Home Services reviews in Pompano Beach, Florida

4.7 based on 2575 reviews Back to the listing
    5

    I had a great meeting with Mrs. Rosangel Rodriguez in purchasing a franchise. The presentation was very informative, and all my questions in regards were clearly answered. Great place to go if your looking to start your own business.

    5

    I am sorry you had a terrible experience. I been a franchisee owner for more than 7 years. Juan Catoni and his team are amazing at what they do. If I have any issues they are there immediately to address the problem. Over all, all I can say is I made the right decision in investing my money with Anago.

    5

    First of this rude man called the office to speak to the property manager, i wasn't hearing him well so asked him to repeat what he said, he literally screamed in my ear, I asked him why does he have to be so rude his response was that he asked for the manager and all he needed was an answer very rudely then proceeded to hang up on me. What kind of ill disciplined people do you guys have working at this company? I amended my starts because Veronica called me and apologized on behalf of the individual and I really appreciate her and what she did. I feel better knowing that this was addressed and she took the time out to call. I commend you Veronica and keep up the good work.
    Thank you

    5

    Anago is the best cleaning company I’ve ever experienced. They pay such close attention to detail, and I love that this company is family owned. Customer service is also on point! Thanks, Anago!

    5

    Having made the decision to own our own business, we searched for a franchise that would give us the freedom to operate within a proven structure and with unlimited growth potential . We compared Anago with Master Franchises in other industries and after making the choice to join the Anago team have not regretted it for one second. Anago surpassed our pre-purchase goals easily.

    5

    Anago has been very helpful along the way enabling our business to reach success with fewer hurdles. Owning a business is hard work but worth every moment. The cleaning industry is comprised of many women in decision making positions and being a woman business owner is beneficial.

    1

    BEWARE!!!!!!!! This company is absolutely Positively the worst coming you can hire. I am dealing with a dirty buildings, the picture below provided by their company rep by email, Told me this reflects a CLEAN area of my building.

    After signing your agreement and collecting you bank info. GOOOOD LUCK getting a hold of anyone to hear you out.

    ONLY IF......YOU if you threaten you cancel your contract, THEN the ground will open up and all of a sudden Company Reps will crawl out of there holes to dispute you claim and tell you your stuck with there service. READ MORE IT GETS BETTER.........

    Be warned despite WHATEVER the account rep. which is all white noise. The contract they will have you sign will state, if you are unhappy with their service you HAVE to give them 15 days to cure and 60 days from the time to cancel VIA CERTIFIED MAIL. So incidentally your are stuck with paying for CRANK Service for 75 days.

    Now, I am fine with honoring a contract as I am a business owner myself, I am also a firm believer in if my customer isn't happy with my service not to hold them hostage by try to make it difficult to cancel. Good business practice says, If you perform a job correctly and confident of your work is up to par, you have no such need for a clause in your agreement. Why my clients have to deal with a dirty building for a lengthy cancellation period.

    ALL and ALL Keeping looking for another company worth your hard earn money.

    1

    The main problem I have had with Anago is the gross lack of communication. Over the course of our relationship I have had minor issues with the quality of cleaning. On several different occasions I attempted to bring the issues to the attention of the Operations Director with NO response or resolution. Even my email indicating we wanted to cancel all services was ignored. If I could have put no stars I would. STAY AWAY IF YOU CARE ABOUT CUSTOMER SERVICE AND GOOD COMMUNICATION WITH YOUR VENDOR.

    5

    The Anago Cleaning Team is customer-service friendly, professional, thorough and they make sure their clients are satisfied and pleased. I highly recommend Anago Cleaning Systems. Thank you Ariel, Orly, Josue and Paola. :-)

    5

    I started with Anago less than a year ago and I am beyond thrilled with the results I have gotten so far, It was a little hard at the beginning like every business but patience and hard work with an amazing team got me the results I needed.

    5

    Anago has helped us develop and grow our business over the last few years. Becoming a Master Owner after having our unit for many years was the best decision we made. Happy to be part of this family.

