Reviews of local pros in Palatka, Florida
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Robert from Southern Air was on time and ready to work. He was extremely knowledgeable, professional, and efficient but also paid attention to every detail of the job. Any questions I had were answered and expertly explained. It is comforting to know you can still get work done right.
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Southern Air is a very professional business. They have excellent technicians, Justin being one of the best. They have been servicing our unit for the past several years and we have no complaints. I have recommended them to many friends over the years. Justin, thank you for a job well done.
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They do a great job all the way around from our installation a few years ago and the services checks! Everyone is so nice and helpful, communication is great and I recommend them to everyone for A/C needs!
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Robert is an excellent HVAC technician! I have been using Artic Air for years and became disgusted with their high pressure sales tactics. Robert handled my questions professionally-very informative. I highly recommend Southern Air. If I could give 10 stars I would! Thank you to the entire Southern Air team for their professionalism and prompt response.
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Robert is awesome! He went out of his way to make sure my AC is working as it should. Some people may have just brushed it off, but he replaced a part that wasn’t drawing the correct amps. Replaced the part covered under my warranty. Very professional and honest work! Thank you for always providing honest and professional service!
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From start to finish I had a great experience. TJ came out to my house to give me a quote on a new HVAC system and was great. David and Andrew came out and installed our new unit. They were professional, polite, on time, knowledgeable and patient with all of our questions. The new system looks and sounds great.
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Robert arrived in short order to an unexpected AC/Heat thermostat issue on a late Saturday afternoon. After initial trouble shooting, he was able to trace the cause to a unique mishap within the outside unit. Throughout the process he was professional, courteous and engaging in keeping us informed during the repair process. He proved to be a superb technician and a person of great character - 5 star.
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We’ve had a great experience with Southern Air in Palatka, especially as members of their Comfort Club. It’s been a really great value for us because a technician comes out twice a year to check everything over and make sure our system is working well and staying on track.
This most recent visit was with Dylan, and he was excellent—professional, thorough, and easy to talk to. He cleaned our vent and spent real time going through the system to make sure everything was running exactly as it should. You could tell he cared about doing the job right, not rushing through it.
Highly recommend Southern Air, and if you’re considering the Comfort Club, it’s absolutely worth it.