Solar Energy Company reviews in Pompano Beach, Florida

3.4 based on 45 reviews Back to the listing
    1

    This review will be useful for companies that do home repairs. I suffered from this company as well, so I want to leave a review here so that others might not end up in the same situation.
    I did not install solar panels on my roof. I have a company that does minor home repairs. An employee of the company contacted me with a request to repair the ceiling in the house after a water leak due to the installation of solar panels on the roof. He said that the roof had been repaired and that it was just necessary to do repairs inside the house and remove traces of the leak on the ceiling.
    This employee said that payment would be quick. We did the work and the clients were satisfied. Then he contacted me with two more requests a short time later and although I had not yet received payment for the first job, I agreed to do these two new jobs as well.
    I saw reviews from clients here who installed panels on the roofs of their houses and realized that I would not see payment. In this case, perhaps I will save people like me and someone will read my review.
    Do not work with this company. the company employee answered my messages and constantly came up with an excuse or reason why the money had not been paid yet. Then their accounting department called and clarified my account details and said that I had the money on Monday.
    No money.
    I think there are other companies like my

    1

    On March 4, 2022, we signed a contract with Sunergy Solar for installing solar panels in my current home, with the promise to save money from my energy expenses, like FPL billing. The Sales Rep. promised to have the services installed next month after approval from the City of West Miami. They started processing the permission on April 30 as they reached out to me to sign the related forms. I heard back from this company on October 7, 2022, when I received an email with the documents. On August 9, they scheduled the installations, which should be done in a day. The technicians arrived in the morning and 'finished' the installation two weeks later. While installing, they seemed to have no experience (My husband is an electrician, so he has an idea about the installation process). We never understood why it looked 12 times what it was supposed to take, but we just waited to see the results. A week later, the roof started leaking in three different house areas. We called the company, and they sent over the team again. They fixed the damages, but a few days later, a new leak occurred again in a different area of the house. This was repeated over five times, and the same team had to return to fix it. Every time they promised that it would be the last time as "they had done it right." After that 5th time, the company sent a new team. The supervisor of this team mentioned that the previous team had done the installation wrong, being that the reason for the leaking all over the house. He also explained that the team was subcontracted to justify the lack of efficiency and promised that the leak would be stopped after they re-installed the panels. Unfortunately, the leak never stopped. The same team, a 3rd one, was coming to my house to try to fix it from September 2, 2022, to July 25, 2023, when the loan expired, meaning that the time to complete the installations also expired. My roof is still leaking. But leaking is just one part of the story. During this past year, while there were trying to complete the installation and stop the leaks, there were working with the inspector of the city to have the job approved and completed; however, any of the inspectors approved the job due to multiple issues and malpractices with the electrical panel installation. While trying to solve all these issues, we tried to get an agreement with Sunergy to get the roof fixed before continuing with the process. We were willing to re-apply if they would first restore the roof. Once the loan expired, they stopped the communications. The last time the tech team was at home, they de-installed the panels without notice and left the house. The panels are de-installed on the top of the roof and thrown in a corner, which represents a danger for my family, especially considering the hurricane season in Florida. My roof is still leaking as it rains every day. The roof is fully damaged with many holes and patches. We bought this house three years ago with a flawless roof, and they have destroyed it. We placed an inspection in July this year to confirm the new condition of the roof, and the results are worst than expected. The Contract states that if they damage the roof, they will cover the cost of fixing it, so we need to understand why they are not complying with the Contract. On top of that, we had to pay for the loan since December 2022, even when the loan company knew the installation was not completed. My 2 daughters are experiencing severe allergies due to high level of humidity cause by non-stop leaks on the roof.

    1

    DO NOT CONTRACT THIS COMPANY. They installed solar panels on our home almost 9 months ago. Did a horrible job with the wiring and knocked out the power to half our kitchen. Took days to get someone to come fix it. Next their work failed state inspection and they are dodging calls, our main rep has been on vacation for months with no return in sight, no one knows how to return calls or even answer the phone at this point and keeping sending crews out (with a language barrier so communication is non existent) to take pictures but can't do the work because they never have the equipment. Ill just stop there because I can write a book on the shady business practice of this place. I hate to involve third parties but I think its our only option. BUYER BEWARE WITH SUNERGY!!!!