Reviews of local pros in Pinellas Park, Florida
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James and his team were excellent, very professional and on-time! / great work!
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The technician sent by your company, Pedro, was excellent. He was extremely professional. Very polite. They were here early. In and out. Cleaned up after themselves. Didn’t leave any garbage. I appreciate that.
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I used ESD Solar about 2 1/2 years ago to put solar panels on my roof, we have had no issues with the solar what so ever. Fast forward to present I was shopping getting quotes from companies to replace the roof on my home, I called ESD and we ended up working some numbers that worked with me. They removed the panels which was about 1 day process, then a couple days later came and took the old shingles off, replaced some boards and a couple days later they had the roof finished. I have no complaints what so ever on the work they did, the only thing that was frustrating was I kept finding old roofing nails in my yard everywhere, throughout the whole process I was reporting everything to Katelyn, she apologized for it and the next day she had Leon (the foreman) at my house hours away from there shop walking around with a magnet and since then I’ve only found one nail. Throughout the whole bidding, doing the job, permit updates, and everything else Katelyn was a #1 star, she kept in contact everytime, everytime I’ve called her she’s picked the phone up, she deserves a A++ for customer service, I have had the roof on for about a month now, all permits are passed and the solar is reinstalled, I have no complaints for anyone, they did a very clean job on the roof, clean clean up, and great customer service. Matt the salesman, Katelyn in the office, Leon the foreman, and Ian the manager did a great job!
I used them once and I will use them again, they are a great company to do work with!
Thank you Katelyn for being amazing at your job, staying ontop of everything! -
Jimmy and crew were quick, clean, friendly and informative. All said and done, delivered a great professional experience.
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I am adding on the review that I did a few years ago. I actually turned off my solar system when evacuating for Helene- I thought I had turned off my generator. So when I called to say my system was not working, Jared sent out Pedro, who is fantastic, and was able to troubleshoot and figure out what happened. He Got my system all back online, updated the software, and did it all with a respectful, tremendously professional attitude.
I cannot say enough good things about this company. If you are considering solar, please use one of the best companies and a really good Owner, Jared. You won’t be sorry!
Jared from energy solutions direct is a class act.
I have been a business owner my entire life and appreciate the work ethic of Jared and his team.
He reached out to me last week -two years after my panels were installed to let me know that my system is off-line for some reason because he could not see it reporting correctly ... he then sent a service person over to handle it.
Did you read what I said, they called me!!
It’s the right thing to do, put solar panels on your house, decrease your carbon footprint, do everything you can to help this earth compensate for what we are all doing to it and in the process save some money and feel good about the message you are sending to your community!
Oh and call ESD- Literally today I had a gutter company at my house cleaning gutters. When they were done the guy came to the door and asked me who did my solar install? I said why did you see a problem? He said no it’s actually the best install I’ve ever seen and I’m on a lot of roofs!
Crazy that happened today on the same day as I wrote this review! -
Avoid ESD Solar – Poor Service, No Accountability
I strongly advise against using ESD Solar, especially if you value customer service, accountability, or a company that stands behind its work. My experience with their service department has been nothing short of frustrating. When my solar arrays stopped reporting, it took weeks just to get a response from their team. After several attempts to follow up, they finally agreed to send a technician, but only after requiring a deposit, even though the issue was clearly related to their installation.
When the technician arrived, he found that some connectors had come loose, a clear workmanship issue. He fixed the problem by tie-wrapping the connectors together to get the system back online. However, this information was never communicated back to their service team. Instead, they claimed the tech had simply “reset the system,” which I had already done multiple times prior without success.
Despite clear evidence that the issue was due to their faulty installation, ESD Solar has refused to refund the service deposit. They’ve repeatedly given me the runaround, failed to acknowledge the technician’s actual findings, and shown no interest in honoring their warranty on workmanship.
This company lacks integrity and transparency, and based on my experience, should not be doing business in Texas or anywhere else. There are many reputable solar companies out there—do yourself a favor and choose someone else. -
ESD is a great company to work with. They did a great job replacing the roof on our house after Hurricane Milton. We had a very unique situation with the property since we had to deal with a loss in the family at the same time, leading to insurance delays and probate.
Their shining star at the company is Katelyn!! She was incredibly kind, super knowledgeable, patient and a true blessing to us through the process. From the time of damage and even after the repairs were done she walked us through every step of the process with handling the insurance claim and getting all of the permits. She even worked with some of the other company’s that we had to use for other repairs to make sure that everything was smooth with our insurance claim. She was able to help me navigate the paperwork with my HOA and even probate court, which made my life so much easier. She was so reassuring and was able to take a very complicated situation and alleviate all of the stress from my husband and I.
