Compare top-rated waste management providers in Pompano Beach. Profiles include verified reviews, service details, and direct contact options.
Open 6:00 AM – 6:00 PM
At Coastal Waste & Recycling, Inc., we specialize in waste management services, serving the Pompano Beach community. We are committed to providing…
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I am in the commercial property space. I have been using Coastal Waste and Precision Portables on my properties through out South Florida for years. My rep Ashley is extremely responsive and always gets me what I need when I need it. Their containers are clean, which is very important to the buildings I supply them to. I have worked with many other other waste companies throughout the United States and Coastal Waste has the best service by far.
All the want to do is sell you the container, doesn't matter if the driver will be able to lift it and collect the garbage. They gave us a bigger size which couldn't be picked up. We were stuck with the garbage the entire week and after changing the delivery of the old size garbage 3 times they simply just pass by us on Friday and leave no honk no stop. They proceed to reschedule for Monday. They are a joke, couldn't care less about their customers. Drivers are nasty and just want us to do all the work for them.
Trash was not picked up on the regularly scheduled day. The office was closed by the time I got home, so I left a message on the website where I was assured that my message was important to them and they would reply right away. Did they? Of course not. I called the office the next day and asked about the missed pickup No explanation or excuse for missing pickup, they said they will pick it up next week. They definitely did not seem surprised or bothered by this situation. I sure do miss our old company before Coastal bought them out. We were with that company for over 10 years. We will not be using this company for anywhere hear that long.
I am so pleased with the service ZURI provided. It is hard to find good workers these days that are willing to treat customers like human beings. ZURI was very professional on the phone and answered all the questions that I had. She made me feel that I was important and that my business mattered. Her customer service skills are above standard and the company needs to hire personnel just like her that can treat people very professional in each and every call. I hope she reads this review because she deserves to be recognized for a great job.
Wish our city never moved from Waste Management company. This company is terrible. Their bulk drivers don't know how to accurately measure 4 cubic yards of bulk so they leave it there and tell you it's your cities responsibility at that point. They don't pick up after holidays if you were scheduled on the day of the holiday(Thanksgiving of course) so they make you hold your overflowing garbage and recycling until the following week. At least do us a service of picking up the day after the holiday... What a shame!
WARNING!!!!! This company needs to be investigated by the Federal bureau of Customer Protection. They are a monopoly whit the absolute worst service. Run from this company at any cost otherwise you will spend countless hours on the phone figuring out where the driver that’s supposed to pick up the junk is. 0/100, bad, not recommended. Is a private equity company that will bankrupt sooner that later.
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