Reviews of local pros in Miami Beach, Florida

I had a truly terrible experience with this company, and I want to share my frustrations. My service was scheduled for 10 AM, but they didn’t arrive until 12 PM. The cleaning itself was subpar, and when I tried to call for assistance afterward, I received no response.

When booking, I was given a tentative quote based on the size of my home and additional services, which was $349. A few days later, I received an email with the subject line "quote," but there was no attachment. Instead, I got two calls at 9:30 PM—an inappropriate time for business—along with rude text messages from the company threatening to sue me for non-payment. I had not even received a proper quote or payment instructions at that point.

After numerous messages, I finally received a quote via email of $450, followed by a text with a quote of $400, along with a payment link and a condescending message saying I was being given "slack" despite not deserving it. After I paid the $400, I noticed charges for cleaning and a late fee, which I found unjustified. They even attempted to charge my card without my consent, despite my request for a proper quote before payment.

I initially intended to use their services bi-weekly, but after being called a thief for wanting a better deal, I reconsidered. It's hard to trust a company that fails to address poor service and resorts to threats instead. I’m sharing this review, complete with photos for proof, to warn future clients about the unprofessional treatment you might encounter if you choose to hire this company.

We had an outstanding experience with Michael and his team. They did a thorough and excellent job, particularly with the bathrooms. I think they went over and above to ensure the house was done the way we wanted and also to handle some organization. It was a great experience and we'd love to have Miami Elite Maids cleaning service regularly!

Great cleaning with Mike & Theresa. I was grateful to take an opening on a Saturday. They arrived in the two-hour window assigned to start. They went above and beyond, both with deep cleaning and tidying tasks. I was speechless seeing my place in such good shape. Solid service. I look forward to booking with them again.

I couldn’t be more impressed with the cleaning service I received! Every corner of my home was spotless, organized, and fresh-smelling. The attention to detail was outstanding, from baseboards to behind appliances, nothing was missed. It’s clear they take great pride in their work and truly go above and beyond. Highly professional, punctual, and thorough. I’ll definitely be using their services again and recommending them to friends and family. Five stars all the way!

Since my primary residence is New York, I rely on Google Reviews for real recommendations.
So happy I came across the reviews for Miami Elite Maids.
I can now enjoy my time in Miami rather than stressing over keeping our apartment clean.
Our apartment is also very white, so anything out of place is very easy to notice. After each visit, our apartment is always showroom ready and smells divine. Greatly appreciate this stellar team! What a relief!

Theresa and Mike did a Deep Clean and cleaned my balconies. The results were fantastic. They worked efficiently and were very friendly and professional. I would definitely hire Miami Elite Maids again.

⭐️⭐️⭐️⭐️⭐️
Miami Elite Maids did an amazing job! They took my booking last minute and still delivered top-quality service. The price was great, and everything was spotless. A special shoutout to Shara — she went above and beyond and made the whole experience perfect. Highly recommend! 🧹

Dave from Mr. Steemer came to clean my Mexican tile floor that looked like it had never been cleaned! We bought the home recently knowing the floors needed cleaning, I spoke with other contractors and decided to use Mr. Steemer based on the conversation. Dave was very polite and professional, after speaking with him on the job, I would also say he’s very trustworthy! Thanks Dave & Mr.Steemer, I have more work coming as soon as my kitchen remodel is done!

Bob M

Super quick, very good customer service and great handler! Smooth process overall, saved our banquet! Thank you Lior!

I'm glad to highly recommend Dr.Steemer service because the whole experience with this company was pleasant from placing my oder till the actual result.
We had horrible male cat's pee on our textile sofa in the living room. I did silly thing and tried to clean it by myself, but only worsted the situation. The sofa can be treated with the dry clean only.
Dr.Steemer representative asked for the pictures or the spot and pictures of all the labels we have on our sofa. After actual investigation of our sofa at home Dr.Steemer PRO gave as a fair quote altogether with detailed explanation on how the cleaning will be perform, what result to expect afterwards. We were instructed about after-procedure sofa usage. The sofa required the second treatment, what was performed by the specialist (free of charge). Now the sofa is almost like new.
Thank you very much!

The rep that came out was fantastic. He spent 6 years in the Israeli army which told me he was a good guy and I was right. He could not have been any kinder or honest with me. Can't say enough good things about him. Give them 5 stars. Don.McDeemott

WARNING! DO NOT USE THIS COMPANY! Only posting a 1 star because 0 is not an option. Have never experienced a more poorly run, unprofessional "company". Terrible from the start, Cancelled my appointment multiple times with no notice. Then, they cleaned my couch and absolutely destroyed it. The solution they used interacted with my couch fabric and left bright green stains all over the couch. They claimed to have filed an insurance claim for replacement but said it was denied. Refused to work with me to fix the problem. Issue went on for months, they started not answering phone calls and not returning calls. When they did answer, they often would hang up on me. DO NOT USE THEM!!!!

I contacted them to get my microfiber sofas and rug steam cleaned and they did an awesome job. They look brand New! I wished I remembered his name but he was super nice and friendly. Great price to get the job done.
I highly recommend them

Avi, the owner of the company and his assistant came and gave a quote for the job. They began the job immediately. They were able to remove some really nasty dog urine stains on my two fabric-covered sofas. The sofas look as good as new. My price ended up being more than I thought, since Avi said it required deeper cleaning than what was quoted to me over the phone. I'm glad I was able to use a local company to do the job. I would definitely recommend Dr Steemer.

I have toddlers and the couch was quite bit up. Looks like new again😊 Thank you!

I needed my queen mattress professionally cleaned, sanitized, and disinfected after 1+ year in a storage unit.
Between my email for a quote; Lior's call and Steven's execution of the job... 4 hours. They are #1 professionals!
Worth the extra dime.

I had Dr. Steemer come to my house last Friday to clean my carpet. And to make a long story short they provided good service. They were very professional, and were very descriptive about the problems my carpet had, and did a good job cleaning it too. Anyway I do recommend Dr. Steemer for those who are looking for an affordable price to get a good cleaning.

I have used Dr. Steemer twice and both times I have been very happy with the job he did. He cleaned many types of carpets and area rugs in my house. He was honest and up front about everything. His price was very fair and he stood by his word. I will definitely use them again.

Worker was on time,my carpet is worn with heavily trafficked areas. He tested the heavily stained area with solution to see if he’d indeed be able to give me the results that I needed , it worked. He explained the process, gave me an estimate, which was reasonable. He did a great job compared to other carpet cleaners I’d used in the past I was very pleased with the result.

I read the reviews after I met Avi. I was very hesitant after reading some bad reviews but after meeting with him I went with my gut and went through with the service anyway. He seemed like a very honest man. Very polite and informative with everything I needed done. My rugs were in very bad condition and even needed water restoration. I really wanted to take the time and leave this positive review because I’m completely blown away by the Amazing job Avi did! My carpets look better than when I moved into my townhouse 3 years ago! He was able to remove pet stains and water damage! Great price!!!! job of 3 rooms and one hall way was done in about 2 hours. I’m so happy I went with my gut and ignored the negative reviews. Will recommend to all my friends and family 🥰

These guys do an amazing job. Our carpets look brand new! They are very professional and courteous and very affordable! If you need your carpets cleaned, do yourself a favor, and look no further than Dr. Steemer!