Plumbing reviews in Ocoee, Florida
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Probably the worst experiences I've ever had with a plumbing company. The manager Mike was speaking to his employees on site as though he wasn't even a human being I couldn't believe this guy put up with this mistreatment it's got to be a reflection on the company there's no way people are happy with this type of person in charge. I felt bad for the employees but I wasn't going to have work done by people who were rightly upset with their boss.
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Had a water break the morning before I had to leave town, the plumbers showed up same day, $90 an hour for the plumber himself and a $45 travel fee to Winter garden. No emergency fees of any kind. Parts were very reasonable and work was on point. Would definitely recommend them for good work and very respectful workers.
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We had a major project as a pipe broke underneath the foundation of our home. The concrete inside the home had to be removed and new pipes run across the span of the property. They did a great job and really made me feel comfortable explaining step by step what was being done. They way the approached the project went a long way in relieving my anxiety. I would highly recommend them.
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Techs were not prepared when arrived. Took 2 hours because they had to go back to their office to get leak detector then charged my mom $300 to find a leak in 10 mins. And the owner then would not even speak to my mom about the techs charging her for the drive to the offices do back to her residence. He plainly stated that “she was trying to get something for nothing ”. Very unprofessional from start to finish! Also the customer service rep lied about pricing.☹️
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I had told them the problem, when the plumber got there he verified the problem and tighted the valve that was leaking all within 45 seconds of pulling in the driveway. He said, that will be $150, and went to write up the receipt. I asked what we should do if it stays to leak again. He said we would have to change the valve. I asked why we shouldn't just change the valve now. He said, he didn't know if he had the part, but he checked and he had one. He changed the valve in about 10 minutes and charged me $35 additional for the part. AWESOME! My complaint is that he should have changed the valve without me asking. If I wasn't assertive I would have paid to have a 17 year old valve tightened. If he would have changed it without me asking him to do the obvious thing, I would have given five starts and would be a happy loyal customer. Instead I don't trust this company to be honest.
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Not recommended. Hired them to unclog a toilet at my office because I wanted to support a local small business. They charge by the hour but don't disclose up front that it's a separate charge per person if there are two employees there. They spent half the time yelling on their phones, disturbing everyone in the entire office and not actually working. When they finally finished, they took twice as long and charged twice as much than anyone I've hired to unclog a toilet before. I tried calling the office twice to see if anything could be done about this outrageous bill or at least explain what was so difficult about this situation that took so long or cost so much with no response. I was still waiting for a call back when shortly after I receive a certified letter saying they are putting a lien on the building for non-payment and they also sent a copy to my landlord. Now my landlord thinks I don't pay my bills! Thanks a lot. I called and paid it over the phone to get it over with and expressed my frustration about what happened. The woman who took my payment seemed nice but still nothing was done and no call back. I will never use this business again.
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Terrible driver almost killed me on the turnpike do not hire at all