    5

    Angela was great working with me. We moved into a new showroom with High GLass floors and the original crew was not cleaning up to par. She held my hand and promised she would get me a superior crew to make it perfect. Her follow up is incredible and i really enjoy working with her.

    5

    When we looked to hire a company to take care of the cleaning of our offices, trust was our #1 concern. The people we hired were going to be in our offices at night while nobody was there. After talking with the team at Anago, we were blown away with their professionalism and trust was no longer a concern. I highly recommend these guys, especially if you are having the same concerns as I was. I hope this helps somebody.

    5

    My experience with Anago for the last 10 years ( amazing ) I started in South Florida and moved to Georgia 4 years ago and end up investing with Anago of Atlanta. Now I own two franchise. Thank you for the no ending support from both offices.

    5

    We are very pleased to be part of the Anago Family as Master Franchise Owners. Anago Cleaning Systems is a fantastic company with a fantastic support team. We would highly recommend them if you are looking to own your own cleaning franchise.

    5

    Having owned a private cleaning company many years ago, merging into Anago Franchising as a Master Owner was one of the best decisions I made. It provided me the opportunity to grow the business quicker and allowed for more personal time with family. Anago provides experience and support that you need to do these things.

    5

    We've been very happy with Anago and their services. Their professionalism and responsiveness has been exceptional. In such a competitive industry, you want someone who will be available and care of you and Anago has been a perfect fit.

    1

    The worst cleaning service one could hire. They do not clean well at all!! They hired untrained people and hand them a mop.

    Update after they responded:

    Don’t forget to let everyone know that i’ve sent 210 text messages over that last two years of mediocre cleaning. Yes you respond, but nothing is ever fixed. Now that the cleaning is the worst it’s ever been, you are trying to hold me for 60 days of terrible cleaning. Take a hike guys!! Now you want your legal team to come after me for 2 months of service that you are not even doing!! What a joke!

    Everyone should think twice before they sign up with these guys. They change franchise owners all the time and it’s always a new crew.

    5

    I started the business with Anago 8 month ago, and everyone has been very helpfully. I want to thank, Orly, Juan, and Antonio for been such a great person with me. Antonio is awesome, he is very nice and always tried to help when I need something or to contact someone in the company. Luis

    4

    We've been with Anago since 2016 but this was my first year dealing with this company as operations manager. I had a rough start with the first cleaning personnel, who was not cleaning our facility to meet our standards especially since this is a pediatric clinic. I got to a point where I was getting ready to switch to another cleaning company. But our contact person, Angela, followed up consistently and arranged for us to have a new cleaning personnel with a great reputation. Since then, I've decided to stick with Anago based on the new staff and the attentiveness of Angela.

    5

    We are delighted to take a moment to express our heartfelt appreciation for Bob Ludwig, who has been invaluable to us for over 20 years. His dedication and commitment to maintaining a clean and organized office space have truly set a standard of excellence.

    He has consistently demonstrated an unwavering commitment to his role as our office cleaner, ensuring that our workspace is always ready for a productive week. It's no small feat to sustain such a high level of consistency for over two decades, and Bob has done so with remarkable grace.

    Beyond his regular duties, Bob has also displayed a commendable initiative. There have been instances where he has gone above and beyond his responsibilities to ensure the office space is not just clean but also welcoming. This proactive approach speaks volumes about his dedication to his job and the well-being of our team.

    Equally noteworthy is Bob's positive attitude. His cheerful disposition has been a source of positivity for our workplace. In an environment where everyone is focused on their tasks, having someone like Bob who radiates positivity is something truly uplifting to look forward to.

    Over the years Bob has become not just our cleaner; but an integral part of our team. His spirit and harmonious attitude has made him a true team player. It's evident that their contributions extend beyond the surface-level cleaning, enriching the overall atmosphere of our workspace.

    In conclusion, Bob has been a steadfast and dedicated member of our team for over two decades. His commitment to excellence, attention to detail, and positive demeanor have left an indelible mark on our office. We are incredibly fortunate to have had Bob as part of our team, and we look forward to many more years of their exceptional service.

    With sincere gratitude, your friends at Stokes Mechanical