are just SOME of the things I noticed upon coming back to the house. To make things worse, they left my sliding glass door open, WIDE OPEN. Not even thinking to have closed the screen, I had so many mosquito's in the house by the time I got there around 9:00 PM!
I promptly sent an email to Sun Cleaning addressing my concerns. I was livid being movers were scheduled to come the following morning to bring our belongings. What a complete waste!
Natalia from Sun Cleaning called me early the next morning after receiving my email and scheduled the same team to come back to my home that afternoon to re-clean. I agreed to this solely because of my relationship with this company. Another mistake.
I will say this, the re-clean was fine. The ladies addressed all areas of concern. However, they had to maneuver around furniture and boxes and the movers who were coming in and out with their hand trucks. Not an ideal situation being we're in a limited space (1100 sq ft), but they did their best to make it work and I appreciated that. But the biggest slap in the face had yet to come.
I have never had a cleaning last more than two hours. Realistically, I've only ever had a 2/2, never larger that 1300 sq ft. We're talking a completely empty, brand new, never lived in apartment. I could have cleaned the property by myself in 2 hours. However, two professional cleaners claim that it took them 3 hours. I've never been so insulted. It's truly a slap in the face!
I called Sun Cleaning immediately the following morning when I noticed the $50.00 overcharge and spoke with Natalia. I explained to her there was no way these ladies were in my home for 3 hours (especially being the apartment wasn't cleaned accordingly the first time around). My recurring team has always completed my deep cleanings and regular cleanings within 2 hours at the homes I've lived in and/or referred them to. I explained to her I felt I was being taken advantage of being I wasn't at the property for the actual cleaning.
In the end, I told Natalia calmly if she was unwilling to do the right thing I'd have to cancel my recurring service. Her response: "No problem Ms. Guillaume, I will cancel your bi-weekly service". So the $50 (for time that wasn't worked) was more important to them than the $2,000 that's made off my recurring service for a year? How can I willingly support or recommend a business who treats their long time customers like this?
My advice to others: Find a company who cares about their customers. -
I searched for a local residential cleaning company, and my cousin recommended Cleenora Maids and Cleaning Services Aventura. They did not disappoint! They completed the job quickly, and now my place is ready for the event I was preparing for. Thank you!
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We are new to the Fort Lauderdale area and found Sun Cleaning and tried them out. We were very happy with the service we received. The people were very friendly, which means a lot as I am Texas native who is used to southern hospitality and was impressed.
More importantly they did an excellent job on the cleaning of our condo and we will definitely use them again! Once you find someone who is great and trustworthy you don't let go.
Thank you for all your hard work - we definitely appreciated it!!! -
Highest rating for the incredible work provided by Cleenora Maids and Cleaning Services Doral today. They did a deep cleaning service that I needed for my messy home. I can say that your cleaners were well-trained and an expert in the field. They are nothing but the best for me! Thank you so much!
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Hands down the best company ever!!!!! I literally called for a quote on 10/4/22 and they were out cleaning my house the next day and did an amazing job. I had the pleasure of having Monica and Alejandra and they were just so nice and professional the whole time. My kids are super super messy and they literally left their room unrecognizable. I will recommend them to anyone and I will also be retaining them for maintenance to come every 2 weeks. I do not regret calling them. Sun Cleaning you have me as a customer for life. - Diana -