Reviews of local pros in Medley, Florida

4.4 based on 508 reviews Back to the listing
    5

    Amazing attention, very professional, great prices. I will keep doing business with mini splits and highly recommend this to anyone without a doubt.

    5

    I operate a few short-term rental units in Naples Florida. Since May, I contacted three AC companies trying to purchase a replacement HVAC unit. One company that I shopped from before sent me a broken unit , a second company where I purchased multiple appliances in the past, have me on a three month waiting list - never stated that at time of ordering, and a third would call me back- I still am waiting. Not so with MINISPLIT4LESS . My calls were immediately answered by a live person- not a machine. The staff was so.. polite, knowledgeable, and patient. All my questions were answered truthfully. My shipment arrived on time as agreed( 3) days, and delivered by
    R+L freight as I promised. The freight driver, RICO, was polite, friendly and accommodating. My HVAC, Hunter cooper 1500BTU is very attractive and will definitely fit my need.
    Thank you all for the good work,

    Rachael Miller,
    Manatee bungalow, La Casa Colada
    Units F182-280
    25000 Tamiami trail
    Naples Florida, 34114

    1

    I went looking for the place on my map, and I found I have to order online. 🙃

    5

    This company is terrific! Max was so helpful and didn’t seem to mind being pestered with all my questions. We were first time users of mini splits and had lots of questions. Max was a huge help! The system came all wrapped up nicely and came very quickly. we are very happy with our system , it is working great!
    Thank you so much!

    5

    Ive purchased several mini split units from minisplits4less. Max in sales has been top notch in communicating and following thru on orders. The products they sell are top quality and comparable to more expensive brands. You will save and have piece of mind purchasing from this company. They support what they sell and work with homeowners and professionals.

    5

    Ordered A couple of cooper and hunter units from them on Amazon. It all arrived on time and in perfect condition. I installed everything myself and it all works as it should. I’m glad I went with them, it saved me a chunk of money over going with LG and buying a branch box . Thanks for helping my massive DIY project.

    1

    Update: the person I was reaching out to is no longer with the company and several months went by and I lost the receipt w/the tracking number. Still doesn’t explain the days I called and nobody answered the phone…. The package went to the address they sent me and somehow they Kinda refused to check inventory!! Crazy, $143 store credit. I would like my refund.

    This place will not return my phone call, nor my emails after I returned a thermostat to them. I was never refunded! I’m out of almost $400

    5

    Was really impressed with customer service and how they treated my business. Clean and good business, looking forward to doing more! Thank you guys so much ! Products are DURABLE!!!!

    5

    MiniSplits4Less did a great job from purchase through delivery. The unit was shipped flawlessly and arrived on schedule. And MiniSplits4Less even honored the Amazon day pricing, even though the unit was purchased the week before! I couldn't be happier! And the unit is performing well even in the Texas summer heat.

    1

    Buyer beware, we ordered a commercial 4 ton mini split, the morning of delivery I called to ask if they knew when the was to arrive ( 600+lbs ) so we have the mne to unload it, my wife called said the truck was at our house (right around the corner! ),the driver said he could not! so we got our men to go and load it up (2 trucks ), anyway after all that we needed a longer hose, so we called and ordered it received the tracking numbers (delayed )so I called and the hose was sent back, THIS IS HOW PETTY THIS COMPANY IS THEY SAID THAT SINCE THE SHIPPING COMPANY SCREWED UP THAT THEY WERE NOT GOING TO HONOR IT AND PLEASE BUY SOMEHERE ELSE!
    Oh by the way I did and it was less expensive and free shipping! home electric

    5

    This company is wonderful to work with! We had an issue where the shipping company damaged our product and even after the 30 days, they sent us a new product. Highly, highly recommend this company!! They were so kind and kept their word with everything they said! Thank you MiniSplits4Less!!

    5

    Excellent attention from the sales people and the units so far meet my expectations very well.