Katelyn, if you see this review, I want you to know how incredibly grateful we are for you. I hope that the company knows that you are truly a wonderful professional and a huge asset to them. Your help and support through this entire process has meant the world to us! -
Pedro was an excellent technician and was prompt and explained what happened. My problem is with the office policies of collecting payment well before the service date instead of on the day of service and taking 3 weeks to get a service date
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Just got my system installed, and the team was great! Clean install and cleaned up well after themselves. The panels look great, and they were able to fit them all exactly where I wanted. Excited to produce all my own energy. Thanks ESD for such a simple process!
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Five-Star Service That Shines!
ESD Roofing Solar truly deserves every one of these five stars and more! From my initial inquiry to the final installation, Jimmy and his crew provided an absolutely seamless and stress-free experience.
The communication was outstanding, keeping me informed every step of the way, and they answered all my questions with remarkable patience and expertise. The installation itself was incredibly efficient and clean, and my new solar panels look fantastic while already saving me money. If you're looking for the best solar service out there, look no further than ESD Roofing Solar they're champions of customer satisfaction! -
George, the technician, is extremely knowledgeable and exceptionally helpful! He performed outstanding work and took the time to explain every step he took, ensuring the system was fully operational. We are very impressed with his expertise and professionalism. Additionally, George has a wonderful personality. We truly appreciate ESD for having such dedicated and skilled professionals on their team.
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Had a solar system installed 2 years ago. My biggest issue with the system is it's production. Nowhere near the promised number. Making things worse their system shows a lot more production than FPLs certified net metering. I suspect they artificially pump up production numbers reporting on the app and hope they won't be caught. Customer service did not get back to me with relevant information on the issue. Very disappointed.
ESD shows net export of 500kWh, FPL shows net import of 1MWh. That is 16% difference which is unexplainable FPL meter is certified, the emphase system ESD setup is not. Do not rely on what your app shows! -
Careful this company will scam you. They tell customers they will only pay their deductible for a new roof and they will collect the balance from insurance, only to bill the customer thousands of dollars more later. They will send you threatening text messages. That is a scam and illegal under The Florida Deceptive and Unfair Trade Practices Act. It is dishonest, unfair, and unconscionable business conduct and should be reported to the Florida Attorney General. This company should be investigated.
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This company has vastly changed their customer service and repair experience from the last time I had an issue. This time it was a more prompt response and they quickly got a technician scheduled to come.
The technician who came out here, George, was very thorough and explained all the fixes that were made. Total 180 from the last time! -
In all this has been an excellent experience for us. The people from sales to installation have been very engaged and professional. They have taken care of every detail and kept us in the loop every step of the way. The installation people explained every detail of the installation and consulted us on the final layout before starting.We are excited to see the end result when we are switched to solar energy. I would definitely recommend ESD for your energy needs.
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Just finished an 11.3KW project with these guys and I'm very satisfied with the results. The install was super clean, no exposed conduit or anything on the roof. Hernando County was very slow, but ESD was extremely responsive during the process. There was a small hiccup, and ESD made it right (and then some), and did so very quickly.
Special thanks to Matt Taylor, my sales guy, for getting me top-tier products at a great price; and Olivia, who handled all my questions and corrected one issue for me. They were both very responsive and professional.
Definitely give these guys a call if you're considering solar!
NOTE: there are 23 more panels on another roof surface, but my bushes are all overgrown there and I'm embarrassed to post it :) -
Jorden was absolutely phenomenal. Explain the whole process to me. Told me what was wrong, explain to me how he fixed it then set up my account on my phone and showed me how everything worked. He was very very helpful and took a very stressful situation and made it a very easy one. I look forward to working with Jordan in the future. He is definitely an asset to your company.
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With all the solar companies out there it’s extremely difficult to determine which one is legitimate.
After doing my research, I feel I found the one.
A comparative price along with honest sales representative, Mason Kelso, made me comfortable with my purchase. The sales team stayed with me every step of the way. They made sure all my questions were answered. When I began to feel buyers remorse, as we all feel during a large purchase, was there to remind me of my why and put my fears to rest.
This ESD has done a fantastic job and I’d choose them again! -
Jose stopped by today to do my site survey for the solar system I am getting installed and he gave exceptional service! He was very professional and friendly too. I'm excited to get solar with ESD!
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The solar panels and components were delivered awaiting the crew. Jimmy and the crew were like a well oiled team. All our questions were answered quickly and professionally. We felt at ease.They started promptly at arrival. Extremely professional and installed quickly. They cleaned up all materials. You wouldn't have known they were here. They were great assets for the company. We are hoping the rest of our journey will be a great success as well.
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Pedro was very thorough. Clearly he demonstrated his technical ability in just moments being on site, diagnosing the problem and because I don’t know enough about the equipment, he explained every step in what he was doing. He arrived on time no waiting) estimated his duration and kept under that time. He was pleasant during the whole process. The company gets the credit also for recognizing talent. Videos to ESD Roofing for their work on my solar.