All reviews for National Service Pros

I couldn’t be more impressed with the service I received from Lorenzo Tamayo at National Service Pro. From the moment I reached out, their team was responsive, courteous, and incredibly knowledgeable. They diagnosed the issue with my AC quickly and explained everything in clear, simple terms—no jargon, no upselling, just honest expertise.

The technician Jorge Martinez arrived on time, worked efficiently, and left the space cleaner than they found it. Within hours, my home was cool again, and I could finally breathe easy. What really stood out was their professionalism and genuine care—they treated my home like their own.

If you’re looking for reliable, top-tier air conditioner service, National Service Pro is the team to call. I’ll definitely be recommending them to friends and family.

Thank you again for your outstanding work!

Amazing service ! Team is always willing to help and provide quick service. Our AC machine was very old and broke during the holidays and Luis was really professional and and gave us all information needed.
Angel was really helpful along the process with all the administrative support.

I recently had my AC serviced and was very impressed with the experience. The technician, Kevin, was extremely polite and professional from start to finish. He carefully analyzed the situation and clearly explained the issue with my AC—it was low on refrigerant. Kevin provided the proper solution, recharging the system as needed. The service was done efficiently, and I was especially relieved to find the prices were VERY reasonable. Overall, I highly recommend their services and really appreciate Kevin’s expertise and great customer service!

Carlos and Osvaldo did a great job diagnosing and repairing our AC. The attention to detail and communication was at a very professional level. And they cleaned up everything at the end. Highly recommended.

Justin was my pleasure to have to work on my unit. I have had multiple service tax come out, but Justin has been the first one to be so thorough communicative and professional. Outstanding individual that makes your company shine.

Today I had my first service visit from the Maintenance plan I signed up through National Pro Service. I can't say enough of how extremely satisfied I am with their service. Justin the Tech was absolutely the best, he was knowledgeable, informative, patient in answering my questions, went out of his way to explain what he was doing, and offered advice on how to care for the unit which was so very helpful. Justin arrived exactly at the scheduled time, he was professional, courteous, cordial and very pleasant, he is definitely an expert in his field, he immediately gained my trust, I knew I was in great hands, he went above and beyond to provide quality work. They always exceed my expectations. National Service Pros hasn't failed me yet, on the contrary I continue to get pleasantly surprised when I call them with any issues. They are all very reliable and accommodating they work with you not against you, and they are never pushy or make you feel that they are in a hurry to finish the job, they get the job done right the first time.

We just had another 6 month service for one of my family’s properties and per usual it was amazing! We have 4 locations on the preventative maintenance with National and for what you spend on 2 visits or less to Starbucks lol you can get this maintenance service. Trust it’s truly an investment! Do yourself a favor and get the most time out of your units. Today we had Jorge Martinez and he was another great tech! Super nice and informative with my in-laws tenant and beyond puntual. Thanks as always Carlos team. PS shout out to Amy, Arlene, and Amanda in the office. Always so helpful!

I had a positive experience with National Service Pros, particularly with the team of Antonio Flores, Alfredo Pena, and Huandiego Drombo. They handled the recent service efficiently.

The team managed the uninstallation and disposal of my existing water source heat pump, disconnecting it from the water lines, drain line, ductwork, and electrical. The installation of the new, factory-ordered system was completed, with connections made to the existing water lines, drain line, ductwork, and electrical.

I noted their attention to detail in sealing the supply plenum with aluminum tape and spray adhesive, installing the new system onto a metal uni-strut bracket for support (replacing the wood), and using new stainless steel braided hoses with brass fittings. The new Nest thermostat was also installed.

I also want to acknowledge Amanda, who managed the permit process. She kept me well-informed at every step, providing timely updates on the progress with the city, which was very helpful.

Antonio, Alfredo, Huandiego and Amanda demonstrated professionalism and commitment in addressing the challenges encountered before and during the installation. I would recommend National Service Pros for their service.

Tech Justin came by today for our 6 month preventative maintenance service. We love this service for the peace of mind and maintenance of our unit. Above all we love the customer service we always get from National. Great attitude, attention to detail, and top notch work. Thanks 🙏🏻

Very happy with the service provided by NSP. The technicians made two visits to perfect the work. Manager was very quick and responsive to my calls. Great job guys!

Justin was absolutely phenomenal with the service rendered! He went above and beyond! We really enjoy having him service our HVAC unit. THANK YOU National Service Pros for having qualified and professional technicians!

Ruben was skillfull and knowledgeable
He helped me properly sanitize my air conditioner.
Took the time to help and I appreciate it!

We had an amazing experience with this company. They answered on a Sunday and had someone out within an hour. Unfortunately, the unit was frozen inside so I had to wait until the following day to see if it could be repaired. I ended up having to replace my AC. But, In a few minutes, the service person had a detailed estimate sent to me electronically so that I can approve it and he could move on with the job. Andrew, Kevin and Antonio were very professional and had great attention to detail. They cleaned up before they left and treated our home like if it was theirs. Would highly recommend.

Excellent service! Justin came in and within an hour everything was inspected and taken care of. Our AC Unit is in great shape in large part to their continued service. Definitely recommend.

Super Professional and kind! It’s truly unique and unusual today to find a company that puts the customer first and foremost!
I would recommend to my Mom and Grandmother or any other family member and friends National Service Pros!!!!

Amazing service from Justin Speers, very
educated and careful. He listened carefully to my comments and performed a very thorough revision.

Justin, the A/C technician, was incredibly professional and took the time to explain every step in terms I could easily understand. It’s not every day you encounter someone with his level of care and clarity. National Service Pro is truly fortunate to have someone like Justin on their team.

I'll be recommending National Service Pros to anyone in the area. Angel was polite, professional, and promptly provided a proposal for the A/C replacement. We agreed to a fair price and set an appointment for the install. They arrived on time and were done sooner than anticipated. Overall, a very good experience.

Scheduled my first maintenance after being enrolled with National Service Pros monthly subscription.

Justin Speers, the tech that came out, made the visit feel comfortable and quickly removed all skepticism from the maintenance. He was communicative and was very intentional to do a great job, concentrated on things that added value to the longevity of the unit.

We decided to do a follow up vent and unit cleaning. Second visit, Justin came out with Huandiego Drombo and they did an amazing and thorough job. Again, they took their time, cleaned up after themselves and left us with a peace of mind that we were being taken care of.

Shot out to Justin Speers and Huandiego Drombo. So long they can continue to manage my unit's health, I'll continue working with National Service Pros.

Juan and Alfredo came by and were very professional and very informative. They gave me a full breakdown after doing my every 6 month AC check up. They are a great asset to the company and should be recognized.

Ruben was very professional and courteous. He came to my home, carefully assessed the situation, and provided several options at different price points. He took the time to clearly explain everything so I could make an informed decision. He was also able to pick up the necessary parts and repair my unit the same day. I truly appreciated his efficiency and excellent service.