Home Services reviews in Miami, Florida

FAR MORE THAN I EXPECTED! I recently bought a larger house and quickly found there was far more to clean than I had I time or patience to attend to. I called, scheduled an estimate, and within the week my home was spotless! They even bring a checklist to make sure every nook and cranny is cleaned to perfection. I especially appreciate that they show up on time and bring their own eco-friendly cleaning products.

Thank you again! I didn’t know our glass shower could get so clean. I really appreciate your teams.

So far my experience with this company is beyond my expectations. Gisela, Elizabeth & Maria are doing a fantastic job. There is a say that no one will ever clean your house like yourself, well let me tell you since these ladies showed up that is no longer the case. Every request has being fulfilled, prompt response when texting, they also pay attention to little details like when they do towel art figures with my towel kitchen which my daughter loves! Keep the good energy and thank you for giving me the opportunity to spend more time doing the things that I enjoy 😊

I used them a year ago and I had a very negative experience. They do show up to work and the ladies are great, however they are given 1.5 hours to clean the whole house. The owner of this particular branch was absolutely disrespectful after I had many complains and evidence of spots that were not cleaned appropriately.
I clean my house and if I hire a service I want someone to deep clean and maintain my house not to simply wipe down the spot without paying attention to detail. I had a lot of fluctuations of ladies, which told me they weren’t very happy there, otherwise why so many left? I wouldn’t recommend.

The Cleaning Authority exceeds my expectations every time!
i am more than satisfied with the service. Not only my house is shining when i came home, but also the customer service is amazing. I had a few doubts and they were so kind to help me. It is good to feel you can rely on a company that is working inside your home. Everyone is so professional,
Thank you very much and keep up the great work!

Im here +4 Years later, a still loyal customer :) I just wanted to add that now that i have a little todler, their service has been a key for my mental health. My todler can play on the floor and i can rest assure everything is clean and ready. And the best part is that they help me out of the messes she creates! Thank you again!

this was my first time trying out a cleaning service like this, and I’m super happy with it! Everything was easy, and the team was super professional, which made me feel totally at ease. My place looks amazing, and I’ve already booked my next appointment

From day 1, Fiorella was very helpful, accommodating and professional. The ladies have been very responsible, kind, respectful and are great at what they do. They are quick, very thorough and care about doing a great job so you are satisfied. I highly recommend them and their technology is top notch.

We have used The Cleaning Authority for 6+ years. They were so professional and punctual when we lived in Jacksonville that we looked to see if they operated in Miami when we moved here. They do and and I’m so glad!

We have service every other week and our team is amazing. The women are incredibly hard working, efficient and nice. Communication with the office is easy and I can honestly say we have never ever had a single issue with the company. How many places can you say that about? People always comment on how clean our house is and I give The Cleaning Authority all the credit.

* If anyone is hesitant about using a cleaning service during Covid, don’t be. The ladies arrive in masks and wear them the entire time. It’s just another example of how courteous and professional they are. This is also a woman run business- so important to support!

Cleaning authority ladies Olly and Niurka are amazing. They are very professional and pay attention to detail when cleaning. They always do a great job cleaning my home.

Very pleased with the cleaning of my house!!!👌
Thank you to Yane and July for your kindness and all your help🙏

I have been using the clean Authority for 2 years now. They clean my office and my home! I love the fact that there's always two people in my home so that there is accountability all around.

Their system of deep cleaning one focus area every cycle works perfectly. They're very flexible with their scheduling and accommodate my request for specific time slot every two weeks.

There's always one person of the crew who has cleaned my house previously so it's never surprise with new people showing up and walking around like they're clueless.

I highly recommend the service!

UPDATE: I wrote the review below 4 years ago. I still use them and they are still going strong. Highly recommend.

Highly recommend. I have been using their service for over a year. I have used several cleaning options in the past, such as professional and individual services. I can attest to several things The Cleaning Authority of South Miami does well. First, they provide a list of the places in the home which will be cleaned. This gives you an opportunity to hold them accountable for any areas missed. Second, they send 2-4 women at a time. This works well as many hands make for light work. The ladies are not exhausted nor over-extended. It is evidenced in their demeanor as their temperament is joyful and in good spirits. Third, not only is it affordable, but they also include their own cleaning supplies, which will save you monies as well. Lastly, they do not have a high turn around ratio of the staff. If requested and if possible, they will send the same ladies whom already know your home and your preferences. IF you have any concerns over less than par cleaning, all that is needed is one text message to the owner. The one and only time I had a concern, one simple text was all it took. I contacted the owner, let her know that areas that were missed. She humbly apologized and it never happened again. They stand by what they promise.

The cleaning group did a very good job. They were very thorough and careful.

Very good service, great communication and my home is very clean.

I have used The Cleaning Authority for the last 2 1/2 years. I want to thank the team, the supervisor and management for all their hard work and understanding of my situation. Multiple times at a moments notice I have had to ask for schedule change and they always have been able to Accommodate me. The Cleaning is Always detailed and thorough a fantastic job! All the ladies are Polite, Respectful and professional. My home smells fresh and is extremely clean after they’ve been here. I love their work ethics. Thank you for all your Hard work in keeping my home clean. I recommend The Cleaning Authority to have a beautifully cleaned home. 😊

9/26/25
Oli and Niurca,
You are a great Team of hard working ladies Thank you so much for such a wonderful job!
You always do a great job and have such great attitude.
>>Please try the Cleaning Authority, they are great!

I always get the best professional treatment, and I have the utmost respect for the crew. They are all professional and courteous!
My home is clean ,smells awesome ,organized, and perfect. Try The Cleaning Authority, you will not regret it!

Again, and all the Time the service I receive is outstanding.
Oli and Niurca are outstanding. Try The Cleaning Authority, I have had them coming to my housefor a while now and they do a consistent and professional job all the time.

The Cleaning Authority Again and again demonstrates they are great! Especially Oli's Team!
I use their services bi-weekly and it is consistently excellent.
I can assure to you that they are still the best! I really recommend their professional business, you get cordial and wonderful service, My house is so clean when they leave. It smells great and looks wonderful
I can say over and over, the ladies that come are absolutely the best. My home looks amazing when they leave.
Thank you Oli and Niurka for your hard work, and do a great job
You continue to be the best🌹❤️

Excellent work! They are quick, efficient and thorough. Love having beautifully clean home when they leave!

After 2 cleans so far, I’m really happy with this service. I like that the team is reliable and that there is oversight and customer service for the business. Great value compared to other service providers I have tried that have not worked out long term. My friend has also been using the service for years and remains satisfied.

Yanersy's team is excellent. They are very professional and hard workers. I love the way they leave my house and the clean smell. I would like to keep this team for my service. Thank you.

I’ve been using The Cleaning Authority for a few months now and am very happy with them! The teams are very nice and very professional! They come in and get my house clean and shiny in no time! Dealing with the office when needed is a pleasure! They are very responsive and friendly and look to make you happy with their services! I also really love the app which makes it easy to keep track of when the next clean will be and make changes if necessary!

I'm here taking care of an elderly gentleman. The primary areas to be cleaned were his bedroom and bathroom, as well changing his bedding. I scheduled an estimate and they never showed up. After contacting them, they said they were here months ago (unknown to me) and turned down the job due to clutter. Had they shown up, or even asked me about it beforehand, they would have seen the home has since been remodeled inside and there is no more clutter. Thanks for wasting my time.

Great experience! The ladies were friendly and left my home spotless. Loved the little touches and that a quality manager came by to check in. Super easy to pay through the app. Definitely recommend!