    1

    We bought a Cooper Hunter 48,000 BTU mini split system and in the past two years we have had nothing but problems out of this unit ARJ mechanical is the company that did the install They don’t service their equipment we can’t get them on the phone. They have never turned in the warranty registration cards and we have paid many times to have other companies come out and figure out what’s going on with it and it still doesn’t work right. We called Cooper Hunter last time with another technician and we were told that because the registration cards were not sent in that there is no warranty. I would not recommend this unit or mini splits 4 less to anybody save your money and call local so the company that installs your unit will be close when problems arise

    1

    Be very careful. It can cost around $1000 to return plus potential %20 restocking fees. I just needed to exchange the head from cassette to wall mount do to sizing.

    5

    Jennifer R. was extremely helpful and considerate of my situation. She displayed the qualities that we all hope for when calling customer service departments. She worked quickly and efficient to resolve my situation the same day. As 3-time returning customer, I will not hesitate to buy from them again. Thank you Jennifer R.!!!!

    5

    C&H mini splits are generally pretty good units. But I had one just one and a half years old that developed a leak in the wall unit. I sent video showing bubbles on the coils and they would not honor the warranty and had to pay out-of-pocket for a replacement. BTW - MiniSplits for Less is great to deal with and I don't blame them for C&H not honoring the warranty.

    4

    EDIT: I still highly recommend the company Mini Splits for Less but STAY FAR AWAY FROM THE BRAND THEY SELL “COOPER AND HUNTER” by Comfortside. Over the past 2 years of owning a Cooper and Hunter system my control board has gone out 3 times and the compressor has blown 2 times with multiple failures and issues causing me to have to pay for shipping for parts and expensive repair bills from my hvac company. Comfortside is horrible to deal with and doesn’t care about it customers having to front these constant expensive repair bills due to their horrible quality of product. DO NOT buy Cooper and Hunter brand or you will regret it. Spend a little more upfront for a quality brand and system to save you thousands and many headaches constantly down the road!

    Mini Splits for Less has been awesome to work with! Not only do they have amazing pricing but their customer service goes above and beyond to make their customers happy. Would definitely recommend!

    5

    We ordered from this company via Amazon. They sent two outside units and no inside unit. I looked up the number to give them a call because we hired someone to install them and we were about to have to pay for nothing. THEY WERE GREAT!!! They overnighted the part that we didn't get so that it would be here in time to be installed AND they sold the other piece to my installer at a discount. He was happy, we were happy, and they get a 5 star review! Customer service is not dead in Florida! Thank you MiniSplits4Less for taking care of your customers!

    1

    They will send you the wrong unit, not respond for five days after you have called the number on the packing slip and emailed through Amazon's link. And when you finally make changes to begin to accommodate the wrong unit they sent you they will finally call back. After their terrible "customer service" thing talks over you as you relate your frustrations at the situation they created. She will talk over you and accuse you of stealing the unit they sent you!?!? Next they set up a truck to bring it back but they can't even do that right so they reschedule. Treat your house like their own warehouse. Still haven't got the refund on the unit I am absolutely not buying from these clowns and waiting for them to get their trucks figured out so I can get a not insignificant amount of floor space back in my garage. And in case you still want to buy from these idiots, there is a good chance the unit that you get has already been returned from someone else's house before it gets to you

    5

    I want to share how happy I am to have found this company. From the moment you get in contact with them you realize how professional they are. I do want to give a special shout out to Kastalia for helping me with this whole process and guiding me through everything. Will recommend with my eyes closed.

    5

    I retired from the retail business so I know and understand the importance of customer service. Over the last decade I have noticed that customer service just doesn't exist anymore, until.....minisplitsforless! This company treats their customers with the respect customers deserve! They are amazing and if you are lucky enough to have Jenny as your customer service representative there, you will be so pleased with the respect, courtesy and overall appreciation of you as a customer. Jenny literally has restored my faith in customer service!