All reviews for Optimity Window Cleaning

We were recommended Optimity Window Cleaning by a close long-time friend and neighbor. The service professional arrived on time, meticulously and safely cleaned my impact windows and framing using a really neat cleaning device, and completed the job for a reasonable price and to my compete satisfaction. They were careful while removing and re-installing the screens, which are quite fragile and easily damaged. I thereafter referred them to my father-in law to bid on his impact windows and doors as he was interested following observing our services being performed. I would certainly repeat business. They are professional, diligent, communicative, responsive, and again, meticulous. Satisfied Customer here! Highly Recommend them! Thank you!!

Extremely happy with my amazingly clean windows, thanks to Vlad at Optimity. He was very punctual and thorough. We will definitely use them again, as we have in the past. Thanks Optimity!

Optimity did an amazing job cleaning my windows. I hadn’t had it done in 9 years and a few of my windows had terrible water stains from the sprinklers. They were available quickly and communicated with me through the entire process. Pricing was great and they use purified water and steam so you don’t have to worry about your plants or pets. I will use them again and not wait so long next time.

Great job! My windows look fantastic. I highly recommend this company. The technician who cleaned the windows was thorough and did a very clean job. I was concerned I would have steaks on my walls but there were none. Will definitely have them back next year.

Optimity did a wonderful job cleaning my windows. Living in Miami our windows get very dirty and are difficult to clean. When Optimity finished my windows were sparkling. They look great. I highly recommend them.

Amazing company, we are very with the results! You can see a huge difference and Vlad was very professional and incredibly thorough! Highly recommend if you're looking for a window cleaning company!

Thank you so much Vlad for your amazing service. Much needed. We don’t see the window anymore:-) just the view

Very pleasant and professional employees. Next time, I would like a couple of windows washed on the inside as well. This is a new service I was unaware of.

I used this company for the exterior window cleaning. Very professional, fast and good value. The house has 30+ windows, and all of them look like new. Totally recommended

For the 2nd year Optimity Window Cleaning is simply outstanding! The team arrived on time and worked efficiently, leaving no streaks or water spots behind. Our windows have never looked so clear and sparkling! They even took extra care to make sure everything outside our home was treated with respect. Thanks!

Professional, one time, did a great job. Easy to pay - offers many options. Highly recommend.

I've used Optimity the last 2 years and they've always gone above and beyond with a smile on their face. Very professional, and Vlad is the best!

I was a little hesitant at first, but decided to take a chance. The company actually did a very very good job on the windows and all the glass sliding doors in my house. They were here on time and finished in less than three hours. Can’t imagine anyone else could’ve done a better job! Thank you!

Excellent service from start to finish! The crew was punctual, thorough, and left my roof, gutters, driveway, terrace, and windows looking brand new. Highly recommend this company for quality and professionalism.

This is the third time I have used Optimity Window Cleaning. They do a great job and I will use them again. Highly recommend this company. Friendly and efficient. Today I had pressure washing on all pathways.

Excellent services, I continue to use due budget friendly, on time, dependable, excellent work quality. Home is spring clean ready. Ruben was very thorough and detailed. Highly recommend.

Great company! Fast and fairly priced. Puntual and customer satisfaction is #1. A hard find in this town..thanks guys for your great service!

Great experience from beginning to end. On time, great communication, and very professional, not to mention very affordable. They were careful and left everything spotless—no mess at all. Will definitely use them again!

I had been using a different company for many years. When I called to schedule an appointment with a new owner and management I was told they no longer serviced Key Biscayne. I tried one other company called Pinks Window Cleaning but got too many red flags and went over to try Optimity Window Cleaning. After several conversations with Benjamin I scheduled the interior cleaning for a 2 story townhouse. It is necessary to have an extended ladder to get to a few of the balcony's. I would have to say they did a beautiful job and were very reasonable even quoting less than my former company. I will use them for the interior in the new year. I highly recommend this company. And I never had any communication problems whatsoever. In fact, Benjamin took quite a few of my calls that day of service. And I read where one review was calling them scammers, etc. They are not only professional and try very hard to make everything right and the windows looking great but they were prompt and professional.

Had been wanting to do this cause we have a 2 story home, so when the young man came by offering a deal cause they were in the neighborhood, I jumped at the offer. My husband on the other hand, wasn’t sold on the idea, but agreed to it. Following day another gentleman came out (in the rain) and proceeded to clean in the rain. Due to rain, I really couldn’t go outside to check windows, but I saw him cleaning them and was in and out the rooms as he washed them, so I had no reason to think otherwise. He came to the door and advised he was done, I paid him and he left.

When we checked on the window and the frames from the backyard a few days later, I was so disappointed. Windows on the 2nd story were untouched. We were left quite disappointed!

UPDATE:
After our initial review, Thomas reached out, and after discussing, we agreed to give him the opportunity to make it right. Another appointment was made.

Gentleman arrived promptly and pretty much rewashed the windows including all the upstairs ones. They look great and we were left very happy. I rated them a 4 stars just because they had to come by twice to do the job, but I would recommend them!

These young cats are ready to clean your windows. Partner and front man Eli sold me on the service while explaining what would and what would not be cleaned. Make sure you know exactly what they are providing so you won't be disappointed later.

One of the technicians, Vlad, showed up at my door
15 minutes prior to our agreed upon appointment time. His punctuality was a welcomed surprise. I forgot for a moment that I was living in Miami.

Two and a half hours later he declared himself finished. After reviewing his work, I pointed out some spots which I thought needed more attention: window frame corners. He revisited all the windows again and cleaned the corners more intensely. There were some spots on my window frames (not my windows) that could not be completely cleaned and might perhaps require a pressure washer, a special descaling cleaner, or special tools to make them look like new again.

Vlad later pointed out that some of the scaling or staining on the window frames could not be removed with the Windex and cloth he was using. Again, I imagine a special descaling chemical of some sort might be needed.

Also, Optimity does not clean the weep holes in your window frames, so you might want to clean those out before you call for an appointment.

Nor does Optimity bring a shop-vac with them to vacuum out crevices and grooves within the window frames. Vlad did clean them the best he could though with his rags and crevice tool.

Additionally, Optimity will not be able to clean away any mold that might have infiltrated the caulking around your window frames. I don't know what to do about that.

My exterior window frames had not been cleaned for quite a while prior to the arrival of Optimity, so it's my fault that they will require additional specialized cleaning. General maintenance of all things, including windows, is a good thing.

Also keep in mind that Optimity will not be pressure washing your windows - which is also a good thing. The last company that pressure washed my house managed to remove some of the paint from my window frames. I have decided to repaint them in the near future.

Optimity uses specialized equipment which involves some sort of cylinder and brush system which connects to your garden hose. I stayed in the house most of the time, so I didn't really get to see this device in action.

Overall, I would recommend Optimity Window Cleaning. Just be sure to know what you are buying and inspect the results thoroughly before paying.
Also, take a good look at your windows and window frames to see if you need to perform any special tasks before calling Optimity for an appointment.