Plumbing reviews in Opa-locka, Florida
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The website states they provide free estimates. However, when you call, you are told you need to pay $150 for an electrician to come out.
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I'm currently out of State and cant get to my unit.
dealt with Tasco for the first time and I found the complete team very professional and executed the service order well.
Thanks for the peace of mind when I cant get to my second home. -
A five-star company for air-conditioning plumbing and equipment, from all standpoints – I started with the owner 30 years ago, and he is still there (when necessary) on the job every day with his employees doing great work at a fair price. No job is too big or too small, and each job gets the attention it needs – I can't say enough good things about this company.
Bill, Miami -
First of all, buy a vacuum cleaner for your guys to vacuum dust as it's created when you work in people's furnished homes; that’s what quality residential plumbers do. You don’t come in a home where people are living and do the job as though you were on a construction site, with no protective equipment, proper tools for cleaning or consideration for people’s belongings. Also, even if there was no pandemic, workers should wear booties when entering a residence.
Your guys closed the door from the bathroom to my closet but ignored the fact that it couldn't close all the way because it had a hanging shoe rack on it. So, they just ignored that fact and allowed my entire wardrobe and bedroom to get covered in debris. Thank you for that. Had we known, we could have removed the shoe rack so the door could be closed all the way.
Further, when we initially agreed on $385 for the job, there was no mention of an additional charge if you couldn’t enter the wall through sheetrock from another room vs. the marble where the problem was. You don't show up at someone's home and try to extort an extra $200 from them because you think you can get away with that because the people are desperate to stop a leak in their home “during a pandemic.” Totally immoral. Totally sleazy.
Not that this is even relevant, because it isn't, but it took your guys an extra +/- 20 minutes to go through marble than sheetrock. And, unlike your guys initially estimated, it didn’t take breaking up to 10 marble rectangles or so much extra time. That was a total exaggeration to make asking for an extra $200 totally legitimate. They quickly cut the proper shape opening on 3 rectangles. They should be able and prepared to work in bathrooms. They expected my wife to clear a totally packed walk-in closet in order to break through the wall to make their job a little easier.
After finally agreeing to accept the pre-agreed up price, paying them that and a tip both in cash, the boss, Frank, called the next morning and tried to bully us. Instead of apologizing for the whole ordeal, he threatened to put a lien on our property if we didn’t pay the extra $200. Tasco has now been banned from our building. Beware of Tasco Plumbing. -
Worst customer service:( I needed a technician to come evaluate why my ac wasn’t cooling. They kept giving me the runaround for 2 days until I decided to find another more competent company.
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Great company to work with. came the same day for an a/c issue. the office was so helpful on letting me know on when the tec would be there. and the tec was great. identified the problem, took care of it and cleaned up after himself. very professional and personable. zero complaints on this service. from start to finish! well done!
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! Beware !!!!
They didn't fix anything, charged double what they originally announced. Because they sent 2 guys, so it's double the price!!!!!
The problem was NOT fixed ! The horrible manager Angel called me a liar and said I must have put something in my sink to reclog it!!!!
He refused to send someone to fix the drain.
So we paid $350 for absolutely no service and to be called a liar on top of it.
Keep your money. Don't call them !!!! -
I have known Frank, an owner of TASCO for years and he is very committed to his clients and his staff. There are a hundred Frank stories where he has saved us money and looked out for us. I had my AC break down a few years ago and did not know that Tasco provided emergency service. The other company told me I needed a new air handler and so I got quotes from a couple AC companies and called Tasco for a bid. Frank came and told me they were trying to rip me off and my air handler would last a few more years and it just needed a cleaning.
Another time had a water leak water going everywhere and called Tasco in the middle of the night. Frank answered the phone, and came to fix the leak with his guys in the middle of the night. He even called in a water/mold remediation company and stayed to make sure that everything was done right.
I have never ever known anyone as hard working as Frank nor as honest. I would not hesitate to recommend him and do, in fact, to all my Clients. -
HVAC installations and valve replacements done professionally - correctly the first time - by a very knowledgeable and courteous team. High quality products. Tasco is terrific - I recommend them for residential (and I am aware they do commercial as well). Nice work and thank you!
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Worse customer service and communication. The staff was rude and they charge customers credit cards triple the amount that was agreed upon without any consent. DO NOT USE THIS COMPANY, we gave them a chance to correct the amount and the owner was rude and hung up.
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Charged my credit card without authorization. Not ethical.
They changed my hot water valve for $225 which didn't resolve my problem. They came back and said I needed to change my cold water valve as well. Since I didn't think this would resolve the problem we agreed that there would be no charge if this didn't fix the issue. As predicted the issue was not fixed. A few weeks later I saw a $250 charge on my credit card for the cold water valve. $475 later I still have the same problem I called about in the first place. -
Liked the email attention and response. Then the scheduling was ok. The service arrive as scheduled on time and finished everything what is was supposed to be. No problems with my new water heater. Will recommend them for sure
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We love Tasco and have called on them for years. They helped us with a remodel as well as service and repair over the years. They always respond when we call - weekends, nights, whenever. Are they the cheapest? Nope, but you get what you pay for in this business. If you need new equipment installed or need a repair done right and on time, give Tasco a call.
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Tasco and Frank have been my go to people for AC and plumbing. They are ALWAYS responsive and on time. They call while the tech is on the way too. Once they were early and the tech even waited for me! Always reliable, quality work and reasonably priced. I recommended them to my neighbor for plumbing and he thanked me for the referral.
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Had an after hour emergency, the main water line broke and Tasco was the only one that was able to send a technician after midnight and repaired it even though it was on a Saturday to Sunday hours. A follow up call was made by the owner on Sunday. Excellent service.
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This people are a complete RIP OFF like someone had already mentioned. They create numbers to charge and the assistant says that as a policy company they don't send an invoice with the price breakdown. This is called fooling your customer, as simple as that!
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The work was a simple one, change a water valve. They made the estimation so cost prohibited that I had to look elsewhere after paying $130 for the visit. As I expected the service I received from the second option I called was very reasonable, at least 1/3 of what Tasco was estimating. Look elsewhere if you want a decent and reasonable work done.
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Living in a Condo we relied on the recommendation of our Bldg Manager to have our Heat/AC Pump inspected and maintained.
Tasco sent out a mechanic the same day requested and followed up to ensure the mechanic arrived and performed to our pleasure. Tasco worked with our Bldg Manager to ensure that our system was healthy and in compliance with our Condo requirements.
They are very honest and direct. We asked for yearly maintenance and they explained it was not necessary, rather every few years to clean the pan and drain the system.
They also inspected our hot water heater as requested and indicated it was functioning well and replacement could be differed. They offered a quote for the replacement of our hot water heater as requested the next day.
Overall Tasco is a responsive, honest company and we will seek them when we elect to change our hot water heater and future maintenance of our Heat/AC Pump. -
Awesome service. Called for just A/C maintenance and scheduled an appointment, but called back same day and fit us in same day. Pleasant, responsive.
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Run if you don't want to loose your money and have no work done! They can tell you a thousand times their coming and they just don't come and make you loose your time. When they come they charge you but they don't do the work. They are a complete mess up. Very bad organisation. Frank and Wendy will always leave you waiting without doing anything you need. I repeat, suggest you to run from this people.
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Tasco Plumbing, and specifically Frank, Maria, and Ernesto, are a class act! Their prompt and professional response to our PRV issue was an amazing customer experience. Not only did they efficiently resolve the problem, but their fair pricing made the entire experience top-notch. Highly recommend!